Access Guide
Overview
-
About
View
- There is not a toilet with adaptations available.
- View information on opening times.
-
Parking and Public Transport
View
- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Railway View Short Stay car park.
- View information on Railway View Short Stay car park (opens new tab).
- The nearest train station is Clitheroe.
- This station has step-free access.
- The nearest bus station is Clitheroe Interchange.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
-
Getting In and Around
View
- There is stepped access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the rear meeting room and pod areas.
- There are no doors to open along circulation routes.
- Access throughout may include narrow walkways, pillars and moveable physical obstructions.
- The first floor can be accessed via stairs.
-
Getting Help and Assistance
View
- Seating is available.
- There is a portable hearing assistance system.
- There is a water bowl available for assistance dogs.
Parking
-
Drop-off Point
View
- There is not a designated drop-off point available.
-
Public Parking
View
- There is a public car park located on Railway View Avenue.
- The name of the car park is Railway View Car Park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.
Entrance
- This entrance is located at the front of the branch.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is stepped access at the entrance.
- There is one step.
- There are no handrails for the step.
- The step is clearly marked.
- The height of the step is not between 15cm and 18cm.
- The height of the step is 6cm.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 92cm.
- The door opens away from you.
- The width of the opening is 81cm.
- The door has a low colour contrast.
- There is a push pad or push button to exit at a height of 95cm.
- There is step-free access via a slope as you enter.
- The slope has a very slight gradient.
- There is a portable ramp available to overcome the step.
Counter
- The counter is located to the right on entering the branch.
- The distance from the branch entrance is 2m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 112cm.
- There is a lowered section at the counter (a writing shelf).
- The height of the lowered section is 78cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is a portable hearing assistance system on request.
- There is no (or very little) background noise in this area.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
- Furniture available in this area includes: coffee tables.
Welcome Counter
- The counter is located ahead and to the left of the branch entrance.
- The distance from the branch entrance is 6m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- There is step-free level access to the counter.
- The height of the counter is 101cm.
- There is not a lowered section at the counter.
- The counter has screens which may affect the ability of someone to lip read.
- There is a portable hearing assistance system on request.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: chairs with armrests and chairs without armrests.
Stairs
- The stairs are located to the front left of the branch.
- The ground and first floors can be accessed by these stairs.
- There is a handrail on the left going up.
- The handrail is not easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 20cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were even at the time of the survey.
Branch
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the first floor and the rear of the branch.
- There is a high colour contrast between the walls and floor along circulation routes.
- Access throughout may include pillars and moveable physical obstructions.
- There is background noise.
- Area signage is not provided.
- Wayfinding signage is not provided.
- Seating available for customers includes: chairs with armrests and chairs without armrests.
- Furniture available in this branch includes: desks.
- Some desks are fixed.
- The surface height of the desks is suitable for wheelchair users.
- The clear height under the desks is suitable for wheelchair users.
- Lighting levels were even at the time of the survey.
- There are 5 meeting rooms in this branch.
- Of these meeting rooms, there is step-free access to 1 of them.
Meeting Room
- The room is located at the rear of the branch.
- The distance from the branch entrance is 9m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door is easy to open.
- The width of the opening is 86cm.
- The door has a low colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests and chairs without armrests.
- Furniture available in this room includes: desks.
- The desks are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is a portable hearing assistance system on request.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Standard Toilet Facilities
- The shared standard toilet facilities were surveyed.
- The toilet is located on the first floor.
- The distance from the stairs is 4m.
- The most accessible route to the toilet has stepped access.
- Doors are held open along the most accessible route.
- This route has narrow walkways.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door opens inwards and has a medium colour contrast.
- The door requires effort to open.
- The width of the opening is 80cm.
- Internally the door has a medium colour contrast.
- Hand washing facilities include: a wash basin and a soap dispenser.
- The wash basin has twist/turn taps.
- Hand drying facilities include: a hand dryer.
- Lighting levels were even at the time of the survey.
