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A6 - Loughborough Services - Shell - Petrol Station

53 Belton Road, Loughborough, LE11 1LW

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Access Guide

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Overview

Petrol Station

  • Parking View
    • The petrol station does not have dedicated parking separate to the pumps.
  • Forecourt View
    • Staff can provide assistance at the pumps.
    • Customers can alert staff that they require assistance by doing the following: using an app.
    • Fuel pump nozzle holsters are at a height of 100cm.
    • It is possible to pay at the pump.
    • Pay at the pump controls are at a height of 100cm.
    • There is an out of hours payment counter with step-free access via slope.
    • Other facilities available on the forecourt include: paper towel dispensers, disposable glove dispensers, a tyre pressure machine, a vacuum machine and a car wash.
  • Electric Vehicle Charging Points View
    • There is 1 electric vehicle charging point designated for Blue Badge holders.
    • The dimensions of the electric vehicle charging bay designated for Blue Badge holders are 220cm (width) x 475cm (depth).
    • The controls for the Blue Badge charging point are at a suitable height for a wheelchair user.
    • The nozzle holster for the Blue Badge charging point is at a suitable height for a wheelchair user.
    • An online account is required to use the charging point.
    • Payment can be made with a credit/debit card (contactless).
  • Entrance View
    • There is step-free access via a very easy slope into the shop.
    • There are double manual doors.
    • The doors open towards you.
    • The doors require effort to open.
    • One of the doors was locked at the time of the survey.
    • The locked door can be opened on request.
    • The width of the opening is 79cm.
    • There is a small lip on the threshold of the opening.
    • The doors have a low colour contrast.
  • Shop View
    • There is step-free level access throughout all areas.
    • The majority of main aisle widths are between 120cm - 150cm.
    • The majority of product aisle widths are under 120cm.
    • Product displays/containers that may be more difficult for some to reach or open include: low shelving, high shelving, self-closing (pull handle) display cabinets and sliding top cabinets.
    • There is no (or very little) background noise.
    • There is product signage.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels vary due to the use of large glazed walls.
  • Payment Counters and Checkouts View
    • The payment counter surveyed is located to the right, from the entrance.
    • Signage is provided for the counter.
    • Signage is clearly visible with high contrasting colours.
    • The height of the counter is 110cm.
    • There is not a lowered section at the counter.
    • The counter has windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
    • The card payment machine is at a height of 130cm.
    • The payment machine is at a fixed height.
    • There is not a hearing assistance system.
    • Lighting levels vary due to the use of large glazed walls.

Toilet with Adaptations (Left Hand Transfer)

  • Location View
    • The toilet surveyed is located to the left, from the entrance.
    • The distance from the entrance is 7m.
  • Route View
    • The most accessible route to the toilet has step-free level access.
    • There is a manual door along the most accessible route.
  • Access View
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a medium colour contrast.
    • The door requires effort to open.
    • The width of the opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a medium colour contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 143cm (width) x 223cm (depth).
    • There is not room for a wheelchair user to manoeuvre.
    • There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
    • The lateral transfer space is 74cm (from the side of the toilet pan).
    • There is a lever flush for the toilet.
    • The flush is on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high colour contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high colour contrast.
    • There is a dropdown grab rail on the transfer side.
    • The dropdown grab rail has a high colour contrast.
    • The toilet seat is 47cm from the floor.
    • The toilet seat has a high colour contrast.
    • The toilet roll holder can be reached when seated on the toilet.
    • The toilet roll holder has a high colour contrast.
    • The toilet roll holder is 95cm from the floor.
    • The wash basin has a lever mixer tap.
    • The wash basin and tap can be reached when seated on the toilet.
    • The wash basin is 71cm from the floor.
    • There are vertical grab rails on both sides of the wash basin.
    • The wash basin grab rails have a high colour contrast.
    • There is a wall mounted soap dispenser.
    • The soap dispenser can be reached when seated on the toilet.
    • The soap dispenser has a high colour contrast.
    • The soap dispenser is 95cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high colour contrast.
    • The hand dryer is 95cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a long mirror.
    • There is no shelf.
    • The cubicle has a waste bin and a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high colour contrast.
    • Lighting levels were even at the time of the survey.