You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include a 25m, 6 lane swimming pool with water slide, a diving plunge pool, 2 leisure pools with water features, 2 fitness suites, 2 exercise studio, 4 badminton court sports hall, coffee shop, crèche and a spa which includes a saunarium, salt inhalation room, sauna, spa pool, heated loungers and monsoon showers.
• Services / facilities within the grounds include a car park.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Opening Times (Creche Opening Times). Skip to the next section.

Opening Times (Creche Opening Times)

• Monday 09:30 - 11:30.
• Tuesday 09:30 - 11:30.
• Wednesday 09:30 - 11:30.
• Thursday 09:30 - 11:30.
• Friday 09:30 - 11:30.
• Saturday Closed.
• Sunday Closed.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Ludlow.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located at the front of the venue.
  • The car park type is open air/surface.
  • There is/are 6 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 390cm x 490cm (12ft 10in x 16ft 1in).
  • The nearest Blue Badge bay is 12m (13yd 4in) from the main entrance.
  • The furthest Blue Badge bay is 36m (39yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • There is ramped/sloped access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 210cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 210cm.
• Ramp/Slope View
  • The ramp/slope is located on approach to the entrance.
  • The gradient of the ramp/slope is slight.
• Comments View
  • The second set of doors are 3m beyond the first set.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 8m (8yd 2ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are moderate to good.
• There is not a hearing assistance system.
• There is a touch screen.
• The touch screen is at a suitable height for a wheelchair user.

You are on Inside Access. Skip to the next section.

Inside Access

• There is not level access to the service(s).
• This venue does play background music.
• Music is played in the fitness suite and exercise studios.
• Motorised scooters are not welcomed in public parts of the venue.
• The lighting levels are moderate to good.

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• Comments View
  • There is a turnstile to allow access to the first floor which is operated by scanning a membership card. The height of the card reader is 97cm.

You are on Level Change (Sports Hall Fitness Suite). Skip to the next section.

Level Change (Sports Hall Fitness Suite)

• There is a ramp/slope located at the entrance to the carpeted gym equipment.
• The ramp/slope is used to access The carpeted gym equipment area.
• The gradient of the ramp/slope is steep.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The width of the ramp/slope is 130cm (4ft 3in).
• The lighting levels at the ramp/slope are good.

You are on Fitness Suite (Ground Floor - Sports Hall). Skip to the next section.

Fitness Suite (Ground Floor - Sports Hall)

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• Access to Fitness Suite View
  • The fitness suite is located on the ground floor.
  • The fitness suite is 14m (15yd 11in) from the Leisure Centre entrance.
  • There is not step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open towards you (pull).
  • The doors are double.
  • The door(s) may be difficult to open.
  • The opening is 172cm wide.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is by the local authority.
  • Equipment suitable for mobility or sensory impaired users includes multi gym and free weights.
  • A portable hearing assistance system is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is not level access to all of the equipment.
• Comments View
  • There is a short ramp to access the main gym equipment area.

You are on Eating and Drinking (Hydrate Café). Skip to the next section.

Eating and Drinking (Hydrate Café)

• The following information is for the café.
• The café is located ahead as you enter.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• Some tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is approximately 12m (13yd 4in) from the main entrance.
• The standard height for tables is 71cm.
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are not available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are not presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Level Change (Swimming Pool Viewing Gallery Area and Crèche). Skip to the next section.

Level Change (Swimming Pool Viewing Gallery Area and Crèche)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located on the approach to the swimming pool gallery and crèche.
• The ramp/slope gradient is slight.

You are on Accessible Changing Room (Dry Side). Skip to the next section.

Accessible Changing Room (Dry Side)

• There are accessible changing rooms available.
• The accessible changing room is located off the main corridor.
• The facility is 18m (19yd 2ft) from the main entrance.
• The door opens by sliding.
• The width of the door is 72cm (2ft 4in).
• The door is locked by a locking handle.
• The dimensions of the accessible changing room are 285cm x 220cm (9ft 4in x 7ft 3in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the left.
• The lateral transfer space is 190cm (6ft 3in).
• There is a dropdown rail on the transfer side.
• There is not a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 43cm (1ft 5in) above floor level.
• There is a sink.
• The sink cannot be reached from seated on the toilet.
• The height of the sink is 73cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The emergency alarm is fully functional.
• There is not a locker within the accessible changing room.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails and a flip-down seat.
• The height of the seat is 42cm (1ft 5in).

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• Comments View
  • There are lockers for public use along the main corridor.

You are on Standard Changing Room (Dry Side - Female). Skip to the next section.

Standard Changing Room (Dry Side - Female)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 29m (31yd 2ft) from the main entrance.
• The standard changing room(s) is/are approximately 21m (22yd 2ft) from the reception desk.
• The standard changing room(s) is/are approximately 17m (18yd 1ft) from the sports hall.
• The standard changing room(s) surveyed is/are located off the main corridor.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

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• Comments View
  • This changing room also services the Spa facility.
• Comments View
  • This changing room also services the Spa facility.

You are on Standard Changing Room (Dry Side - Male). Skip to the next section.

Standard Changing Room (Dry Side - Male)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 21m (22yd 2ft) from the main entrance.
• The standard changing room(s) is/are approximately 16m (17yd 1ft) from the reception desk.
• The standard changing room(s) is/are approximately 12m (13yd 4in) from the sports hall.
• The standard changing room(s) surveyed is/are located off the main corridor.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Standard Toilet(s) (Dry Side - Male). Skip to the next section.

Standard Toilet(s) (Dry Side - Male)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located within the male dry side changing room.
  • The male toilet(s) is/are approximately 4m (4yd 1ft) from the standard changing room entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.

You are on Accessible Changing Room (Wet Side). Skip to the next section.

Accessible Changing Room (Wet Side)

• There are accessible changing rooms available.
• The accessible changing room is located in the changing village.
• The facility is 48m (52yd 1ft) from the main entrance.
• The door opens outwards.
• The width of the door is 86cm (2ft 10in).
• The door is locked by a twist lock.
• The dimensions of the accessible changing room are 148cm x 200cm (4ft 10in x 6ft 7in).
• There is a lateral transfer space.
• As you face the toilet pan the transfer space is on the right.
• The lateral transfer space is 78cm (2ft 7in).
• There is a dropdown rail on the transfer side.
• There is a flush on the transfer side.
• Wall mounted rails are available.
• The toilet seat is 43cm (1ft 5in) above floor level.
• There is a sink.
• The sink cannot be reached from seated on the toilet.
• The height of the sink is 74cm (2ft 5in).
• The tap type is lever.
• There is a mixer tap.
• There is an emergency alarm in the cubicle.
• The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
• There is a locker within the accessible changing room.
• The locker is within reach for a wheelchair user.
• There is not a changing bench.
• There is a wheel in shower.
• The facilities available in the accessible shower are an adjustable shower head, handrails, a shower chair and a flip-down seat.
• The height of the seat is 46cm (1ft 6in).

You are on Standard Changing Room (Wet Side - Unisex). Skip to the next section.

Standard Changing Room (Wet Side - Unisex)

• There is a/are standard changing room(s) available.
• The standard changing room(s) is/are approximately 12m (13yd 4in) from the main entrance.
• The standard changing room(s) is/are approximately 14m (15yd 11in) from the reception desk.
• The standard changing room(s) is/are approximately 3m (3yd 10in) from the swimming pool.
• The standard changing room(s) surveyed is/are located to the right as you enter.
• There is level access to the standard changing room(s).
• Shower facilities are available within the changing room(s).
• There is level access to the shower facilities.

You are on Standard Toilet(s) (Wet Side). Skip to the next section.

Standard Toilet(s) (Wet Side)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located within the wet side changing village.
  • The female and male toilets are approximately 46m (50yd 11in) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.

You are on Swimming Pool (Main Pool). Skip to the next section.

Swimming Pool (Main Pool)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

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• Comments View
  • The hoist is moveable and can be affixed to the side of either the main pool or the diving pool.

You are on Swimming Pool (Diving Pool). Skip to the next section.

Swimming Pool (Diving Pool)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is a hoist for wheelchair users to access the water.
• The hoist is manual.
• There are not steps into the swimming pool.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

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• Comments View
  • The hoist is moveable and can be affixed to the side of either the main pool or the diving pool.

You are on Swimming Pool (Children's Pool). Skip to the next section.

Swimming Pool (Children's Pool)

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are steps into the swimming pool.
• There are 2 steps.
• The steps do have handrails.
• The handrails are in the centre.
• There is not a ladder type entrance into the water.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.
• Comments View
  • There is an automatic turnstile at the bottom of the stairs which requires a membership card to pass through.
  • These stairs give access to the fitness suite and dance studio on the first floor.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located opposite the reception desk.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 13m (14yd 8in) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 80cm (2ft 7in).
• The dimensions of the lift are 110cm x 142cm (3ft 7in x 4ft 8in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does not have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

You are on Fitness Suite (First Floor). Skip to the next section.

Fitness Suite (First Floor)

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• Access to Fitness Suite View
  • The fitness suite is located on the first floor.
  • The fitness suite is 8m (8yd 2ft) from the lift.
  • There is step free access to the fitness suite.
  • There are doors into the fitness suite.
  • The doors open away from you (push).
  • The doors are double.
  • The door(s) may be difficult to open.
  • The opening is 150cm wide.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is by the local authority.
  • Equipment suitable for mobility or sensory impaired users includes the multi-gym, rowing machines, cycles and free weights.
  • A portable hearing assistance system is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.
• Comments View
  • There are double doors to access the fitness suite that open outwards with a width of 143 cm.

You are on SPA Area. Skip to the next section.

SPA Area

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• Comments View
  • There is a Spa located on the ground floor of the venue, the Spa is to the rear of the changing area, There is a heavy single door that opens away from you with an opening width of 90 cm, a swipe is needed to access the SPA, the swipe pad is 134 cm high.
  • There is a Sauna, steam room, level showers and a hot tub located within the SPA, the hot tub has 5 deep steps with grab rails on both sides.
• Comments View
  • There is a Spa located on the ground floor of the venue, the Spa is to the rear of the changing area, There is a heavy single door that opens away from you with an opening width of 90 cm, a swipe is needed to access the SPA, the swipe pad is 134 cm high.
  • There is a Sauna, steam room, level showers and a hot tub located within the SPA, the hot tub has 5 deep steps with grab rails on both sides.

You are on Creche. Skip to the next section.

Creche

• There is a children's Creche available from Monday to Friday, this is located to the right of reception.

You are on Stretch and Core. Skip to the next section.

Stretch and Core

• There is an area for people to do stretching exercises before and after using the fitness suite next door.
  The door into the room is greater than 75cm and there is a lip at the door threshold. The flooring is covered in rubber matting.
  r>The lighting is low to moderate.

You are on Toilet with Adaptations (Fitness Suite - First Floor). Skip to the next section.

Toilet with Adaptations (Fitness Suite - First Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the lift.
  • The accessible toilet is located on the first floor.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 81cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 105cm (3ft 5in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Toilet with Adaptations (Pool Viewing Gallery - Ground Floor). Skip to the next section.

Toilet with Adaptations (Pool Viewing Gallery - Ground Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial and written text signage on or near the toilet door.
  • This accessible toilet is approximately 48m (52yd 1ft) from the main entrance.
  • This accessible toilet is located in the swimming pool viewing gallery area.
  • There is not level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door may be difficult to open.
  • The dimensions of the accessible toilet are 148cm x 200cm (4ft 10in x 6ft 7in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 78cm (2ft 7in).
  • There is no dropdown rail for the toilet.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary and non-infectious waste disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 127cm (4ft 2in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high visual contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the walls and floor is good.
  • The lighting levels are moderate to good.

You are on Standard Toilet(s) (Pool Viewing Gallery - Ground Floor). Skip to the next section.

Standard Toilet(s) (Pool Viewing Gallery - Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the swimming pool viewing gallery area.
  • The female and male toilets are approximately 47m (51yd 1ft) from the main entrance.
  • Inside the venue, there is not level access to the female and male toilets.
  • Lighting levels are medium.

You are on Standard Toilet(s) (Female Dry Side Changing Rooms). Skip to the next section.

Standard Toilet(s) (Female Dry Side Changing Rooms)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located within the female dry side changing rooms.
  • The female toilet(s) is/are approximately 29m (31yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • Lighting levels are bright.

You are on Standard Toilet(s) (Reception Area - Female Toilets & Baby Change). Skip to the next section.

Standard Toilet(s) (Reception Area - Female Toilets & Baby Change)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in the reception area.
  • The female toilet(s) is/are approximately 13m (14yd 8in) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the reception area female standard toilets.
  • The height of the baby change table once extended is 90cm (2ft 11in).

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.

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• Comments View
  • A disabled chair is available specifically for transferring users to the pool and spa areas.