Access Guide
Getting To The Hospital
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By Road
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- The hospital is on Glossop Road (B6069). If you are using SatNav the postcode for the hospital is S10 2JF.
- Please be aware that Parking Charge Notices are in operation within the hospital grounds. This is to ensure that ambulances and other emergency services have free access to the hospital at all times. To avoid being issued with a Parking Charge Notice please make sure that your car is parked in a designated parking space. Parking is limited, so the hospital recommends using public transport if at all possible.
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By Bus
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- Travel South Yorkshire has created a helpful guide to getting the bus to the Royal Hallamshire and the central campus. A link to the relevant page has been provided in useful links 2 located below.
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Useful Links
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- Supertram does not serve the Northern General Hospital. It can be used to reach the Royal Hallamshire, Jessop Wing, Charles Clifford and Weston Park Hospitals, although please be aware that there is still a 10-15 minute uphill walk from the nearest stop (University). It is recommended that anyone who experiences difficulty walking long distances choose some alternative means of travelling to the hospital.
- Bus Routes.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- The Patient Advice and Liaison Service (PALS) is located in the foyer on Level B of the Royal Hallamshire Hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the main entrance.
- Hospital staff do receive disability awareness / equality training.
- The alternative formats documents can be provided in include; Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are not available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- Mobility aids are available to help patients move around and include; wheelchairs, walking sticks, mobile hoists, hoist slings and adjustable beds.
- To obtain mobility aids please contact main reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Service Road A and B Parking)
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Parking
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- The hospital does have a dedicated car park.
- The car parking facilities are for Blue Badge holders only.
- The car park is located to the front of the main Outpatient entrance on Service Road A and Service Road B.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 540cm (11ft 10in x 17ft 9in).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located to the right of the main Outpatients entrance on Service Road A and to both sides of the main hospital entrance on Service Road B.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are not parking charges for the hospital car park.
- Parking is free for Blue Badge holders.
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the main Outpatients entrance and 29 metres from the main hospital entrance.
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Comments
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- The parking on both Service Road A and Service Road B is for Blue Badge holders only and is free of charge.
- There are also 10 minute drop off areas on both roads.
- Temporary Changes to Service Roads A and B - June 2023
- B road is currently closed to vehicles and there is no parking available for any patients/visitors. This includes Blue Badge bays.
- A road currently has no Blue Badge bay parking.
- Blue Badge bay parking is available outside minor injuries (approx. 10 minutes walk away) and in the multi-storey car park.
Hospital Parking (Multi-storey Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located in front of the Outpatients Department on Service Road A.
- The car park type is multi storey.
- The car park does have a height restriction barrier.
- The maximum height is 193cm (6ft 4in).
- The car park does have a barrier control system.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 390cm x 550cm.
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located to the right of the main Outpatients entrance on Service Road A.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines in the car park.
- Payment signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located close to the Blue Badge parking bays and at the front of the car park.
- There is not a payment machine at a convenient height for wheelchair users.
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 108m (118yd 4in) from the main Outpatients entrance.
Getting To (Ward Q1)
- Ward Q1 is/are located on Level Q of the main hospital building.
- Access to Ward Q1 is via the Royal Hallamshire Hospital main entrance.
- After entering the main Royal Hallamshire Hospital entrance on Level B, proceed through the two sets of doors into the lift lobby. Take the lifts to Level Q and on exiting Ward Q1 is clearly signed.
- There is step free access, via lift, to Ward Q1.
- Ward Q1 is approximately 21m from the lift.
- There is a/are manual, double door(s) which may be difficult to open between the lift and the department/service.
- Wayfinding signage is provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Hospital Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 150cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is easy.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Lift
- There is a lift for public use.
- The lift is located directly ahead from the main entrance.
- The lift is approximately 25m (27yd 1ft) from the main entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R.
- Staff do not need to be notified for use of the lift.
- The clear door width is 140cm (4ft 7in).
- The dimensions of the lift are 160cm x 240cm (5ft 3in x 7ft 10in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is medium.
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Comments
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- There are two banks of three lifts located on either side of the lobby.
Other Floors (Main)
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Steps
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- The floors which are accessible by stairs are A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
Entrance (Ward Q1 & Q2)
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Entrance Details
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- This information is for the entrance located on Level Q.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance, via lift.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 168cm.
Ward
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Ward Information
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- This is a/an Geriatric and Stroke Medicine ward.
- This is a shared ward.
- There is/are 6 bay(s) available.
- There is/are 4 side room(s) available.
- There is/are 28 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 168cm (5ft 6in).
- There is an intercom.
- The height of the intercom is 144cm (4ft 9in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 138cm (4ft 6in).
- There is a door release button when exiting.
- The height of the door release button is 144cm (4ft 9in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
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Reception/Nurses' Station
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- The height of the Nurses' Station desk is 100cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Relatives' Room
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- There is a relatives' room for the ward.
- The width of the door opening into the relatives' room is over 75cm.
- There is a clear turning space in the relatives' room.
- There is a/are chair(s) with armrests available within the relatives' room.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
- There are washroom facilities for patients on the ward.
- There are toilet facilities for patients on the ward.
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Visitor Facilities
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- There are no accessible toilet facilities on the ward for visitors.
- Accessible toilet facilities for visitors are located on Level D, next to the restaurant.
- There are no standard toilet facilities on the ward for visitors.
- Standard toilet facilities for visitors are located on the main ward corridor.
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Visiting Times
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- There are set visiting times for the ward.
- Visiting times are 08:00 to 20:00.
- The visiting times are the same for each day.
Day Room / Lounge Area
- There is a day room/lounge area.
- The day room/lounge area is approximately 2m from the ward entrance.
- There is level access into the day room/lounge area.
- The day room/lounge area is always open.
- There is a/are door(s) into the day room/lounge area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with an open extension leaf.
- The door(s) may be difficult to open.
- The width of the door opening is 85cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to manoeuvre.
- There is a mixture of seating with and without armrests.
- No chairs are permanently fixed.
- Some tables are permanently fixed.
- The distance between the floor and the lowest table is 38cm (1ft 3in).
- The distance between the floor and the highest table is 74cm (2ft 5in).
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- There is a television.
- Subtitles are available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Washroom (Shower and Toilet)
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 3 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a shower.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is female.
- The washroom is for the sole use of disabled people.
- There is pictorial signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a locking handle.
- The door(s) is/are light to open.
- The width of the door opening is 76cm (2ft 6in).
- The dimensions of the washroom are 230cm x 250cm (7ft 7in x 8ft 2in).
- The washroom does have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 81cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 108cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 122cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
- The washroom surveyed does not have a ceiling tracking hoist.
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Toilet Details
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- The height of the toilet seat above floor level is 51cm (1ft 8in).
- The toilet has a wall which can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 60cm.
- There is a flush, however it is not on the transfer side.
- There are dropdown rails on both sides of the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 109cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is good.
- The colour contrast between the internal washroom door and wall is good.
- The colour contrast between the dropdown rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The colour contrast between the shower wall-mounted grab rails and wall is good.
- The colour contrast between the washroom floor and walls is good.
- Lighting levels are bright.
Washroom
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 3 washroom(s) of this type in the ward.
- There is/are also 1 washroom(s) which has/have a shower.
- The washroom surveyed is located on the main ward corridor.
- The washroom surveyed is approximately 40m from the ward entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This washroom is interchangeable between male and female.
- There is pictorial signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a twist lock.
- The door is easy to open.
- The width of the door opening is 84cm (2ft 9in).
- The dimensions of the washroom are 300cm x 175cm (9ft 10in x 5ft 9in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
- There is not a red flashing fire alarm beacon within the washroom.
- There is not a coat hook in the washroom.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The height of the wash basin is 83cm.
- There are no wall-mounted grab rails for the wash basin.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 130cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 42cm (1ft 5in).
- The toilet has a wall which can act as a back rest.
- There is not a lateral transfer space.
- There is a flush.
- There is a dropdown rail but no transfer space.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 100cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- A shower chair is available.
- There are wall-mounted grab rails available for the shower.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is high.
- The colour contrast between the internal washroom door and wall is high.
- The colour contrast between the dropdown rail(s) and wall is high.
- The toilet seat colour contrast is low.
- The colour contrast between the shower wall-mounted grab rails and wall is high.
- The colour contrast between the washroom floor and walls is high.
- Lighting levels are moderate to good.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the main ward corridor.
- The shared toilet(s) is/are approximately 40m (43yd 2ft) from the ward entrance.
- Inside the venue, there is level access to the shared toilet(s).
- An ambulant toilet with wall mounted grab rails is available.
- Lighting levels in the shared toilets are good.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Royal Hallamshire Hospital - Main Hospital Building link (new tab) - click here.
- Multi-Storey Car Park link (new tab) - click here.