Access Guide
Getting To The Hospital
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By Road
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- The Hospital is located on Whitham Road. The post code is S10 2SJ.
- Please be aware that Parking Charge Notices are in operation within the hospital grounds.
This is to ensure that ambulances and other emergency services have free access to the hospital at all times.
To avoid being issued with a Parking Charge Notice please make sure that your car is parked in a designated parking space.
Parking is limited, so the hospital recommends using public transport if at all possible.
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By Bus
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- Travel South Yorkshire has created a helpful guide to getting the bus to the Royal Hallamshire and the central campus.
A link to the relevant page has been provided in useful links 2 located below.
- Travel South Yorkshire has created a helpful guide to getting the bus to the Royal Hallamshire and the central campus.
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Useful Links
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- Supertram does not serve the Northern General Hospital. It can be used to reach the Royal Hallamshire, Jessop Wing, Charles Clifford and Weston Park Hospitals, although please be aware that there is still a 10-15 minute uphill walk from the nearest stop (University).
It is recommended that anyone who experiences difficulty walking long distances choose some alternative means of travelling to hospital. - Bus Routes.
- To view the web page described above click here (opens in new tab).
- Supertram does not serve the Northern General Hospital. It can be used to reach the Royal Hallamshire, Jessop Wing, Charles Clifford and Weston Park Hospitals, although please be aware that there is still a 10-15 minute uphill walk from the nearest stop (University).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- The Patient Advice and Liaison Service (PALS) is located in the main entrance of the Royal Hallamshire Hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found via the Patient Advice and Liaison Department.
- Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, walking sticks and adjustable beds.
- To obtain mobility aids please contact the main hospital reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Weston Park Hospital Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located at the front and side of the hospital.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 280cm x 470cm (9ft 2in x 15ft 5in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is a designated drop-off point.
- The drop-off point is located at the front of the main hospital entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 7m (7yd 1ft) from the main hospital entrance.
Outside Access (Main Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 90cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 117cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the main entrance.
- The ramp/slope gradient is easy.
Outside Access (Side Entrance)
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Entrance Details
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- This information is for the entrance located to the car park side of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 130cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 156cm.
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Ramp/Slope Details
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- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is moderate.
Other Floors (Weston Park Hospital Main Building)
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Steps
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- The floors which are accessible by stairs are LG, G, 1, 2, 3, 4, 5, 6.
- The stairs are located to the left of the main entrance.
- The stairs are approximately 12m from the main entrance.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Lift (Western Park Hospital Main Building Lifts)
- There is a lift for public use.
- The lift is located next to the side entrance.
- The lift is approximately 4m (4yd 1ft) from the hospital side entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG, G, 1, 2, 3, 4, 5, 6.
- Staff do not need to be notified for use of the lift.
- The clear door width is 126cm (4ft 2in).
- The dimensions of the lift are 162cm x 252cm (5ft 4in x 8ft 3in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Getting To (The Chapel)
- The Chapel is/are located on the first floor.
- Access to the Chapel is via the hospital side entrance.
- After entering through the hospital side entrance, proceed through the double doors to the lifts. Take the lifts to the first floor and on exiting go through the single door and the Chapel is on the left.
- There is step free access, via lift, to the Chapel.
- The Chapel is approximately 16m from the lift.
- There is a/are manual, heavy, double door(s) between the hospital side entrance and the department/service.
- Wayfinding signage is provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
Opening Times
- Please contact the venue for details of opening times.
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Comments
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- If the Chapel is locked please ask at the main hospital reception on the ground floor.
Entrance
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Entrance Details
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- This information is for the entrance located on the first floor of the main hospital building.
- The entrance area/door is clearly signed with the name of the service/department.
- There is step free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The door(s) is/are heavy.
- The width of the door opening is 114cm.
Inside Access
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is some flooring in corridors with a very shiny finish which could cause issues with glare or be perceived as slippery.
- The lighting levels are medium.
Chapel
- Some chairs are available with armrests.
- The chairs are not adjustable.
- There is room to manoeuvre a wheelchair.
Toilet with Adaptations
- There are not accessible toilet facilities within this venue.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are not available.