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Ludlow Hospital - Dinham Ward

Gravel Hill, Ludlow, Shropshire, SY8 1QX

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Access Guide

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Getting Here

  • By Road View
    • Ludlow Hospital is located to the north of the town centre.
      It can be reached from the north, east and south via the A49.
      From the north exit onto Bromfield Road (B4361), turning left onto Bromfield Road to cross the River Corve, and continuing onto New Road.
      Turn right onto Gravel Hill and the hospital is on the right.
      From the east and south turn left off the A49 onto Henley Road, and turn left onto Gravel Hill. The hospital is on the right.
      From the west the hospital can be accessed via the A4110.
      Turn onto Wigmore Road in Wigmore, follow the Wigmore Road through the villages of Elton, Aston, and into Ludford. Turn right onto the one-way street of Tower Street and turn left onto Gravel Hill.
      Follow Gravel Hill until you reach the hospital on the left, just beyond Hillside.
    • There are two car parks, one off Gravel Hill, the other off New Road.
      The Gravel Hill car park is the most accessible, however there is a drop-off and pick-up zone at the top of the New Road car park outside the Minor Injuries Unit.
  • By Bus View
    • The nearest bus stops are on New Road and Henley Road.
      These bus stops are serviced by buses from Kidderminster and Ludlow.
  • By Train View
    • The nearest national rail station is Ludlow.
      The hospital can be accessed by using the 701 or 722 buses to New Road or Henley Road, which stop at the rail station.
      Alternatively a taxi can be used from the station.
  • Useful Links View

Getting Help and Assistance

  • A member of staff trained in BSL skills is not normally on duty.
  • British Sign Language interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • The alternative formats documents can be provided in include; Braille on request, large print on request and different languages on request.
  • There is a wheelchair to borrow to use around the building.
  • Water bowls for assistance dogs are not available.
  • There is a/are hearing assistance system(s) available.
  • The type of system is a portable loop.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 07/09/2023.
  • The hearing loop was working at the time of testing.
  • Home visits services are not available.

Parking

  • Parking View
    • The venue does have a dedicated car park.
    • The car park is located in front of the main building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) markings are faded.
    • There is/are 2 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 360cm x 600cm (11ft 10in x 19ft 8in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are additional car parks for staff and visitors.
    • There is an additional car park for staff and visitors at the rear of the main building, off New Road.
      This car park has 4 Blue Badge bays, and there is a steep slope to access the building.
      There is additional parking, including 1 Blue Badge bay with faded markings, outside Ivy Lodge, off the entrance to the main car park.
  • Paying View
    • There are not parking charges for the car park.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is / are slopes/ramps.
    • The entrance is not clearly visible from the car park.
    • The route from the car park to the entrance is clearly signposted.
    • The surface on the approach to the entrance is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 12m (13yd 4in) from the main entrance.
  • Comments View
    • From the parking bays nearest to the street you cannot see the entrance or signage.
    • The entrance and signage are clearly visible from further into the car park, and from the nearest designated bay.

Bus Stop(s) and Drop-off Point(s)

  • Bus Stop(s) View
    • There is not an onsite bus stop.
  • Drop-off Point(s) View
    • There is a/are clearly marked onsite drop-off point(s).
    • The drop-off and pick-up point is located off New Road, in front of the Minor Injuries Unit entrance.
      There are 3 spaces.
      The spaces are on an easy gradient.
      The drop-off and pick-up zone has written signage which is faded.
      The surface is tarmac.
    • The drop-off zone is approximately 12 metres from the Minor Injuries Unit entrance.
      There is a dropped kerb on route.
      There is not tactile paving at the dropped kerb.
      The paving leading to the entrance has a surface of concrete tiles and level.
      There is a bench on the pavement leading to the entrance, with armrests on both sides.

Getting To (Dinham Ward)

  • Dinham Ward is/are located on the ground floor of the hospital.
  • Access to Dinham Ward is via the main hospital entrance.
  • Enter via the main hospital entrance and turn left.
    Dinham Ward is directly ahead.
  • There is step free access to Dinham Ward.
  • Dinham Ward is approximately 15m from the main hospital entrance.
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.

Outside Access (Main Entrance)

  • Entrance Details View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 134cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 137cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • The doors are push pad operated on exit only.
    • The push pad is 85cm from the floor.

Ward (Dinham Ward)

  • Ward Information View
    • This is a/an rehab ward.
    • This is a shared ward.
    • There is/are 4 bay(s) available.
    • There is/are 4 side room(s) available.
    • There is/are 24 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 170cm (5ft 7in).
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 154cm (5ft 1in).
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 126cm (4ft 2in).
    • There is a door release button when exiting.
    • The height of the door release button is 120cm (3ft 11in).
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is some flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.
  • Reception/Nurses' Station View
    • The height of the ward reception desk is 110cm.
    • There is not a lowered section.
    • There is a hearing assistance system available at the desk.
    • The type of system is a portable loop.
    • The hearing assistance system is signed.
    • Staff are not trained to use the system.
    • The hearing assistance was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 07/09/2023.
    • The hearing loop was working at the time of testing.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is available on the ward.
    • The system is a portable loop.
    • Staff are not trained to use the hearing system.
    • The hearing assistance was tested by an AccessAble surveyor.
    • The hearing assistance system was tested on 07/09/2023.
    • The hearing loop was working at the time of testing.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are accessible washroom facilities with wheel in showers for patients on the ward.
    • There are accessible toilet facilities for patients on the ward.
    • There are washrooms suitable for ambulant disabled patients available on the ward.
    • Toilets suitable for ambulant disabled patients are available on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located in the Minor Injuries Unit waiting area.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located in the reception lobby.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 14:00 to 16:00 and 18:30 to 20:00.
    • The visiting times are the same for each day.
  • Comments View
    • Dinham Ward has two separate wings, female to the right and male to the left.

Day Room / Lounge Area

  • There is a day room/lounge area.
  • The day room/lounge area is approximately 11m from the Dinham Ward entrance.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are heavy.
  • The width of the door opening is 190cm (6ft 3in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to manoeuvre.
  • There is a mixture of seating with and without armrests.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The distance between the floor and the lowest table is 63cm (2ft 1in).
  • The distance between the floor and the highest table is 71cm (2ft 4in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Washroom (Male Shower Room)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower.
    • There is/are 2 washroom(s) of this type in the ward.
    • The washroom surveyed is located on the male corridor.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is male.
    • There is pictorial and written or text signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door(s) is/are light to open.
    • The width of the door opening is 86cm (2ft 10in).
    • The dimensions of the washroom are 177cm x 180cm (5ft 10in x 5ft 11in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 142cm from the floor.
    • There is not a mirror.
    • There is not a wash basin.
    • There is not a soap dispenser.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is twist/turn.
    • There is no seat for the shower.
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The visual contrast between the external washroom door and wall is low.
    • The visual contrast between the internal washroom door and wall is low.
    • The visual contrast between the shower wall-mounted grab rails and wall is low.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are good.

Toilet with Adaptations (Male - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located in the male corridor.
    • There is step-free access into the accessible toilet.
    • This is a male toilet.
    • A key is not required for the accessible toilet.
    • There is written text signage on or near the toilet door.
    • The visual contrast between the external door and wall is low.
    • The door opens by sliding.
    • The door is heavy.
    • There is no lock for the toilet door.
    • The width of the accessible toilet opening is 77cm (2ft 6in).
    • The visual contrast between the internal door and wall is low.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 196cm x 142cm (6ft 5in x 4ft 8in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 65cm (2ft 2in).
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The visual contrast between the wall-mounted grab rail(s) and wall is high.
    • The visual contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are clinical waste disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • The toilet has a wall which acts as a backrest.
    • There is a lid attached to the toilet seat.
    • The height of the toilet seat above floor level is 62cm (2ft).
    • The toilet seat visual contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • The visual contrast between the toilet roll holder and the wall is medium.
    • There is a wash basin.
    • The wash basin and tap(s) cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 87cm (2ft 10in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 105cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 115cm (3ft 9in).
    • The visual contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.

Bathroom with Adaptations (Male - Bay 1 - Toilet and Shower)

  • Location and Access View
    • The bathroom surveyed is located to the left from the entrance to Bay 1.
    • The most accessible route to the bathroom has step-free level access.
    • There is step-free level access into the bathroom.
    • There is pictorial, written text and dementia friendly signage on or near the door.
    • The door opens outwards and has a medium visual contrast.
    • The width of the door opening is 88cm.
    • The door has a lever twist lock.
    • Internally the door has a low visual contrast.
  • Dimensions and Features View
    • The dimensions of the bathroom are 210cm (width) x 218cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 130cm (from the side of the toilet pan).
    • There is a lever flush on the transfer side.
    • There is no horizontal grab rail for the toilet.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 43cm from the floor.
    • The toilet seat has a low visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a medium visual contrast.
    • The toilet roll holder is 109cm from the floor.
    • The wash basin and taps cannot be reached when seated on the toilet.
    • The wash basin is 85cm from the floor.
    • The wash basin has a lever tap.
    • There are no vertical grab rails at the wash basin.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a medium visual contrast.
    • The soap dispenser is 120cm from the floor.
    • There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
    • The towel dispenser has a low visual contrast.
    • The towel dispenser is 128cm from the floor.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is a shelf, however there is an obstruction in front of it.
    • The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
    • The bathroom has a clinical waste bin.
    • There is one coat hook.
    • The coat hook is 159cm from the floor.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.
    • The bathroom has a wheel-in shower.
    • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
    • There is a detachable shower head.
    • The shower controls are lever mixer.
    • There is a shower seat.
    • The shower seat is 56cm from the floor.
    • There are grab rails for the shower.
    • The shower grab rails have a high visual contrast.
    • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.

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