Access Guide
Getting To The Hospital
-
By Road
View
- The Hospital is located on Whitham Road. The post code is S10 2SJ.
- Please be aware that Parking Charge Notices are in operation within the hospital grounds.
This is to ensure that ambulances and other emergency services have free access to the hospital at all times.
To avoid being issued with a Parking Charge Notice please make sure that your car is parked in a designated parking space.
Parking is limited, so the hospital recommends using public transport if at all possible.
-
By Bus
View
- Travel South Yorkshire has created a helpful guide to getting the bus to the Royal Hallamshire and the central campus.
A link to the relevant page has been provided in useful links 2 located below.
- Travel South Yorkshire has created a helpful guide to getting the bus to the Royal Hallamshire and the central campus.
-
Useful Links
View
- Supertram does not serve the Northern General Hospital. It can be used to reach the Royal Hallamshire, Jessop Wing, Charles Clifford and Weston Park Hospitals, although please be aware that there is still a 10-15 minute uphill walk from the nearest stop (University).
It is recommended that anyone who experiences difficulty walking long distances choose some alternative means of travelling to hospital. - Bus Routes.
- To view the web page described above click here (opens in new tab).
- Supertram does not serve the Northern General Hospital. It can be used to reach the Royal Hallamshire, Jessop Wing, Charles Clifford and Weston Park Hospitals, although please be aware that there is still a 10-15 minute uphill walk from the nearest stop (University).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- The Patient Advice and Liaison Service (PALS) is located in the main entrance of the Royal Hallamshire Hospital.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 0114 271 2400.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found via the Patient Advice and Liaison Department.
- Documents are available in an alternative format and can be provided to include: Braille on request and large print on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs, walking frames, walking sticks and adjustable beds.
- To obtain mobility aids please contact the main hospital reception.
- Additional hospital services link (new tab) - click here.
Hospital Parking (Weston Park Hospital Car Park)
-
Parking
View
- The hospital does have a dedicated car park.
- The car park is located at the front and side of the hospital.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) markings are faded.
- There is/are 7 designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 280cm x 470cm (9ft 2in x 15ft 5in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
-
Drop-off Point
View
- There is a designated drop-off point.
- The drop-off point is located at the front of the main hospital entrance.
- There is a dropped kerb from the drop-off point.
- The dropped kerb does not have tactile paving.
-
Paying
View
- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located throughout the car park.
- Payment signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Payment machines are located throughout the car park.
- There is a payment machine at a convenient height for wheelchair users.
- There is not a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
-
Access to the Hospital
View
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The hospital entrance is clearly visible from the car park.
- The nearest designated Blue Badge parking bay is approximately 7m (7yd 1ft) from the main hospital entrance.
Outside Access (Main Entrance)
-
Entrance Details
View
- This information is for the entrance located at the front of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The bell is not in a suitable position to allow wheelchair users to gain access.
- The intercom is not in a suitable position to allow wheelchair users to gain access.
- The main door(s) open(s) automatically.
- The door(s) is/are single width.
- The width of the door opening is 90cm.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 117cm.
-
Ramp/Slope Details
View
- The ramp/slope is located in front of the main entrance.
- The ramp/slope gradient is easy.
Outside Access (Side Entrance)
-
Entrance Details
View
- This information is for the entrance located to the car park side of the building.
- The entrance area/door is clearly signed.
- There is ramped/sloped access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 130cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are heavy.
- The width of the door opening is 156cm.
-
Ramp/Slope Details
View
- The ramp/slope is located in front of the entrance.
- The ramp/slope gradient is moderate.
Reception (Main Hospital Reception)
- The reception desk is located to the left on entering the main hospital entrance.
- The reception area/desk is approximately 3m (3yd 10in) from the main hospital entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception area/desk.
- The lighting levels at the reception area/desk are medium.
- The height of the reception desk is high (110cm+).
- There is sufficient space to write or sign documents on the desk.
- There is a low section of the desk (76cm or below) available.
- There is sufficient space to write or sign documents on the low section of the desk.
- There is not a clear knee recess beneath the low section of the desk.
- The desk is staffed.
- There is not a hearing assistance system.
Inside Access (Weston Park Hospital Main Building)
- There is level access once inside.
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- Wayfinding signage is available.
- No Braille signage is available.
- No tactile signage is available.
- No pictorial signage is available.
- Dementia friendly signage is not provided.
- The type of flooring in walkways and corridors is vinyl/laminate.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
- The lighting levels are varied.
Waiting Room / Area (Main Hospital and Outpatients Waiting Area)
- There is a waiting room / area.
- The waiting room / area is approximately 5m from the main hospital entrance.
- There is level access into the waiting room / area.
- There is not a/are not door(s) into the waiting room / area.
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Some chairs with armrests are available.
- There is ample room for a wheelchair user to manoeuvre.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Eating and Drinking (RVS Cafe)
- The following information is for the café.
- The bar does serve food.
- Food or drinks are ordered from the service counter.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- There is not ample room for a wheelchair user to manoeuvre.
- Menus are wall only.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold drinks and snacks.
Eating and Drinking (Dining Room)
-
Location and Access
View
- The following information is for the canteen.
- The canteen is located on the 2nd floor.
- There is step-free access, via lift, to the canteen.
- For access there is a single manual door which may be difficult to open.
-
Service and Menus
View
- There is a counter where food and drink can be ordered and table service (on request only).
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
- There is not a portable card machine available for payment.
-
Service Counter(s)
View
- The height of the counter is 90cm.
- The height of the tray counter/rail is 73cm.
- There is a moveable card machine available for payment.
- The lighting levels are good.
-
Tables and Seating
View
- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The standard height for the underside of dining tables is 68cm.
- The surface height of the lowest table is 43cm.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests on both sides.
- There are also coffee tables and sofas.
- The type of flooring in this area is vinyl.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are good.
Other Floors (Weston Park Hospital Main Building)
-
Steps
View
- The floors which are accessible by stairs are LG, G, 1, 2, 3, 4, 5, 6.
- The stairs are located to the left of the main entrance.
- The stairs are approximately 12m from the main entrance.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium height (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Lift (Western Park Hospital Main Building Lifts)
- There is a lift for public use.
- The lift is located next to the side entrance.
- The lift is approximately 4m (4yd 1ft) from the hospital side entrance.
- The lift is a standard lift.
- The floors which are accessible by this lift are LG, G, 1, 2, 3, 4, 5, 6.
- Staff do not need to be notified for use of the lift.
- The clear door width is 126cm (4ft 2in).
- The dimensions of the lift are 162cm x 252cm (5ft 4in x 8ft 3in).
- There are not separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Toilet with Adaptations (Ground Floor - Right Hand Transfer And Left Hand Transfer)
- Accessible toilet facilities are available.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is located to the right on entering the main hospital entrance.
- This accessible toilet is approximately 5m (5yd 1ft) from the main hospital entrance.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a locking handle.
- The door is easy to open.
- The width of the accessible toilet door is 90cm (2ft 11in).
- The dimensions of the accessible toilet are 164cm x 322cm (5ft 5in x 10ft 7in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 83cm (2ft 9in).
- The lateral transfer space was obstructed at the time of the survey.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- There is not a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are available in the cubicle.
- There is a/are general domestic waste and clinical waste disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is a/are coat hook(s).
- There are coat hooks in the toilet at 102cm and 138cm from the floor.
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 102cm (3ft 4in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 101cm (3ft 4in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 130cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- There is a high colour contrast between the internal door and wall.
- The contrast between the external door and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
-
Baby Changing Facilities
View
- Baby changing facilities are available within this accessible toilet.
- The height of the baby change table once extended is 89cm (2ft 11in).
-
Comments
View
- There are 2 accessible toilets.
- One has a left hand transfer.
- One has a right hand transfer and the baby changing facilities.
Standard Toilet(s) (First Floor)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located in the corridor of the lift lobby on the first floor.
- The female and male toilets are approximately 16m (17yd 1ft) from the lifts.
- Inside the venue, there is level access to the female and male toilets.
- This is by lift.
- An ambulant toilet with wall mounted grab rails is available.
- Lighting levels in the female and male toilets are moderate to good.