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Visual Vertigo Balance Clinic/Emergency Maxillofacial Clinic

Royal Hallamshire Hospital, Glossop Road, Sheffield, S10 2JF

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Access Guide

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Parking (Multi-Storey Car Park)

  • Car Park View
    • The car park is located on A Road opposite, the Outpatients building.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 193cm.
    • There are 20+ designated Blue Badge parking bays available.
    • The Blue Badge bays are signposted and have markings which are faded.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 455cm (depth).
    • The dimensions of the designated Blue Badge parking bays vary in size.
    • The hatched/marked zones vary between bays.
    • The nearest designated bay is 147m from the Main Outpatients Entrance - 2.
    • Doors are held open along the most accessible route.
    • This route has bollards.
    • There is a dropped kerb with tactile paving from the designated Blue Badge parking.
    • There is a pedestrian crossing between the car park and the Outpatients main entrance.
  • Charges and Restrictions View
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.

Entrance (Main Hospital - Entrance 9)

  • This entrance is located on B Road, facing the Outpatients Building.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a very easy slope or ramp at the entrance.
  • There is an intercom at a height of 140cm.
  • There is a key fob/card reader at a height of 145cm.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 146cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a medium colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 143cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a low colour contrast.
  • Entrance 9 gives access to Floor B.
  • There are similar outer and inner doors to the right of the ones surveyed.

Lift (Main Building Lifts RHH 1 - 8)

  • The lift surveyed is located in the main building lift lobby.
  • The distance from the Main Outpatients entrance - 2 is 72m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • Floors A to Q can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 2100kg.
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 140cm.
    • The internal dimensions of the lift are 164cm (width) x 247cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and an intercom hearing assistance system.
    • Lighting levels were even at the time of the survey.
    • There are other lifts available at this location which are of a similar size.

Getting To (Visual Vertigo Balance Clinic/Emergency Maxillofacial Clinic)

  • Visual Vertigo Balance Clinic/Emergency Maxillofacial Clinic is/are located on Level I of the main hospital building.
  • Access to Visual Vertigo Balance Clinic/Emergency Maxillofacial Clinic is via the main hospital entrance.
  • After entering the main Royal Hallamshire Hospital entrance on Level B, continue through the two sets of doors into the lift lobby. Take the lifts to Level I and on exiting Visual Vertigo Balance Clinic/Emergency Maxillofacial Clinic is located in Ward I2 and is clearly signed.
  • There is step free access, via lift, to Visual Vertigo Balance Clinic/Emergency Maxillofacial Clinic.
  • Visual Vertigo Balance Clinic/Emergency Maxillofacial Clinic is approximately 20m from the lift.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Opening Times

  • This service is open 24 hours.

Entrance (Ward I1 and I2 Entrance)

  • Entrance Details View
    • This information is for the entrance located on Level I.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • The hand sanitiser is not in a suitable position for wheelchair users.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 152cm.
    • There is a second set of doors.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 144cm.

Inside Access

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • Wayfinding signage is available.
  • The type of flooring in walkways and corridors is vinyl/laminate.
  • The lighting levels are medium.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is approximately 12m from the department entrance.
  • There is level access into the waiting room / area.
  • There is not a/are not door(s) into the waiting room / area.
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Some chairs with armrests are available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room (Oral and Maxillofacial Surgery)

  • There is / are 2 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Oral and Maxillofacial Surgery 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 85cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is available.
  • The hoist is electric.
  • A sling is available.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is/are adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Toilet with Adaptations

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located ahead on entering and to the right.
    • This accessible toilet is approximately 14m (15yd 11in) from the department entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • The signs are interchangeable but currently signed as female.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a twist lock.
    • The door is heavy.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 210cm x 215cm (6ft 11in x 7ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space is 86cm (2ft 10in).
    • There are dropdown rails on both sides of the toilet.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are not available.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 120cm (3ft 11in).
    • There is a toilet roll holder.
    • The toilet roll holder cannot be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 120cm.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 84cm (2ft 9in).
  • Colour Contrast and Lighting View
    • There is a high visual contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.

Related Access Guides

Wheelchair Stations

  • If you have mobility issues and need help getting around the site, you can access a hospital wheelchair from one of the wheelchair stations, located at main entrances.
  • You may need a £1 coin or trolley token to access a chair.
  • If you have any issues, please speak to a volunteer, receptionist or porter who will be able to assist.
  • Locations can be found here.