Access Guide
Overview
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About
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- There are no toilet facilities.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Catlings car park.
- View information on Catlings car park (opens new tab).
- The nearest train station is Chesham.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout all areas.
- There are no doors to open along circulation routes.
- Access throughout may include narrow walkways.
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Getting Help and Assistance
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- Seating is available.
- There is a portable hearing assistance system.
- You can borrow or hire the following equipment: magnifiers.
- British Sign Language can be provided virtually on request.
- The alternative formats documents can be provided in include: Braille (on request), large print (on request) and audio (on request).
- There is a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- There is a public car park located off the High Street.
- The name of the car park is Catlings car park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance
- This entrance is located in Market Square.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope or ramp at the entrance.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 92cm.
- The door opens away from you.
- The width of the opening is 94cm.
- There is a small lip on the threshold of the opening.
- The door has a low colour contrast.
- There is a push pad or push button to exit at a height of 84cm.
Branch
- There is step-free level access throughout all areas.
- There is a high colour contrast between the walls and floor along circulation routes.
- Some of the walls have a reflective finish.
- Access throughout may include narrow walkways.
- There is background noise.
- Area signage is not provided.
- Seating available for customers includes: chairs with armrests and chairs without armrests.
- Furniture available in this branch includes: tables and desks.
- The desks are fixed.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- The surface height of the desks is suitable for wheelchair users.
- The clear height under the desks is suitable for wheelchair users.
- Lighting levels vary due to the use of large glazed walls or windows.
- There are 4 meeting rooms in this branch.
- Of these meeting rooms, there is step-free access to 4 of them.
Counter
- The counter is located ahead as you enter the branch.
- The distance from the entrance is 4m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 110cm.
- There is a lowered section at the counter (a writing shelf).
- The height of the lowered section is 76cm.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls or windows.
Meeting Room
- The room is located on the right after entering the branch.
- The distance from the entrance is 2m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 88cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs without armrests.
- Furniture available in this room includes: desks.
- The desks are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is a portable hearing assistance system which is not clearly signed.
- The hearing assistance system was tested and working at the time of the survey.
- There is no (or very little) background noise in this room.
- Lighting levels vary due to the use of large glazed walls or windows.
