Access Guide

Search Access Guide

Overview

About View
- View information on opening times.
Parking and Public Transport View
- The venue does not have its own car park.
- There is a public car park nearby.
- The name of the nearest car park is Cavendish Retail Park car park.
- View information on Cavendish Retail Park car park (opens new tab).
- There is on-street Blue Badge Bay parking and on-street standard parking.
- The nearest train station is Keighley Station.
- This station has step-free access.
- The nearest bus station is Keighley bus station.
- This bus station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
Getting In and Around View
- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: two meetings rooms.
- There are no doors to open along circulation routes.
- The first floor can be accessed via stairs.
Getting Help and Assistance View
- Seating is available.
- There is a portable hearing assistance system on request.
- You can borrow or hire the following equipment: magnifiers.
- The alternative formats documents can be provided in include: Braille (on request), large print (on request) and different languages (on request).
- There is not a water bowl available for assistance dogs.

Parking

Photos

Drop-off Point View
- There is not a designated drop-off point available.
Public Parking View
- On-street standard parking is available.
- There is a public car park located on Cavendish Street.
- The name of the car park is Cavendish Retail Park car park.
- Designated Blue Badge parking bays are available in the car park.
- Electric vehicle charging points are not available in the car park.

Entrance

Photos

This entrance is located at the front of the branch.
The entrance area is clearly signed.
There is not a canopy or recess which provides weather protection at the entrance.
There is step-free level access at the entrance.
There is a single automatic door, which is push pad activated.
The height of the push pad is 84cm.
The door opens away from you.
The width of the opening is 84cm.
There is a small lip on the threshold of the opening.
The door has a low colour contrast.
There is a push pad or push button to exit at a height of 87cm.
There is step-free access via a slope as you enter.
The slope has a slight gradient.

Branch

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There is step-free level access throughout the majority of areas.
The following areas have stepped access: 2 meeting rooms.
There is a high colour contrast between the walls and floor along circulation routes.
There is background noise.
Area signage is not provided.
Wayfinding signage is not provided.
Seating available for customers includes: chairs with armrests and chairs without armrests.
Furniture available in this branch includes: tables and desks.
Some tables and desks are fixed.
The surface height of the tables is suitable for wheelchair users.
The clear height under the tables is suitable for wheelchair users.
The surface height of the desks is suitable for wheelchair users.
The clear height under the desks is suitable for wheelchair users.
Lighting levels were even at the time of the survey, with unshaded light sources.
There are 5 meeting rooms in this branch.
Of these meeting rooms, there is step-free access to 1 of them.

Counter

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The counter is located ahead from the branch entrance.
The distance from the branch entrance is 4m.
The most accessible route to the counter has step-free level access.
There are no doors to open along the most accessible route.
There is step-free level access to the counter.
The height of the counter is 114cm.
There is a lowered section at the counter (a writing shelf).
The height of the lowered section is 79cm.
There is a portable hearing assistance system on request.
There is background noise in this area.
Lighting levels were even at the time of the survey, with unshaded light sources.

Meeting Room

Photos

The room is located to the left of the branch entrance.
The distance from the branch entrance is 6m.
The most accessible route to the room has step-free level access.
There are no doors to open along the most accessible route.
There is no signage on or near the door.
There is step-free level access into the room.
There is a single manual door.
The door opens away from you.
The door is easy to open.
The width of the opening is 88cm.
The door has a low colour contrast.
There is step-free level access throughout.
There is room for a wheelchair user to manoeuvre.
There is space for an assistance dog to rest.
The walls and floor have a high colour contrast.
Seating available in this room includes: chairs with armrests and chairs without armrests.
Furniture available in this room includes: desks.
The desks are fixed.
The surface height of the tables/desks is suitable for wheelchair users.
The clear height under the tables/desks is suitable for wheelchair users.
There is a portable hearing assistance system on request.
There is no (or very little) background noise in this room.
Lighting levels were even at the time of the survey.

Toilet with Adaptations (Right Hand Transfer)

Photos

Location View
- The toilet surveyed is located ahead from the branch entrance.
- The distance from the branch entrance is 9m.
Route View
- The most accessible route to the toilet has step-free level access.
- There are no doors to open along the most accessible route.
Access View
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a medium colour contrast.
- The door is easy to open.
- The width of the opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a medium colour contrast.
- There is a grab rail on the internal door, with a high colour contrast.
Dimensions and Features View
- The dimensions of the cubicle are 242cm (width) x 216cm (depth).
- There is room for a wheelchair user to manoeuvre.
- There is a lateral transfer space to the right as you face the toilet.
- The lateral transfer space is 180cm (from the side of the toilet pan).
- There is a spatula flush for the toilet.
- The flush is on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high colour contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high colour contrast.
- There is a dropdown grab rail on the transfer side.
- The dropdown grab rail has a high colour contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high colour contrast.
- The toilet roll holder can be reached when seated on the toilet.
- The toilet roll holder has a high colour contrast.
- The toilet roll holder is 97cm from the floor.
- The wash basin has a lever mixer tap.
- The wash basin and tap can be reached when seated on the toilet.
- The wash basin is 70cm from the floor.
- There are vertical grab rails on both sides of the wash basin.
- The wash basin grab rails have a high colour contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is a wall mounted towel dispenser.
- The towel dispenser can be reached when seated on the toilet.
- The towel dispenser has a high colour contrast.
- The towel dispenser is 100cm from the floor.
- There is a wall mounted hand dryer.
- The hand dryer has a high colour contrast.
- The hand dryer is 94cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a long mirror.
- There is an unobstructed shelf.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The cubicle has a waste bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 104cm and 152cm from the floor.
- The walls and floor have a medium colour contrast.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.