You are on Getting To The Hospital. Skip to the next section.

Getting To The Hospital

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• By Road View
  • The hospital is on Glossop Road (B6069). If you are using SatNav the postcode for the hospital is S10 2JF.
  • Please be aware that Parking Charge Notices are in operation within the hospital grounds. This is to ensure that ambulances and other emergency services have free access to the hospital at all times. To avoid being issued with a Parking Charge Notice please make sure that your car is parked in a designated parking space. Parking is limited, so the hospital recommends using public transport if at all possible.
• By Bus View
  • Travel South Yorkshire has created a helpful guide to getting the bus to the Royal Hallamshire and the central campus. A link to the relevant page has been provided in useful links 2 located below.
• Useful Links View
  • Supertram does not serve the Northern General Hospital. It can be used to reach the Royal Hallamshire, Jessop Wing, Charles Clifford and Weston Park Hospitals, although please be aware that there is still a 10-15 minute uphill walk from the nearest stop (University). It is recommended that anyone who experiences difficulty walking long distances choose some alternative means of travelling to the hospital.
  • Bus Routes.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• The Patient Advice and Liaison Service (PALS) is located in the foyer on Level B of the Royal Hallamshire Hospital.
• The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
• The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found at the main entrance.
• Hospital staff do receive disability awareness / equality training.
• The alternative formats documents can be provided in include; Braille on request and large print on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are not available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• Mobility aids are available to help patients move around and include; wheelchairs, walking sticks, mobile hoists, hoist slings and adjustable beds.
• To obtain mobility aids please contact main reception.
• Additional hospital services link (new tab) - click here.

You are on Hospital Parking (Multi-storey Car Park). Skip to the next section.

Hospital Parking (Multi-storey Car Park)

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• Parking View
  • The hospital does have a dedicated car park.
  • The car park is located in front of the Outpatients Department on Service Road A.
  • The car park type is multi storey.
  • The car park does have a height restriction barrier.
  • The maximum height is 193cm (6ft 4in).
  • The car park does have a barrier control system.
  • The barrier controls/touchscreen can be reached from the car.
  • The car park surface is tarmac.
  • There is a/are clearly marked/signposted Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 390cm x 550cm.
  • The dimensions of other designated Blue Badge parking bay(s) vary in size.
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
• Drop-off Point View
  • There is a designated drop-off point.
  • The drop-off point is located to the right of the main Outpatients entrance on Service Road A.
  • There is a dropped kerb from the drop-off point.
  • The dropped kerb does not have tactile paving.
• Paying View
  • There are parking charges for the hospital car park.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the car park.
  • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
  • Parking is free for Blue Badge holders.
  • Payment machines are located close to the Blue Badge parking bays and at the front of the car park.
  • There is not a payment machine at a convenient height for wheelchair users.
  • To see the hospital parking charges please click here (opens new tab).
• Access to the Hospital View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The hospital entrance is clearly visible from the car park.
  • The nearest designated Blue Badge parking bay is approximately 108m (118yd 4in) from the main Outpatients entrance.

You are on Outside Access (Main Hospital Entrance). Skip to the next section.

Outside Access (Main Hospital Entrance)

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• Entrance Details View
  • This information is for the entrance located at the front of the hospital.
  • The entrance area/door is clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 150cm.
• Ramp/Slope Details View
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is easy.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located directly ahead from the main entrance.
• The lift is approximately 25m (27yd 1ft) from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R.
• Staff do not need to be notified for use of the lift.
• The clear door width is 140cm (4ft 7in).
• The dimensions of the lift are 160cm x 240cm (5ft 3in x 7ft 10in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • There are two banks of three lifts located on either side of the lobby.

You are on Other Floors (Main). Skip to the next section.

Other Floors (Main)

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• Steps View
  • The floors which are accessible by stairs are A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P, Q, R.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Getting To (Ward Q2). Skip to the next section.

Getting To (Ward Q2)

• Ward Q2 is/are located on Level Q of the main hospital building.
• Access to Ward Q2 is via the Royal Hallamshire Hospital main entrance.
• After entering the main Royal Hallamshire Hospital entrance on Level B, proceed through the two sets of doors into the lift lobby. Take the lifts to Level Q and on exiting then lifts Ward Q2 is clearly signed.
• There is step free access, via lift, to Ward Q2.
• Ward Q2 is approximately 23m from the Lift.
• There is a/are manual, heavy, double door(s) between the lift and the department/service.
• Wayfinding signage is provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Entrance (Ward Q1 & Q2). Skip to the next section.

Entrance (Ward Q1 & Q2)

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• Entrance Details View
  • This information is for the entrance located on Level Q.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance, via lift.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 168cm.

You are on Opening Times (Visiting Hours). Skip to the next section.

Opening Times (Visiting Hours)

• Monday 18:00 - 20:00.
• Monday 14:00 - 15:30.
• Tuesday 18:00 - 20:00.
• Tuesday 14:00 - 15:30.
• Wednesday 18:00 - 20:00.
• Wednesday 14:00 - 15:30.
• Thursday 14:00 - 15:30.
• Thursday 18:00 - 20:00.
• Friday 14:00 - 15:30.
• Friday 18:00 - 20:00.
• Saturday Closed.
• Sunday Closed.

You are on Consultation / Treatment Room (Treatment room). Skip to the next section.

Consultation / Treatment Room (Treatment room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Treatment Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with an open extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 125cm (4ft 1in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is not sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• Some tables are permanently fixed.
• The room does not have background music playing.
• There is not a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Room / Area (Therapy Gym). Skip to the next section.

Room / Area (Therapy Gym)

• There is / are 1 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Therapy Gym.
• The room / area is approximately 7m from the ward entrance.
• There is step free access to the room / area.
• There is a/are door(s) into the room / area.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 81cm (2ft 8in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist is available.
• The hoist is powered overhead.
• A sling is available.
• The sling is attached by hook and loop.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not height adjustable.
• There are some chairs with armrests available.
• Some tables are permanently fixed.
• The room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the room / area.
• Lighting levels are bright.

You are on Ward. Skip to the next section.

Ward

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• Ward Information View
  • This is a/an acute stroke ward.
  • This is a shared ward.
  • There is/are 7 bay(s) available.
  • There is/are 4 side room(s) available.
  • There is/are 32 bed(s) on this ward in total.
• Ward Access View
  • There is a/are door(s) leading into the ward.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
  • The hand sanitiser is not in a suitable position for wheelchair users.
  • The width of the door opening is 166cm (5ft 5in).
  • There is level access throughout the ward.
  • There is clear signage on the ward.
  • The type of flooring is vinyl/laminate.
  • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are bright.
• Reception/Nurses' Station View
  • The height of the ward reception desk is 74cm.
  • There is not a lowered section.
  • There is not a hearing assistance system available at the desk.
• Ward Features and Patient Facilities View
  • A hearing assistance system is not available on the ward.
  • The ward does not play background music.
  • There is a chair with armrests on both sides.
  • A mobile hoist is available on the ward.
• Visitor Facilities View
  • There are accessible toilet facilities on the ward for visitors.
  • There are standard toilet facilities on the ward for visitors.

You are on Washroom. Skip to the next section.

Washroom

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• Washroom Details View
  • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
  • There is/are 3 washroom(s) of this type in the ward.
  • The washroom surveyed is located on the main ward corridor.
  • The washroom surveyed is approximately 50m from the wared entrance.
  • There is step free access to the washroom surveyed once inside the ward.
  • This is an interchangeable between male and female washroom.
  • There is pictorial signage on or near the washroom door.
  • The washroom door(s) open(s) inwards.
  • The door(s) is/are locked by a locking handle.
  • The door(s) is/are heavy to open.
  • The width of the door opening is 84cm (2ft 9in).
  • The dimensions of the washroom are 182cm x 286cm (5ft 12in x 9ft 5in).
  • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is not a flashing fire alarm beacon within the washroom.
  • There is a/are coat hook(s) 132cm from the floor.
  • There is a mirror.
  • There is not a tall mirror, with suitable specifications, for ease of use.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The height of the wash basin is 82cm.
  • As you face the wash basin the wall-mounted grab rails are on the right.
  • The tap type is lever. It is a mixer tap.
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 116cm.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The height of the towel dispenser is 136cm.
  • There is not a hand dryer.
  • Disposal facilities are available.
  • The washroom has a non-slip floor.
• Toilet Details View
  • The height of the toilet seat above floor level is 52cm (1ft 8in).
  • The toilet has a wall which can act as a back rest.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 70cm.
  • There is a flush on the transfer side.
  • There are dropdown rails on both sides of the toilet.
  • There are no wall-mounted grab rails for the toilet.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The height of the toilet roll holder is 86cm.
  • There is not a colostomy changing shelf for standing users next to the toilet.
• Shower Details View
  • There is a wheel in shower.
  • The shower head is height adjustable.
  • The shower control type is twist/turn.
  • There is a flip down/tip up seat for the shower.
  • The height of the flip down/tip up or fixed seat is 54cm (1ft 9in).
  • There are wall-mounted grab rails available.
• Colour Contrast and Lighting View
  • The colour contrast between the external washroom door and wall is fair.
  • The colour contrast between the internal washroom door and wall is fair.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • The toilet seat colour contrast is good.
  • The colour contrast between the shower wall-mounted grab rails and wall is good.
  • The colour contrast between the washroom floor and walls is fair.
  • Lighting levels are medium.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is located off the main ward corridor.
  • This accessible toilet is approximately 30m (32yd 2ft) from the ward entrance.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The door is heavy.
  • The width of the accessible toilet door is 84cm (2ft 9in).
  • The dimensions of the accessible toilet are 245cm x 218cm (8ft x 7ft 2in).
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on both sides.
  • The lateral transfer space is 62cm (2ft).
  • There are dropdown rails on both sides of the toilet.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a flashing fire alarm beacon within the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are not available.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 55cm (1ft 10in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 135cm (4ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 110cm.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 82cm (2ft 8in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the external door and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Shared Toilet(s) View
  • The shared toilets that were surveyed are located at the rear of the main ward corridor.
  • The shared toilet(s) is/are approximately 55m (60yd 5in) from the ward entrance.
  • Inside the venue, there is level access to the shared toilet(s).
  • An ambulant toilet with wall mounted grab rails is not available.
  • Lighting levels are medium.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• Royal Hallamshire Hospital Main Hospital Building link (new tab) - click here.
• Multi Storey Car Park link (new tab) - click here.