Access Guide

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Branch Information

For opening times and services available in this branch, please visit the Glasgow branch page on the Skipton Building Society website.
This branch is located in/on a main shopping street/area.
There is not a colleague trained in British Sign Language.
There is a colleague that is a dementia friend.
The branch does have a magnifying glass available.
The branch does have a signature guide available.
The alternative formats documents can be provided in include; Braille on request, large print on request and audio on request.
There is a/are hearing assistance system(s) available.
There is a/are hearing assistance system(s) available for the transaction desks , customer meeting rooms and transaction counters.
For information about the Skipton video appointment service, please visit the Skipton Link page on the Skipton Building Society website

Public Transport View
- There is a bus stop within approximately 150m of the branch.
- The nearest train station is Glasgow Central or Glasgow Queen Street.
- The nearest underground tube station is Buchanan Street.
Parking View
- The branch does not have its own car park.
- Clearly signed and/or marked on street Blue Badge parking bays are available.
- The on street Blue Badge parking bay(s) is/are located on West Nile Street.
- There is a public car park within approximately 200m of the branch.
- The public parking facilities are located on Mitchell Street.
- Standard on street parking is available (within approximately 50m of the branch).

Approach View
- The surface of the approach is stone/concrete tiles.
Ramp/Slope View
- There is a ramp/slope on the approach.
- The ramp/slope is permanent, has a slight gradient and has no handrails.

The counter is located ahead as you enter.
The counter is approximately 1m from the entrance.
The counter is clearly visible from the entrance.
There is step-free access to the counter.
There is a clear unobstructed route to the counter.
There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
The counter is not placed in front of a background which is patterned.
The lighting levels at the counter are good.
The height of the counter is 110cm.
There is sufficient space to write or sign documents on the counter.
There is not a lowered section of the counter.
There is a hearing assistance system at the counter.
The type of system is a portable loop.
The hearing assistance system is signed.
Colleagues are trained to use the system.

There is/are 2 desk(s) in the branch.
The desk(s) is/are located ahead as you enter.
The nearest desk is approximately 6m from the entrance/lift.
The desk(s) is/are not clearly signed.
There is step-free access to the desk(s).
There is a clear unobstructed route to the desk(s).
There are not windows, TVs, glazed screens or mirrors at/behind the desk(s) which could adversely affect the ability of someone to lip read.
The desk(s) is/are not placed in front of a background which is patterned.
The lighting levels at the desk(s) are good.
The standard distance between the floor and the underside of the desks is 73cm.
There is sufficient space to write or sign documents on the desk(s).
All of the desks have clear space under them.
There is a hearing assistance system at the desk(s).
The system is a portable loop.
Some of the hearing assistance systems are signed.
Colleagues are trained to use the system.