Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Slough.
- The nearest bus station is Slough.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: access to the trampoline park and ten pin bowling.
- The following areas have stepped access: access to the trampoline park, ten pin bowling, and the high ropes.
- Access throughout may include manual doors.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: health and safety.
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located to the left after entering the venue.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located in the standard toilets, to the left after entering the venue.
- The male and female step-free toilet facilities are located to the left after entering the venue.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in both toilets with adaptations and the male and female standard toilets.
Opening Times
- Monday 10:00 - 19:00.
- Tuesday 10:00 - 19:00.
- Wednesday 10:00 - 19:00.
- Thursday 10:00 - 19:00.
- Friday 10:00 - 22:00.
- Saturday 10:00 - 22:00.
- Sunday 10:00 - 19:00.
Parking
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Car Park
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- The car park is located in the front of the venue.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are signposted and have markings which are faded.
- The surveyed Blue Badge parking bay dimensions are 232cm (width) x 466cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 20m from the entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- There is a dropped kerb with tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is free for all users.
- Free parking for Blue Badge holders is restricted to 3 hours.
- Clearly presented parking signs are available.
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Electric Vehicle Charging Points
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- There are 4 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 232cm (width) x 466cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the venue.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via ramp at the entrance.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 6 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The steps have tactile markings at the top and bottom.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 14cm.
- The depth of the steps is between 30cm and 45cm.
- There are double manual doors at this entrance.
- The doors open both ways.
- The width of the opening is 170cm.
- There is a small lip on the threshold of the opening.
- The doors have a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located ahead on the left as you enter the venue.
- The distance from the entrance is 4m.
- There is step-free level access to reception.
- The height of the reception desk is 114cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- The reception has patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Getting Around
- There is step-free level access throughout the majority of areas.
- The following areas have step-free access via ramps or slopes: access to the trampoline park and ten pin bowling.
- The following areas have stepped access: access to the trampoline park, ten pin bowling and high ropes.
- Access throughout may include manual doors.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: chairs without armrests.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Eating and Drinking (Cafe)
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Location and Access
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- The café is located to the right as you enter the venue.
- The most accessible route has step-free level access.
- There is step-free level access into this area.
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Service
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- This area has a counter where food and drink can be ordered, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- Menus are handheld.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The payment counter was surveyed.
- The counter is located on the rear wall of the cafe area.
- There is step-free level access to the counter.
- The height of the counter is 90cm.
- There is not a lowered section at the counter.
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Seating Area
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- There is step-free level access throughout the seating area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface height of the tables is suitable for wheelchair users.
- The clear height under the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Area (Soft Play)
- The soft play area is located to the right after entering the venue.
- There is no signage on or near the door.
- There is step-free level access into this area.
- There is a single manual door with a low visual contrast.
- The door opens both ways.
- The width of the opening is 94cm.
- The following areas have step-free access via ramps or slopes: access to various pieces of play equipment.
- The following areas have stepped access: access to various pieces of play equipment.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a low visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Area (Ten Pin Bowling)
- The bowling area is located ahead and to the right after you enter the venue.
- There is no signage on or near the door.
- There is step-free access via ramp into this area.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with a handrail that switches sides.
- The ramp bypasses the steps.
- There are 3 steps with handrails on both sides.
- The handrails are easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The steps are clearly marked.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- There are double manual doors with a low visual contrast.
- The doors open away from you.
- The width of the opening is 156cm.
- Facilities available in this area include: 6 bowling lanes.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- Some flooring is shiny.
- The walls and floor have a low visual contrast.
- Seating available in this area includes: benches and high stools.
- Furniture available in this area includes: tables and high tables.
- Some seating is fixed.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were low at the time of the survey.
- Lighting levels are adjustable.
Area (Trampoline Park)
- The trampoline park is located ahead as you enter the venue.
- There is step-free access via ramp into this area.
- The ramp has a slight gradient.
- The ramp is between 75cm and 150cm wide with handrails on both sides.
- The ramp bypasses the steps.
- There are 3 steps with a handrail on the left going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps have some clear markings.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 16cm.
- The depth of the steps is not between 30cm and 45cm.
- The width of the opening is 201cm.
- There is step-free level access throughout the area.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- The walls and floor have a high visual contrast.
- Seating available in this area includes: chairs without armrests.
- Furniture available in this area includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
Area (High Ropes)
- The high ropes area is located ahead as you enter the venue, above the cafe seating area.
- There is no signage on or near the door.
- There is stepped access into this area.
- There are 20+ steps with a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The steps are unmarked.
- The height of the steps is not between 15cm and 18cm.
- The height of the highest step is 21cm.
- The depth of the steps is not between 30cm and 45cm.
- The spiral stairs have open risers.
- There is a single manual door with a low visual contrast.
- The door opens towards you.
- The width of the opening is 58cm.
- Lighting levels were even at the time of the survey.
Room (Gaming Room)
- The room is located ahead as you enter the venue.
- The distance from the entrance is 20m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a key pad at a height of 124cm.
- There are double manual doors with a low visual contrast.
- The doors open away from you.
- The width of the opening is 160cm.
- There is a push pad or push button to exit at a height of 121cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs with armrests, chairs without armrests, benches and stools.
- Furniture available in the room includes: desks.
- The tables are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a flashing fire alarm and a television with subtitles.
- There is background noise in this room.
- Lighting levels were even at the time of the survey.
Room (Party Room)
- The room is located ahead as you enter the venue.
- The distance from the entrance is 18m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a low visual contrast.
- The door opens away from you.
- The width of the opening is 84cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a high visual contrast.
- Seating available in the room includes: chairs without armrests and benches.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- There is background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left after entering the venue.
- The distance from the entrance is 15m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 93cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 165cm (width) x 207cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 96cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 46cm from the floor.
- The toilet seat has a high visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 89cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 72cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 86cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 91cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The height of the baby change facility when in use is 74cm.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- There is a similar facility to the left of this one.
