Access Guide
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Burnham.
Opening Hours
Parking
- The venue does have its own car park.
-
Venue Car Park
View
- Parking is free for all users.
- The car park is located in front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 470cm x 592cm (15ft 5in x 19ft 5in).
- The nearest Blue Badge bay is 9m (9yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 16m (17yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does not have tactile paving.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
-
Drop-off Point
View
- There is not a designated drop off point.
Outside Access (Entrance)
-
Entrance
View
- This information is for the entrance located at the front of the store.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 201cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
-
Ramp/Slope
View
- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
-
Comments
View
- There are security barriers beyond the entrance.
- The width between the barriers is 121cm.
Outside Access (Exit)
-
Entrance
View
- This information is for the entrance located at the front of the store.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 206cm.
-
Ramp/Slope
View
- The ramp/slope is located beyond the exit.
- The gradient of the ramp/slope is slight.
-
Comments
View
- There are security barriers at the exit.
- The width between the barriers is 122cm.
Inside Access
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Eating and Drinking (Dee Dee's Family Cafe)
- The following information is for the café.
- The café is located on the right side of the venue.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 32m (34yd 2ft) from the main entrance.
- The standard height for tables is 75cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are G and 1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
Lift
- There is a lift for public use.
- The lift is located to the rear left of the store.
- The lift is a standard lift.
- The floors which are accessible by this lift are G and 1.
- Wall mounted information boards are not provided at lift landings.
- The lift is approximately 28m (30yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 89cm (2ft 11in).
- The dimensions of the lift are 110cm x 210cm (3ft 7in x 6ft 11in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
Entrance (Garden Centre)
- This information is for the entrance located at the rear of the store.
-
Entrance
View
- There is step-free access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 204cm.
Garden Centre
- The walkways in the garden centre are concrete and wide.
- There are covered and uncovered walkways in the outdoor plant area.
- The walkways are level throughout.
- Lighting levels vary and are dependant on the weather.
- Music is also quietly played in this area.
Counter (Tills and Customer Service Point)
- The counter is 5m (5yd 1ft) from the entrance.
- There is level access to the counter from the entrance.
- There is not a bell to attract attention.
- There is sufficient space to write or sign documents on the counter.
- The height of the counter is 96cm (3ft 2in).
- There is not a lowered section.
- There is not a hearing assistance system.
- Lighting levels are good.
-
Comments
View
- The height of the customer service till is 101cm (shown in photograph 2).
Accessible Toilet
- Accessible toilet facilities are available.
-
Location and Access
View
- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 31m (33yd 2ft) from the main entrance.
- The accessible toilet is located to the right as you enter.
- There is level access to this accessible toilet.
-
Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 150cm x 218cm (4ft 11in x 7ft 2in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 79cm (2ft 7in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are non-infectious waste and sanitary disposal units.
- There is not a/are not coat hook(s).
-
Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
-
Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located in the accessible toilet.
- The height of the baby change table once extended is 99cm (3ft 3in).
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
-
Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located to the right as you enter.
- The female and male toilets are approximately 36m (39yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are good.
Additional Info
- Documents are not available in Braille.
- Documents are not available in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.