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Shrewsbury Library

Castle Gates, Shrewsbury, Shropshire, SY1 2AS

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Access Guide

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Introduction

  • Services / facilities within the building include The Darwin Room, The old School Room and Riggs Hall.
  • Comments View
    • The venue is Dementia Friendly and is a Shropshire Safe Place.
    • Shared Memory Bags are available to borrow for people living with memory loss.
    • The Jobcentre hold a weekly CV Advice Clinic, (by appointment only).
    • The venue is used by local community groups including a scrabble club, dungeons and dragons' group, a hearing loss support group and long term health issue reading group.
    • There are also weekly computer sessions provided by a volunteer.
    • A home service is also provided by volunteers.

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Shrewsbury.

Opening Hours

Parking

  • The venue does not have its own car park.

Level Change (Approach)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in School Gardens.
  • The ramp/slope gradient is slight.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located on Castle Gates.
  • There is/are 6 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • The ramp/slope does bypass the step(s).

Access Point (Archway)

  • Access Point View
    • This information is for the access point located at the front of the venue.
    • There is ramped/sloped access at this access point.
    • There is no gate at this access point.
  • Ramp/Slope View
    • The ramp/slope is located beyond the archway.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • The path beyond the archway is uneven in places.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located beyond the archway, to the right.
    • There is ramped/sloped access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 158cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.
  • Comments View
    • The security barriers beyond the main doors are 93cm wide (photograph 3).

Reception (Issue Desk)

  • The desk/counter is 5m (5yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter does not have a low (76cm or lower) section.
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Reception (Help and Information Desk)

  • The desk/counter is 6m (6yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is low (76cm or lower).
  • The lighting levels are moderate to good.
  • There is not a hearing assistance system.

Inside Access

  • There is not level access to the service(s).
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • There are computers available for public use throughout the library.

Library

  • This library does not have a regular supply of books in Braille.
  • This library does have a regular supply of books in large print.
  • This library does have a regular supply of books in audio format.
  • There is an ordering service.
  • The library does not have computers with accessible software.
  • Auxiliary aids are available for computer users.
  • A large text keyboard, large rollerball mouse and height adjustable chair is / are available.
  • Comments View
    • Photographs 4, 5, 6 and 7 show the Darwin Room on the first floor.
    • Photographs 8, 9, and 10 show the Old School Room on the second floor.

Level Change (Riggs Hall)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the left of the issue reception desk.
  • There is/are 3 step(s) to the area/service.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).

Lift (Riggs Hall)

  • There is a lift for public use.
  • The lift is located to the left of the issue reception desk.
  • The lift is a stair lift.
  • The lift is approximately 6m (6yd 1ft) from the main entrance.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 68cm x 98cm (2ft 3in x 3ft 3in).
  • The lighting level in the lift is medium.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are B, G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are medium.
  • Other View
    • The area(s)/service(s) on the floors which are not accessible is/are the Old School Room.

Lift (Main Lift)

  • There is a lift for public use.
  • The lift is located to the right and ahead of the issue reception desk.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are B, G, 1.
  • Wall mounted information boards are provided at lift landings.
  • The lift is approximately 12m (13yd 4in) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 78cm (2ft 7in).
  • The dimensions of the lift are 107cm x 140cm (3ft 6in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is written text and pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 2m (2yd 7in) from the main lift.
    • This accessible toilet is located on the basement level.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 76cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 139cm x 176cm (4ft 7in x 5ft 9in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 78cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are open waste paper bin, sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 111cm (3ft 8in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within this accessible toilet.
    • The height of the baby change table once extended is 93cm (3ft 1in).
  • Comments View
    • The height of the coat hook is 134cm.

Standard Toilet(s)

Additional Info

  • Documents are not available in Braille.
  • Documents are available in large print.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located on the grassy areas around the venue.
  • A member of staff trained in BSL skills is not normally on duty.
  • This service cannot be requested.
  • Home visits / services are available.