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A17 - Boston Services - Shell - Petrol Station

East Heckington, Boston, PE20 3QF

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Access Guide

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Overview

ATMs

  • There is one ATM.
  • The ATM is located on the right, at front of the petrol station building.
  • The ATM is clearly signed.
  • The approach to the ATM has a kerb.
  • There is not a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 90cm and 125cm.

Petrol Station

  • Parking View
    • The petrol station does not have dedicated parking separate to the pumps.
  • Forecourt View
    • Staff are not able to provide assistance at the pumps.
    • Fuel pump nozzle holsters are at a height of 140cm.
    • It is not possible to pay at the pump.
    • There is an out of hours payment counter with stepped access.
    • Other facilities available on the forecourt include: paper towel dispensers, disposable glove dispensers and a tyre pressure machine.
    • Electric Vehicle charging points are not available.
  • Entrance View
    • There is step-free access via slope into the shop.
    • The slope has a slight gradient.
    • There is a single automatic door.
    • The door opens by sliding.
    • The width of the opening is 100cm.
    • There is a small lip on the threshold of the opening.
    • The door has a low colour contrast.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 150cm - 180cm.
    • The majority of product aisle widths are between 120cm - 150cm.
    • Some aisles did have obstructions at the time of the survey, these included: product displays, pillars and additional stock.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and sliding top cabinets.
    • There is no (or very little) background noise.
    • There is product signage.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the use of large glazed walls.
  • Payment Counters and Checkouts View
    • The payment counter surveyed is located to the right from the entrance.
    • Signage is not provided for the counter.
    • The height of the counter is 104cm.
    • There is not a lowered section at the counter.
    • The counter has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 140cm.
    • The payment machine is at a fixed height.
    • There is not a hearing assistance system.
    • Lighting levels vary due to the use of large glazed walls.

Standard Toilet Facilities

  • The shared standard toilet facilities were surveyed.
  • The distance from the entrance is 10m.
  • The most accessible route to the toilet has step-free level access.
  • There are no doors to open along the most accessible route.
  • There is step-free level access into the toilet.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a high colour contrast.
  • The door is easy to open.
  • The width of the opening is 72cm.
  • Internally the door has a high colour contrast.
  • Hand washing facilities include: a wash basin and a wall mounted soap dispenser.
  • The wash basin has a twist/turn mixer tap.
  • Hand drying facilities include: a hand dryer.
  • Lighting levels were even at the time of the survey.