Access Guide
Getting To The Hospital
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By Road
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- The hospital is on Glossop Road (B6069). If you are using SatNav the postcode for the hospital is S10 2JF.
- Please be aware that Parking Charge Notices are in operation within the hospital grounds. This is to ensure that ambulances and other emergency services have free access to the hospital at all times. To avoid being issued with a Parking Charge Notice please make sure that your car is parked in a designated parking space. Parking is limited, so the hospital recommends using public transport if at all possible.
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By Bus
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- Travel South Yorkshire has created a helpful guide to getting the bus to the Royal Hallamshire and the central campus. A link to the relevant page has been provided in useful links 2 located below.
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Useful Links
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- Supertram does not serve the Northern General Hospital. It can be used to reach the Royal Hallamshire, Jessop Wing, Charles Clifford and Weston Park Hospitals, although please be aware that there is still a 10-15 minute uphill walk from the nearest stop (University). It is recommended that anyone who experiences difficulty walking long distances choose some alternative means of travelling to the hospital.
- Bus Routes.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- The Patient Advice and Liaison Service (PALS) is located in the foyer on Level B of the Royal Hallamshire Hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the main entrance.
- Hospital staff do receive disability awareness / equality training.
- The alternative formats documents can be provided in include; Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are not available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs, walking sticks, mobile hoists, hoist slings and adjustable beds.
- To obtain mobility aids please contact main reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Multi-storey Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located in front of the Outpatients Department on Service Road A.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height is 193cm (6ft 4in).
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 390cm x 550cm.
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located to the right of the main Outpatients entrance on Service Road A.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located close to the Blue Badge parking bays and at the front of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 108m (118yd 4in) from the main Outpatients entrance.
Hospital Parking (Service Road A and B Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located to the front of the main Outpatient entrance on Service Road A and Service Road B.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 540cm (11ft 10in x 17ft 9in).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located to the right of the main Outpatients entrance on Service Road A and to both sides of the main hospital entrance on Service Road B.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main Outpatients entrance and 29 metres from the main hospital entrance.
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Comments
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- The parking on both Service Road A and Service Road B is for Blue Badge holders only and is free of charge.
- There are also 10 minute drop off areas on both roads.
- Temporary Changes to Service Roads A and B - June 2023
- B road is currently closed to vehicles and there is no parking available for any patients/visitors. This includes Blue Badge bays.
- A road currently has no Blue Badge bay parking.
- Blue Badge bay parking is available outside minor injuries (approx. 10 minutes walk away) and in the multi-storey car park.
Outside Access (Main Hospital Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Lift
- There is a lift for public use.
- The lift is located directly ahead from the main entrance.
- The lift is approximately 25m (27yd 1ft) from the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R.
- Staff do not need to be notified for use of the lift.
- The clear door width is 140cm (4ft 7in).
- The dimensions of the lift are 160cm x 240cm (5ft 3in x 7ft 10in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- There are two banks of three lifts located on either side of the lobby.
Other Floors (Main)
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Steps
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- The floors which are accessible by stairs are A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Getting To (Ward H1)
- Ward H1 is/are located on Level H of the main hospital building.
- Access to Ward H1 is via the main hospital entrance.
- After entering the main Royal Hallamshire Hospital Entrance on Level B, continue through the two sets of doors into the lift lobby. Take the lifts to Level H and on exiting Ward H1 is clearly signed.
- There is step free access, via lift, to Ward H1.
- Ward H1 is approximately 20m from the lift.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Opening Times (Urology Assessment Unit)
- Please contact the venue for details of opening times.
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Comments
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- Service is open from 20:00 to 08:00 the following morning from Monday to Thursday.
- On Fridays it is open from 20:00 through to 08:00 on Monday morning.
Entrance (Ward H1 and H2)
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Entrance Details
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- This information is for the entrance located on Level H.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 148cm.
Waiting Room / Area (Ward H1)
- There is a waiting room / area.
- The waiting room / area is approximately 2m from the ward entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- No tables are permanently fixed.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Ward (Ward H1)
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Ward Information
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- This is a/an winter bed/geriatric ward.
- This is a shared ward.
- There is/are 6 bay(s) available.
- There is/are 4 side room(s) available.
- There is/are 28 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 142cm (4ft 8in).
- There is not a bell/buzzer.
- There is an intercom.
- The height of the intercom is 135cm (4ft 5in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 117cm (3ft 10in).
- There is not a door release button when exiting.
- There is level access throughout the ward.
- There is no clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 110cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is not a relatives' room for the ward.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on Level D.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located on Level H.
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Visiting Times
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- There are no set visiting times, please contact the ward in advance.
Washroom (Shower Room and Accessible Toilet - Transfer Both Sides)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 4 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a bath and a wash basin.
- The washroom surveyed is located on the ward corridor.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is pictorial, written or text and dementia friendly signage on or near the washroom door.
- The washroom door(s) open(s) inwards and outwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 90cm (2ft 11in).
- The dimensions of the washroom are 310cm x 237cm (10ft 2in x 7ft 9in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is not a mirror.
- There is a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 80cm.
- As you face the wash basin the wall-mounted grab rails are on both sides.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 118cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 110cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a rail with a padded back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 157cm.
- The lateral transfer space on the right is 118cm.
- There is a flush on the transfer side.
- There are dropdown rails on both sides of the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 88cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower does have an unobstructed minimum turning space of 150cm x 150cm.
- The shower head is height adjustable.
- The shower control type is lever.
- A shower chair is available.
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The colour contrast between the dropdown rail(s) and wall is high.
- The toilet seat colour contrast is high.
- The colour contrast between the shower wall-mounted grab rails and wall is high.
- The colour contrast between the washroom floor and walls is medium.
- Lighting levels are good.
Washroom (Assisted Bathroom)
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Washroom Details
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- The washroom surveyed has a height adjustable bath and a wash basin.
- There is/are 1 washroom(s) of this type in the ward.
- There is/are also 4 washroom(s) which has/have a wheel in shower, a toilet and a wash basin.
- The washroom surveyed is located on the rear ward corridor.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is shared.
- There is written or text signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 91cm (2ft 12in).
- The dimensions of the washroom are 305cm x 175cm (10ft x 5ft 9in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The height of the wash basin is 80cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is twist/turn. It is not a mixer tap.
- There is a soap dispenser.
- The height of the soap dispenser is 150cm.
- There is a towel dispenser.
- The height of the towel dispenser is 131cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Bath Details
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- There is a bath.
- The bath is height adjustable.
- The bath tap type is push button. It is a mixer tap.
- There is not a shower over/for the bath.
- There are not wall-mounted grab rails available for the bath.
- A bath hoist is available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The colour contrast between the washroom floor and walls is medium.
- Lighting levels are moderate to good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Royal Hallamshire Hospital - Main Hospital Building link (new tab) - click here.
- Multi Storey Car Park link (new tab) - click here.