Access Guide

Search Access Guide

Overview

About View
- There are no toilet facilities.
- View information on opening times.
Parking and Public Transport View
- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street Blue Badge Bay parking.
- The nearest train station is Bournemouth Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Getting In and Around View
- There is step-free access via a slight slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: a meeting room.
- There are no doors to open along circulation routes.
Getting Help and Assistance View
- Seating is available.
- There is a portable hearing assistance system.
- There is a water bowl available for assistance dogs.

Drop-off Point View
- There is not a designated drop-off point available.
Public Parking View
- On-street designated Blue Badge parking is available.
- The on-street designated Blue Badge parking bays are located on Yelverton Road.
- The Blue Badge bays are clearly marked.

This entrance is located at the front of the branch on Old Christchurch Road.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is step-free access via a slope at the entrance.
The slope has a slight gradient.
There is a single automatic door, which is push pad activated.
The height of the push pad is 104cm.
The door opens away from you.
The width of the opening is 80cm.
There is a small lip on the threshold of the opening.
The door has a medium colour contrast.
There is a push pad or push button to exit at a height of 78cm.
There is step-free access via ramp as you enter.
The ramp has a slight gradient.
The ramp is between 75cm and 150cm wide.
There are no handrails for the ramp.

There is step-free level access throughout all areas.
Some flooring is patterned.
There is a high colour contrast between the walls and floor along circulation routes.
There is background noise.
Area signage is not provided.
Seating available for customers includes: chairs with armrests and chairs without armrests.
Furniture available in this branch includes: tables.
Lighting levels vary due to the use of large glazed walls or windows.
There are 3 meeting rooms in this branch.
Of these meeting rooms, there is step-free access to 2 of them.

The room is located straight ahead as you enter the branch.
The distance from the entrance is 4m.
The most accessible route to the room has step-free level access.
There are no doors to open along the most accessible route.
There is no signage on or near the door.
There is step-free level access into the room.
There is a single manual door.
The door opens away from you.
The door requires effort to open.
The width of the opening is 86cm.
The door has a low colour contrast.
There is step-free level access throughout.
Furniture can be moved to enable a manoeuvring space for a wheelchair user.
There is space for an assistance dog to rest.
The walls and floor have a high colour contrast.
Seating available in this room includes: chairs with armrests and chairs without armrests.
Furniture available in this room includes: desks.
The desks are fixed.
The surface height of the tables/desks is suitable for wheelchair users.
The clear height under the tables/desks is suitable for wheelchair users.
There is a portable hearing assistance system which is not clearly signed.
The hearing assistance system was tested and working at the time of the survey.
Additional facilities/services include: a flashing fire alarm.
There may be background noise in this room.
Announcements are in person.
Lighting levels were even at the time of the survey, with unshaded light sources.

The room is located at the rear left of the branch.
The distance from the entrance is 8m.
The most accessible route to the room has step-free level access.
There are no doors to open along the most accessible route.
There is no signage on or near the door.
There is step-free level access into the room.
There is an opening without doors.
The width of the opening is 95cm.
There is step-free level access throughout.
There is room for a wheelchair user to manoeuvre.
There is space for an assistance dog to rest.
Some flooring is patterned.
The walls and floor have a high colour contrast.
Seating available in this room includes: chairs with armrests and chairs without armrests.
Furniture available in this room includes: desks.
The desks are fixed.
The surface height of the tables/desks is suitable for wheelchair users.
The clear height under the tables/desks is suitable for wheelchair users.
There is a portable hearing assistance system which is not clearly signed.
The hearing assistance system was tested and working at the time of the survey.
There is background noise in this room.
Lighting levels were even at the time of the survey.

The stairs are located to the right of the counter.
The ground and first floors can be accessed by these stairs.
There is a single manual door to access the stairwell.
There is a handrail on the right going up.
The handrail is not easy to grip.
The handrail covers the flight of stairs throughout its length.
The handrail does not extend horizontally beyond the first and last step.
The steps are clearly marked.
The height of the steps is between 15cm and 18cm.
The height of the highest step is 18cm.
The depth of the steps is not between 30cm and 45cm.
Lighting levels were even at the time of the survey, with unshaded light sources.