Skip to main content
The new name for DisabledGo

Search for accessible places to go

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Cambrian Heritage Railways - Oswestry Station

The Old Station Building, 28B Oswald Road, Oswestry, Shropshire, SY11 1RE

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Overview

Parking

  • The car park is located to the side of the station.
  • The car park is open air/surface.
  • There are 5 designated Blue Badge parking bays available.
  • The Blue Badge bays have faded markings.
  • There are no hatched/marked zones.
  • The most accessible route from the Blue Badge parking has a dropped kerb without tactile paving and uneven surfaces.
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Free parking for Blue Badge holders is restricted to Blue Badge holders get 1 extra hour parking.
  • The venue has a drop-off point and a public car park nearby.

Entrance

  • This entrance is located at the front of the station.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open away from you.
  • The width of the opening is 110cm.
  • There is an alternative set of manual doors to the left of the automatic doors, with an opening width of 110cm.
  • There is step-free level access as you enter.

Ticketing

  • Ticket Office View
    • There is a clearly signed fixed hearing assistance system.
  • Ticket Counter / Machines View
    • The ticket counter surveyed is located ahead after entering the station.
    • There is step-free level access to the counter.
    • The height of the counter is 80cm.
    • There is not a lowered section at the counter.
    • There is a clearly signed fixed hearing assistance system.
    • There is a leaning rail in front of the ticket window.

Eating and Drinking (Buffers Café and Shop)

  • Location and Service View
    • This is the waiting area with shop and café, providing access to the platform.
    • The most accessible route has step-free level access and doors permanently held open.
    • This area has a counter where food and drink can be ordered and colleagues who can provide assistance with ordering.
    • Full table service is available on request only.
    • Menus are wall-mounted and available on a board.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the side of the café.
    • There is step-free level access to the counter.
    • The height of the counter is 95cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • There may be background noise in this area.

Access To (Platform)

  • The journey time from the ticket counter is approximately one minute.
  • The most accessible route has step-free level access, manual doors and doors permanently held open.
  • There are double manual doors which open towards you.
  • The width of the opening is 100cm.

Platforms

  • There is 1 platform at this station.
  • The following platforms have step-free level access: the platform has step-free level access.
  • The platforms do not have tactile markings along the platform edge.
  • All platforms have clear markings along the platform edge.
  • The platforms do not have help points.
  • Seating available on the platforms includes: benches.
  • Access to the train is via a portable ramp and a step.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located adjacent to the ticket counter.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is pictorial and written text signage on or near the door.
    • The door opens outwards.
    • The width of the door opening is 85cm.
    • The door has a twist lock.
  • Dimensions and Features View
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 90cm (from the side of the toilet pan to the wall).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • There is a vertical grab rail on the transfer side.
    • There is a dropdown rail on the transfer side.
    • The toilet seat is 48cm from the floor.
    • There is a toilet roll holder on the dropdown rail, a wash basin, a soap dispenser and a hand dryer available.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • The cubicle has a waste bin.
    • Additional features include: a mirror, a coat hook and a baby changing table.