Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Bolton Train Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a steep ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the first floor.
- There is a manual door along one of the circulation routes.
- The first floor can be accessed via stairs.
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Getting Help and Assistance
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- Seating is available.
- There are portable hearing assistance systems.
- There is a water bowl available for assistance dogs.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located at the rear of the branch.
- The toilet with adaptations has a right hand transfer space.
- Female and male standard toilet facilities with stepped access are located on the first floor of the branch.
- Standard toilets are only available for customers with appointments on the first floor.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street designated Blue Badge parking and standard parking is available.
- The on-street designated Blue Badge parking bays are located on Sliver Street.
- The Blue Badge bays are clearly marked.
- Standard bays are located on both Silver Street and Market Place.
Entrance
- This entrance is located at the front of the branch.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is over 150cm wide.
- There are no handrails for the ramp.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 86cm.
- The door opens away from you.
- The width of the opening is 86cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is a push pad or push button to exit at a height of 68cm.
Branch
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: one of the offices.
- There is a high colour contrast between the walls and floor along circulation routes.
- There may be background noise.
- Area signage is not provided.
- Seating available for customers includes: chairs with armrests, chairs without armrests and armchairs.
- Furniture available in this branch includes: tables and desks.
- The desks are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- The surface height of the desks is suitable for wheelchair users.
- The clear height under the desks is suitable for wheelchair users.
- Lighting levels vary due to the use of large glazed walls or windows.
- There are 3 meeting rooms in this branch.
- Of these meeting rooms, there is step-free access to 2 of them.
Room (Ground Floor)
- The room is located straight ahead after entering the branch.
- The distance from the entrance is 9m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 86cm.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests and chairs without armrests.
- Furniture available in this room includes: desks.
- The desks are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this room which varies depending on the time of day.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Stairs
- The stairs are located on the left after entering.
- The ground and first floors can be accessed by these stairs.
- There is a single manual door to access the stairwell.
- There is a handrail on the right going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail extends horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels vary due to the use of large glazed walls or windows.
Room (First Floor)
- The room is located on the first floor of the branch.
- The distance from the stairs is 6m.
- The most accessible route to the room has stepped access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 86cm.
- The door has a medium colour contrast.
- There is step-free level access throughout.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests and chairs without armrests.
- Furniture available in this room includes: desks.
- The desks are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Right Hand Transfer)
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Location
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- The toilet surveyed is located at the rear of the branch.
- The distance from the entrance is 17m.
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Route
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- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
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Access
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- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 89cm.
- The door has a lever twist lock.
- Internally the door has a high colour contrast.
- There is a grab rail on the internal door, with a low colour contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 216cm (width) x 326cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 148cm (from the side of the toilet pan).
- There is a lever flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a medium colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a medium colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a medium colour contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet has a padded backrest, but it is obstructed by the toilet lid.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a low colour contrast.
- The toilet roll holder is 87cm from the floor.
- The wash basin has push taps.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a medium colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a medium colour contrast.
- The hand dryer is 103cm from the floor.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has no disposal facilities.
- There are no coat hooks.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
