Access Guide
Getting To (Ward Q2)
- Ward Q2 is/are located on Level Q of the main hospital building.
- Access to Ward Q2 is via the main hospital - entrance 9.
- After entering the main hospital - entrance 9 on Level B, proceed through the two sets of doors into the lift lobby. Take the lifts to Level Q and on exiting then lifts Ward Q2 is clearly signed.
- There is step free access, via lift, to Ward Q2.
- Ward Q2 is approximately 23m from the Lift.
- There is a/are manual, double door(s) which may be difficult to open between the lift and the department/service.
- Wayfinding signage is provided.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Parking (Multi-Storey Car Park)
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Car Park
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- The car park is located on A Road opposite, the Outpatients building.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 193cm.
- There are 20+ designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 455cm (depth).
- The dimensions of the designated Blue Badge parking bays vary in size.
- The hatched/marked zones vary between bays.
- The nearest designated bay is 147m from the Main Outpatients Entrance - 2.
- Doors are held open along the most accessible route.
- This route has bollards.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
- There is a pedestrian crossing between the car park and the Outpatients main entrance.
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Charges and Restrictions
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- Parking is free for Blue Badge holders but not all users.
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Electric Vehicle Charging Points
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- Electric Vehicle charging points are not available.
Entrance (Main Hospital - Entrance 9)
- This entrance is located on B Road, facing the Outpatients Building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope or ramp at the entrance.
- There is an intercom at a height of 140cm.
- There is a key fob/card reader at a height of 145cm.
- There are double automatic doors.
- The doors open by sliding.
- The width of the opening is 146cm.
- There is a small lip on the threshold of the opening.
- The doors have a medium colour contrast.
- There is a second set of double automatic doors.
- The doors open by sliding.
- The width of the opening is 143cm.
- There is a small lip on the threshold of the opening.
- The doors have a low colour contrast.
- Entrance 9 gives access to Floor B.
- There are similar outer and inner doors to the right of the ones surveyed.
Lift (Main Building Lifts RHH 1 - 8)
- The lift surveyed is located in the main building lift lobby.
- The distance from the Main Outpatients entrance - 2 is 72m.
- The most accessible route to the lift has step-free level access.
- Doors are held open along the most accessible route.
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Standard Lift
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- Floors A to Q can be accessed by this lift.
- The lift door has a high colour contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The weight limit for the lift is 2100kg.
- The external lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 140cm.
- The internal dimensions of the lift are 164cm (width) x 247cm (depth).
- The internal lift control buttons have tactile and Braille markings.
- The control buttons have a high colour contrast.
- The majority of the internal controls are at a suitable height for a wheelchair user.
- Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and an intercom hearing assistance system.
- Lighting levels were even at the time of the survey.
- There are other lifts available at this location which are of a similar size.
Entrance (Ward Q1 & Q2)
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Entrance Details
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- This information is for the entrance located on Level Q.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance, via lift.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) may be difficult to open.
- The width of the door opening is 168cm.
Opening Times (Visiting Hours)
- Monday 18:00 - 20:00.
- Monday 14:00 - 15:30.
- Tuesday 18:00 - 20:00.
- Tuesday 14:00 - 15:30.
- Wednesday 18:00 - 20:00.
- Wednesday 14:00 - 15:30.
- Thursday 14:00 - 15:30.
- Thursday 18:00 - 20:00.
- Friday 14:00 - 15:30.
- Friday 18:00 - 20:00.
- Saturday Closed.
- Sunday Closed.
Consultation / Treatment Room (Treatment room)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Treatment Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with an open extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 125cm (4ft 1in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist can be brought in from another department.
- There is not sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not adjustable.
- There are no chairs with armrests available.
- Some tables are permanently fixed.
- The room does not have background music playing.
- There is not a flashing fire alarm beacon within the room.
- Lighting levels are medium.
Room / Area (Therapy Gym)
- There is / are 1 room(s) / area(s) available.
- The name / number of the room / area surveyed was; Therapy Gym.
- The room / area is approximately 7m from the ward entrance.
- There is step free access to the room / area.
- There is a/are door(s) into the room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 81cm (2ft 8in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- A hoist is available.
- The hoist is powered overhead.
- A sling is available.
- The sling is attached by hook and loop.
- There is sufficient space next to the bed/couch for a mobile hoist to operate.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- Some tables are permanently fixed.
- The room / area does not have background music playing.
- There is not a flashing fire alarm beacon within the room / area.
- Lighting levels are bright.
Ward
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Ward Information
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- This is a/an acute stroke ward.
- This is a shared ward.
- There is/are 7 bay(s) available.
- There is/are 4 side room(s) available.
- There is/are 32 bed(s) on this ward in total.
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Ward Access
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- There is a/are door(s) leading into the ward.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- There is not an intercom/bell at/near this ward entrance which is in a suitable position for people who require access or assistance (between 95cm - 105cm).
- The hand sanitiser is not in a suitable position for wheelchair users.
- The width of the door opening is 166cm (5ft 5in).
- There is level access throughout the ward.
- There is clear signage on the ward.
- The type of flooring is vinyl/laminate.
- There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are bright.
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Reception/Nurses' Station
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- The height of the ward reception desk is 74cm.
- There is not a lowered section.
- There is not a hearing assistance system available at the desk.
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Ward Features and Patient Facilities
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- A hearing assistance system is not available on the ward.
- The ward does not play background music.
- There is a chair with armrests on both sides.
- A mobile hoist is available on the ward.
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Visitor Facilities
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- There are accessible toilet facilities on the ward for visitors.
- There are standard toilet facilities on the ward for visitors.
Washroom
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Washroom Details
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- The washroom surveyed has a wheel in shower, a toilet and a wash basin.
- There is/are 3 washroom(s) of this type in the ward.
- The washroom surveyed is located on the main ward corridor.
- The washroom surveyed is approximately 50m from the wared entrance.
- There is step free access to the washroom surveyed once inside the ward.
- This is an interchangeable between male and female washroom.
- There is pictorial signage on or near the washroom door.
- The washroom door(s) open(s) inwards.
- The door(s) is/are locked by a locking handle.
- The door(s) is/are heavy to open.
- The width of the door opening is 84cm (2ft 9in).
- The dimensions of the washroom are 182cm x 286cm (5ft 12in x 9ft 5in).
- The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
- There is an emergency pull cord alarm.
- The emergency pull cord alarm is within reach and fully functional.
- There is not a flashing fire alarm beacon within the washroom.
- There is a/are coat hook(s) 132cm from the floor.
- There is a mirror.
- There is not a tall mirror, with suitable specifications, for ease of use.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The height of the wash basin is 82cm.
- As you face the wash basin the wall-mounted grab rails are on the right.
- The tap type is lever. It is a mixer tap.
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 116cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The height of the towel dispenser is 136cm.
- There is not a hand dryer.
- Disposal facilities are available.
- The washroom has a non-slip floor.
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Toilet Details
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- The height of the toilet seat above floor level is 52cm (1ft 8in).
- The toilet has a wall which can act as a back rest.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 70cm.
- There is a flush on the transfer side.
- There are dropdown rails on both sides of the toilet.
- There are no wall-mounted grab rails for the toilet.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The height of the toilet roll holder is 86cm.
- There is not a colostomy changing shelf for standing users next to the toilet.
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Shower Details
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- There is a wheel in shower.
- The shower head is height adjustable.
- The shower control type is twist/turn.
- There is a flip down/tip up seat for the shower.
- The height of the flip down/tip up or fixed seat is 54cm (1ft 9in).
- There are wall-mounted grab rails available.
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Colour Contrast and Lighting
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- The colour contrast between the external washroom door and wall is medium.
- The visual contrast between the internal washroom door and wall is medium.
- The visual contrast between the dropdown rail(s) and wall is high.
- The toilet seat colour contrast is high.
- The visual contrast between the shower wall-mounted grab rails and wall is high.
- The visual contrast between the washroom floor and walls is medium.
- Lighting levels are medium.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located off the main ward corridor.
- This accessible toilet is approximately 30m (32yd 2ft) from the ward entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a locking handle.
- The door is heavy.
- The width of the accessible toilet door is 84cm (2ft 9in).
- The dimensions of the accessible toilet are 245cm x 218cm (8ft x 7ft 2in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space is 62cm (2ft).
- There are dropdown rails on both sides of the toilet.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are not available.
- There is a shelf within the accessible toilet.
- The shelf is higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 55cm (1ft 10in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 135cm (4ft 5in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 110cm.
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 82cm (2ft 8in).
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Colour Contrast and Lighting
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- There is a high visual contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is fair.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located at the rear of the main ward corridor.
- The shared toilet(s) is/are approximately 55m (60yd 5in) from the ward entrance.
- Inside the venue, there is level access to the shared toilet(s).
- An ambulant toilet with wall mounted grab rails is not available.
- Lighting levels are medium.
Wheelchair Stations
- If you have mobility issues and need help getting around the site, you can access a hospital wheelchair from one of the wheelchair stations, located at main entrances.
- You may need a £1 coin or trolley token to access a chair.
- If you have any issues, please speak to a volunteer, receptionist or porter who will be able to assist.
- Locations can be found here.
