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A585 - Greenhalgh Services - Shell - Petrol Station

Fleetwood Road, Preston, PR4 3HE

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located to the left from the shop entrance, at the left rear of the building.
    • The toilet with adaptations has a left hand transfer space.
    • Female and male step-free standard toilet facilities are located to the left from the shop entrance, at the left rear of the building.

ATMs (External)

  • There is one ATM.
  • The ATM is located at the front left of the front of the shop.
  • The ATM is clearly signed.
  • The approach to the ATM has bollards and product displays.
  • There is not a Talking ATM.
  • Headphones for the ATM cannot be provided.
  • This is a cash withdrawal ATM.
  • The height of the ATM features vary between 90cm and 119cm.

Petrol Station

  • Parking View
    • The petrol station has designated Blue Badge and standard parking bays.
    • There are 2 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 225cm (width) x 530cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 130cm.
    • The nearest designated bay is 19m from the petrol station entrance.
  • Forecourt View
    • Staff can provide assistance at the pumps.
    • Fuel pump nozzle holsters are at a height of 135cm.
    • It is not possible to pay at the pump.
    • There is an out of hours payment counter with step-free access via slope.
    • Other facilities available on the forecourt include: paper towel dispensers, disposable glove dispensers, a tyre pressure machine, a water pump and a vacuum machine.
    • Electric Vehicle charging points are not available.
  • Entrance View
    • There is step-free access via slope into the shop.
    • The slope has a slight gradient.
    • There is a single automatic door.
    • The door opens by sliding.
    • The width of the opening is 108cm.
    • The door has a low colour contrast.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are over 180cm.
    • The majority of product aisle widths are between 120cm - 150cm.
    • Aisles did have obstructions at the time of the survey, these included: product bins, additional stock and advertising displays.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving and sliding top cabinets.
    • Some flooring is shiny.
    • There is no (or very little) background noise.
    • There is product signage.
    • Signage is clearly visible with high contrasting colours.
    • Seating available for customers includes: chairs without armrests and benches.
    • Lighting levels vary due to the size of the space.
  • Payment Counters and Checkouts View
    • The payment counter surveyed is located to the left from the shop entrance.
    • Signage is not provided for the counter.
    • The height of the counter is 110cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 139cm.
    • The payment machine is at a fixed height.
    • There is not a hearing assistance system.
    • Lighting levels vary due to the use of large glazed walls.

Food and Drink

  • Restaurant Bar Café 1 View
    • Greggs is located ahead from the shop entrance.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a payment counter.
    • The surface height is 123cm.
    • Menu types include: wall-mounted (digital), online and mobile phone app.
    • The following are available: takeaway cups, lactose free food and dairy free food.
    • Some flooring is shiny.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.
  • Restaurant Bar Café 2 View
    • Subway is located to the left from the shop entrance, at the rear left of the building.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access into this area.
    • There is open plan access.
    • There is step-free level access throughout all areas.
    • There is a payment counter.
    • The surface height is 89cm.
    • Menu types include: wall-mounted, pictorial, large print, online and mobile phone app.
    • The following are available: takeaway cups, takeaway cutlery, gluten free food, lactose free food and dairy free food.
    • There is no (or very little) background noise in this area.
    • Lighting levels were even at the time of the survey.

Seating Area

  • Location and Access View
    • The seating area is located ahead from the shop entrance on the rear wall, between Greggs and Subway.
    • The most accessible route has step-free level access.
    • There are no doors to open along the most accessible route.
    • There is step-free level access to this area.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
    • There is space for an assistance dog to rest in the seating area.
    • The walls and floor have a low colour contrast.
    • Some flooring is shiny.
    • Seating available in this area includes: chairs without armrests and benches.
    • Some seating is fixed.
    • Furniture available in this area includes: tables.
    • The surface height of the tables/desks is suitable for wheelchair users.
    • The clear height under the tables/desks is suitable for wheelchair users.
    • There is no (or very little) background noise in this area.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the left from the shop entrance, at the left rear of the building.
    • The distance from the shop entrance is 25m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards and has a high colour contrast.
    • The door is easy to open.
    • The width of the opening is 98cm.
    • The door has a lever twist lock.
    • Internally the door has a high colour contrast.
    • There is a grab rail on the internal door, with a low colour contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 205cm (width) x 225cm (depth).
    • There is room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet.
    • The lateral transfer space is 135cm (from the side of the toilet pan).
    • There is a push button flush for the toilet.
    • The flush is on the non-transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a varying colour contrast.
    • There is no vertical grab rail for the toilet.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a medium colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a low colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 85cm from the floor.
    • The wash basin has lever taps.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 79cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a varying colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser cannot be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 83cm from the floor.
    • There is a wall mounted towel dispenser.
    • The towel dispenser cannot be reached when seated on the toilet.
    • The towel dispenser has a medium colour contrast.
    • The towel dispenser is 120cm from the floor.
    • There is a wall mounted hand dryer.
    • The hand dryer has a low colour contrast.
    • The hand dryer is 85cm from the floor.
    • There is a pull cord emergency alarm but it was tied up at the time of the survey.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a waste bin, a nappy/incontinence items bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a low colour contrast.
    • Lighting levels were low at the time of the survey.