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Old Downton Lodge

Downton on the Rock, Ludlow, Shropshire, SY8 2HU

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Access Guide

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Accommodation Overview

Parking

  • The car park is located at the rear for non-residents and at the side for residents.
  • The car park is open air/surface.
  • There are no designated Blue Badge parking bays available.
  • Parking is free for all users.
  • There are 2 electric vehicle charging points.
  • The charging points require an app.
  • There is 1 Tesla EV charging point, and 1 standard EV charging point in the residents' car park.

Entrance

  • This entrance is located at the side of the venue.
  • There is step-free level access at the entrance.
  • There is a single manual door at this entrance.
  • The door is permanently held open.
  • The width of the opening is 100cm.
  • There is a second single manual door.
  • The second door opens away from you.
  • The width of the opening is 98cm.
  • There is step-free level access as you enter.
  • This is entrance to the restaurant. There are steps to access the reception.

Eating and Drinking (Restaurant)

  • Location and Service View
    • This restaurant is also the breakfast room for residents.
    • The most accessible route has step-free level access.
    • This area has buffet counters, colleagues who can provide assistance with ordering and numerous seating options.
    • Full table service is available.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The buffet counter was surveyed.
    • The counter is located to the rear of the room.
    • There is step-free level access to the counter.
    • The height of the counter is 83cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs without armrests.
    • Furniture available in this area includes: tables.
    • There is background noise in this area which varies depending on the time of day.

Eating and Drinking (Lounge and Bar)

  • Location and Service View
    • The lounge and bar area is located on the lower ground level and has stepped access.
    • The most accessible route has steps, narrow walkways and narrow openings.
    • This area has a bar where drinks can be ordered and colleagues who can provide assistance with ordering.
    • Full table service is available.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located to the rear of the room.
    • There is step-free level access to the counter.
    • The height of the counter is 108cm.
    • There is not a lowered section at the counter.
  • Seating Area View
    • The following areas have step-free access via ramps or slopes: the raised area in the lounge.
    • The following areas have stepped access: access to the restaurant.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • Seating available in this area includes: chairs without armrests and sofas.
    • Furniture available in this area includes: tables, coffee tables and booths.
    • There is background noise in this area which varies depending on the time of day.
    • There is also a stepped, external entrance with an opening width of 98cm.

Standard Toilet Facilities

  • The male and female standard toilet facilities were surveyed.
  • The toilets are located on the lower ground level.
  • The most accessible route has steps, manual doors, narrow walkways and narrow openings.
  • There is step-free level access into the toilets.
  • The door opens inwards.
  • The width of the door opening is 75cm.
  • There is a wash basin, a soap dispenser, a hand towel and a hand dryer available.
  • The wash basin has a twist/turn tap.

Reception

  • The reception is located to the rear of the restaurant.
  • The journey time to this reception from the restuarant is approximately 1 minute.
  • The most accessible route to reception has narrow walkways and narrow openings.
  • There is stepped access to reception.
  • There are 6 steps which are unmarked with no handrails.
  • The height of the reception desk is 125cm.
  • There is not a lowered section at the desk.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the time of day.

Room (The Museum)

  • The room is located past the lounge and bar if accessing the area internally, or externally from the non-residents car park.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is a single manual door which opens towards you.
  • The width of the opening is 105cm.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: the lounge bar.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in the room includes: chairs with armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event .
  • The layout of the room may change depending on the event.

Standard Bedroom (Room 3 - Super King)

  • The bedroom surveyed is located on the ground level, with external access.
  • The most accessible route to the bedroom has step-free level access and doors permanently held open.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • The key lock is at a height of 110cm.
  • The door opens inwards.
  • The width of the door opening is 105cm.
  • The bedroom has a super king bed which can be split into two singles.
  • The top of the mattress is 75cm from the floor.
  • The space under the bed is 24cm from the floor.
  • Furniture can be moved to enable a manoeuvring space next to the bed (150cm x 150cm).
  • The following is available in this bedroom: an armchair, bedside plug sockets, a desk and a TV with subtitles.
  • Although there is step-free level access to this room, guests with access needs would need to contact the venue in advance, due to the steps to check-in at reception.

Standard Ensuite (Room 3)

  • There is step-free level access into the ensuite.
  • The ensuite door opens inwards.
  • The width of the door opening is 80cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 125cm (from the side of the toilet pan).
  • There is a wall mounted toilet roll holder, a wash basin, a bar of soap and a hand towel available.
  • The wash basin has a lever mixer tap.
  • Additional features include: a mirror, coat hooks and a shelf.
  • The ensuite has a waste bin.
  • The ensuite has a shower cubicle.
  • The shower has a fixed shower head and an adjustable shower head which can be detached.
  • The shower controls are lever.

Standard Bedroom (Room 8 - King Size)

  • The bedroom surveyed is located on the ground level, with external access.
  • The most accessible route to the bedroom has steps and doors permanently held open.
  • There is step-free level access into the bedroom.
  • There is numbered signage on or near the door.
  • The key lock is at a height of 112cm.
  • The door opens inwards.
  • The width of the door opening is 103cm.
  • The bedroom has a double bed.
  • The top of the mattress is 65cm from the floor.
  • The space under the bed is 20cm from the floor.
  • There is not room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a sofa, bedside plug sockets, a coffee table and a TV with subtitles.
  • Although there is step-free level access to this room, guests with access needs would need to contact the venue in advance, due to the steps to check-in at reception.

Standard Ensuite (Room 8)

  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards.
  • The width of the door opening is 94cm.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a wall mounted toilet roll holder, a wash basin, a bar of soap and a hand towel available.
  • The wash basin has a lever tap.
  • Additional features include: a mirror, coat hooks and a shelf.
  • The ensuite has a waste bin.
  • The ensuite has a shower with a step and a bath.
  • The bath controls are lever mixer.
  • The shower controls are twist turn mixer.

Seating Area (Courtyard Garden)

  • The seating area is located in the central, courtyard garden.
  • The seating area is uncovered.
  • The most accessible route to the seating area has step-free level access, uneven surfaces and narrow openings.
  • There is step-free level access throughout the majority of areas.
  • The following areas have stepped access: some seating areas.
  • There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests.
  • Furniture available in this area includes: tables.
  • There may be background noise in this area.