Access Guide
Overview
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About
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- There is not a toilet with adaptations available.
- View information on opening times.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is not a public car park nearby.
- There is on-street standard parking.
- The nearest train station is London Street Train Station.
- This station has step-free access.
- For the latest travel options and information you can plan your travel using Traveline (opens new tab).
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: one of the offices and the standard toilet.
- There is a manual door along one of the circulation routes.
- Access throughout may include uneven surfaces, narrow walkways and narrow openings.
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Getting Help and Assistance
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- Seating is available.
- There is a portable hearing assistance system.
- There is a water bowl available for assistance dogs.
Parking
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Drop-off Point
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- There is not a designated drop-off point available.
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Public Parking
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- On-street standard parking is available.
- Standard bays are located on Lord Street.
Entrance
- This entrance is located at the front of the branch.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single automatic door, which is push pad activated.
- The height of the push pad is 95cm.
- The door opens away from you.
- The width of the opening is 81cm.
- There is a small lip on the threshold of the opening.
- The door has a high colour contrast.
- There is a push pad or push button to exit at a height of 95cm.
Branch
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: one of the offices and the standard toilet.
- The flooring is patterned.
- There is a high colour contrast between the walls and floor along circulation routes.
- Access throughout may include narrow walkways and narrow openings.
- There may be background noise.
- Area signage is not provided.
- Seating available for customers includes: chairs with armrests, chairs without armrests and armchairs.
- Furniture available in this branch includes: tables and desks.
- The desks are fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- The surface height of the desks is not suitable for wheelchair users.
- The clear height under the desks is not suitable for wheelchair users.
- Lighting levels vary due to the use of large glazed walls or windows.
- There are 4 meeting rooms in this branch.
- Of these meeting rooms, there is step-free access to 2 of them.
Counter
- The counter is located on the left after entering.
- The distance from the entrance is 5m.
- The most accessible route to the counter has step-free level access.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is step-free level access to the counter.
- The height of the counter is 111cm.
- There is a lowered section at the counter (a writing shelf).
- The height of the lowered section is 77cm.
- The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls or windows.
Room
- The room is located straight ahead after entering.
- The distance from the entrance is 6m.
- The most accessible route to the room has step-free level access.
- There are no doors to open along the most accessible route.
- This route has uneven surfaces.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door.
- The door opens away from you.
- The door requires effort to open.
- The width of the opening is 86cm.
- The door has a high colour contrast.
- There is step-free level access throughout.
- There is room for a wheelchair user to manoeuvre.
- There is space for an assistance dog to rest.
- The walls and floor have a high colour contrast.
- Seating available in this room includes: chairs with armrests and chairs without armrests.
- Furniture available in this room includes: desks.
- The desks are fixed.
- The surface height of the tables/desks is suitable for wheelchair users.
- The clear height under the tables/desks is suitable for wheelchair users.
- There is not a hearing assistance system.
- There may be background noise in this room.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Standard Toilet Facilities
- The female and male standard toilet facilities were surveyed.
- The toilet is located at the back of the branch.
- The distance from the entrance is 15m.
- The most accessible route to the toilet has stepped access.
- There is a manual door along the most accessible route.
- This route has uneven surfaces, narrow walkways and narrow openings.
- There is step-free level access into the toilet.
- There is pictorial signage on or near the door.
- The door opens inwards and has a low colour contrast.
- The door is easy to open.
- The width of the opening is 62cm.
- Internally the door has a low colour contrast.
- Hand washing facilities include: a wash basin.
- The wash basin has a lever mixer tap.
- Hand drying facilities include: a hand dryer.
- Lighting levels were even at the time of the survey, with unshaded light sources.
