Access Guide
Getting Here (Bridgnorth Hospital)
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By Road
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- If approaching from the north, south and east via the A442, take the A458 into Bridgnorth.
If approaching from the west take the A458.
Follow the B4363 and B4373 towards the High Town, turn right at the B4373 junction with Salop Road, then first left into Old Smithfield, Bridgnorth Hospital is directly ahead.
Use post code WV16 4EU for navigation. - There is an onsite car park with Blue Badge bays available.
The car park gets full very quickly at the beginning of the day.
Parking is free. The registration number must be logged on the hospital’s system at any of the reception locations.
- If approaching from the north, south and east via the A442, take the A458 into Bridgnorth.
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By Bus
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- The 8, 8A, 9, 101 and 113 bus services run to the stop on Old Smithfield, located outside the Sainsburys Superstore, and approximately 50m from the main hospital entrance.
Getting Help and Assistance (Bridgnorth Hospital)
- A member of staff trained in BSL skills is not normally on duty.
- British Sign Language interpreters cannot be provided on request.
- Language interpreters cannot be provided on request.
- The alternative formats documents can be provided in include; large print.
- There is a wheelchair to borrow to use around the building.
- Water bowls for assistance dogs are not available.
- There is a/are hearing assistance system(s) available.
- The type of system is a fixed loop.
- Home visits services are not available.
Parking (Bridgnorth Hospital)
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 5 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 230cm x 470cm (7ft 7in x 15ft 5in).
- The nearest Blue Badge bay is 5m (5yd 1ft) from the main hospital entrance.
- The furthest Blue Badge bay is 15m (16yd 1ft) from the main hospital entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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On Street Parking and Drop-off Details
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- There is a designated drop off point.
- The drop off point is located to the right of the main hospital entrance.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
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Comments
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- On site parking is free. A registration number must be logged on the hospital’s system at any of the reception locations.
Getting To (Day Surgery Unit)
- The Day Surgery Unit is/are located on the ground floor, at the end of the hospital rear corridor.
- Access to the Day Surgery Unit is via the main hospital entrance.
- Enter via the main hospital entrance and proceed straight ahead past the reception desk.
Follow the main hospital corridor to the end and turn right.
Continue ahead and the entrance to the Day Surgery Unit is located on the left. There is a very slight uphill slope just before the department entrance. - There is ramped/sloped access to the Day Surgery Unit.
- The Day Surgery Unit is approximately 75m from the main hospital entrance.
- There is a/are manual, heavy, double door(s) between the main hospital entrance and the department/service.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Outside Access (Main Hospital Entrance)
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Entrance Details
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- This information is for the entrance located at the front of the hospital.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is a bell/buzzer.
- The height of the bell/buzzer is 111cm (3ft 8in).
- There is an intercom.
- The height of the intercom is 111cm (3ft 8in).
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- Standard manual wheelchairs are available for people to borrow at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 114cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 144cm.
Reception (Bridgnorth Hospital)
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Reception
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- The reception point is located on the ground floor, at the main hospital entrance.
- The reception point is approximately 5m (5yd 1ft) from the main hospital entrance.
- The reception area/desk is clearly visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are moderate to good.
- The height of the reception counter is low (76cm or lower).
- There is sufficient space to write or sign documents on the counter.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 01/05/2024.
- The hearing assistance system was working at the time of testing.
- Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is a television.
- Subtitles are available.
- Vending machines are available.
- A water dispenser is not available.
- There is a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are moderate to good.
Department / Service (Day Surgery Unit)
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Department / Service Access
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- The Day Surgery Unit is located on the ground floor, at the end of the rear hospital corridor.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are heavy.
- The width of the door opening is 79cm (2ft 7in).
- There is a bell/buzzer.
- The height of the bell/buzzer is 129cm (4ft 3in).
- There is an intercom.
- The height of the intercom is 129cm (4ft 3in).
- There is a hand sanitiser.
- The height of the hand sanitiser is 140cm (4ft 7in).
- There is a door release button when exiting.
- The height of the door release button is 116cm (3ft 10in).
- There is level access throughout the department/service.
- Staff can provide assistance with using any manual doors within the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a waiting room/area, consultation rooms, treatment rooms and accessible toilet facilities for everyone.
- There are 2 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are accessible toilet facilities within the department/service.
- There are not standard toilet facilities within this department/service.
Opening Times (Day Surgery Unit)
- Monday 08:30 - 16:30.
- Tuesday 08:30 - 16:30.
- Wednesday 08:30 - 16:30.
- Thursday 08:30 - 16:30.
- Friday Closed.
- Saturday Closed.
- Sunday Closed.
Waiting Room / Area (Day Surgery Unit)
- There is a waiting room / area.
- The waiting room / area is approximately 2m from the Day Surgery Unit entrance.
- There is level access into the waiting room / area.
- There is a/are door(s) into the waiting room / area.
- The door(s) open(s) away from you (push).
- The door(s) is/are double width but one door is locked.
- The door(s) is/are permanently held open.
- The width of the door opening is 77cm (2ft 6in).
- The type of flooring is vinyl/laminate.
- There is a space for a wheelchair user to wait within the seating area.
- No chairs are permanently fixed.
- Chairs with armrests are not available.
- Announcements are in person.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Consultation / Treatment Room (Surgical Procedure Room)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Surgical Procedure Room.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) is/are heavy.
- The width of the door opening is 93cm (3ft 1in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is not a chair.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is a red flashing fire alarm beacon within the room.
- Lighting levels are adjustable.
Consultation / Treatment Room (Recovery Area)
- There is / are 2 consultation / treatment room(s) available.
- The name / number of the room surveyed was; Recovery Area.
- There is level access to the consultation / treatment room.
- There is not a/are not door(s) into the consultation / treatment room.
- The width of the door opening is 150cm (4ft 11in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- There are some chairs with armrests available.
- No tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
Toilet with Adaptations (Transfer Both Sides)
- There is an/are accessible toilet(s) available.
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Location and Access
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- This accessible toilet is located to the right from the waiting area.
- This accessible toilet is approximately 6m (6yd 1ft) from the waiting area.
- There is step-free access into the accessible toilet.
- This is a shared toilet.
- A key is not required for the accessible toilet.
- There is written text signage on or near the toilet door.
- The visual contrast between the external door and wall is medium.
- The door opens inwards and outwards.
- The door is heavy.
- The door is locked by a lever twist.
- The width of the accessible toilet opening is 99cm (3ft 3in).
- The visual contrast between the internal door and wall is medium.
- The door does not have a horizontal grab rail.
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Toilet Features
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- The dimensions of the accessible toilet are 287cm x 240cm (9ft 5in x 7ft 10in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
- The lighting levels are good.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on both sides.
- The lateral transfer space on the left is 120cm.
- The lateral transfer space on the right is 130cm.
- The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
- There is a flush on the transfer side.
- There is a spatula type lever flush.
- There are dropdown rails on both sides of the toilet.
- The visual contrast between the dropdown rail(s) and wall is high.
- There is not a/are not wall-mounted grab rail(s) available.
- The visual contrast between the walls and floor is high.
- There is an emergency alarm.
- The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- There is a red flashing fire alarm beacon within the toilet.
- Disposal facilities are available in the toilet.
- There is a/are female sanitary and clinical waste disposal units.
- There is a/are coat hook(s).
- The height of the coat hook is 181cm from the floor.
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Additional Fixtures
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- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is not a shelf within the accessible toilet.
- The toilet has a cistern.
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- The toilet seat visual contrast is high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- The height of the toilet roll holder is 88cm (2ft 11in).
- The visual contrast between the toilet roll holder and the wall is medium.
- There is a wash basin.
- The wash basin and tap(s) cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 82cm (2ft 8in).
- There are no vertical wall-mounted grab rails at the wash basin.
- The wash basin tap type is lever mixer.
- There is a wall fixed soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 114cm.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 112cm (3ft 8in).
- The visual contrast between the towel dispenser and the wall is high.
- There is not a hand dryer.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Bridgnorth Hospital link (new tab) - click here.
