You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Solihull.
• The venue is not situated on a road which has a steep gradient.
• There is not a bus stop within 150m (164yds) of the venue.
• The nearest mainline station is Birmingham International.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • The car park type is open air/surface.
  • There are 6 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 360cm x 490cm (11ft 10in x 16ft 1in).
  • The nearest designated bay is 20m (22yd) from the main entrance.
  • The furthest designated bay is 28m (31yd) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are dropped kerbs.
  • The car park surface is tarmac.
  • There is a dropped kerb / non stepped access from the car park to the venue.
  • The dropped kerb does have tactile paving.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located to the front of the building.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 160cm (5ft 3in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The doors open automatically.
  • The doors are double width.
  • The door opening is 160cm (5ft 3in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Reception (Hotel). Skip to the next section.

Reception (Hotel)

• The desk is 5m (5yd 1ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high.
• The desk has a lowered section.
• The lighting levels are medium.
• There is not a hearing assistance system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is not a hearing assistance system.
• This venue does play background music.
• Music is played within the restaurant and foyer.
• Motorised scooters are welcomed in public parts of the venue.
• Lighting levels are medium.
• Customers can charge scooters or wheelchairs at the venue.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is medium.

You are on Lift (1). Skip to the next section.

Lift (1)

• There is a lift for public use.
• The lift is located to the right as you enter.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG-G-1-2.
• The lift is 15m (16yd) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 76cm (2ft 6in).
• The dimensions of the lift are 118cm x 145cm (3ft 10in x 4ft 9in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do not have Braille markings.
• The lift controls do not have tactile markings.
• The lighting level in the lift is medium.

You are on Lift (2). Skip to the next section.

Lift (2)

• The lift is located to the right of the entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2.
• The lift is 12m (13yd) from main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 88cm (2ft 11in).
• The dimensions of the lift are 135cm x 160cm (4ft 5in x 5ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within reach for a wheelchair user.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is medium.

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 216 rooms in total.
  • There are 6 standard ground floor rooms.
  • There are 210 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 9 room(s) which has / have accessible ensuite facilities.
  • There is / are 0 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 35m (38yd 10in) from the main entrance.
  • There is level access from an accessible entrance.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 13.
  • The width of the door is 75cm.
  • The height of the bed is 56cm.
  • The measurement between the bed base and floor is 5cm (2in).
  • Light switches are within 120cm from floor level.
  • There is not a functional emergency alarm in the room.
  • No emergency alarm is fitted in the room.
  • An adjoining room is not available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 73cm (2ft 5in).
  • The door opens inwards.
  • The door weight is light.
  • The door is locked by a locking handle.
  • The dimensions of the accessible ensuite are 150cm x 195cm (4ft 11in x 6ft 5in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 74cm (2ft 5in).
  • There (no dropdown rail) on the transfer side.
  • There is a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 41cm (1ft 4in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 83cm (2ft 9in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is not a functional emergency alarm available in the ensuite.
  • No emergency alarm is fitted in the ensuite.
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is a bath.
  • The height of the side of the bath from floor level is 50cm (1ft 8in).
  • The tap type is lever.
  • There is not a mixer tap.
  • There is a shower over the bath.
  • The shower head height is adjustable.
  • The shower control type is twist/turn.
  • There are handrails available.
• Wheel In Shower View
  • There is not a wheel in shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The colour contrast between the external hotel room door and wall is high.
  • The colour contrast between the walls and floor is high.
  • The colour contrast between the internal hotel room door and wall is high.
  • The colour contrast between the external ensuite door and wall is high.
  • Lighting levels are medium.
• Colour contrast and lighting in accessible ensuite View
  • The colour contrast between the internal ensuite door and wall is high.
  • The colour contrast between the walls and floor in the ensuite is medium.
  • The colour contrast between the grab rails and wall is medium.
  • Lighting levels are medium.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarm(s) and Teletext/subtitles.
  • Flashing fire alarms are in rooms.
  • The number of accessible rooms with baths is 9.
• Ground Floor Standard Rooms View
  • There are standard rooms on the ground floor.
  • There is level access to ground floor rooms.
  • Adjoining rooms are not available.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
  • Adjoining rooms are not available.

You are on Restaurant Bar Internal. Skip to the next section.

Restaurant Bar Internal

• The following information is for the restaurant.
• Once inside, there is level access to the service.
• Full table service is available.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 25m (27yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied hot and cold meals.

You are on Restaurant Bar Internal (Burgundy Bar). Skip to the next section.

Restaurant Bar Internal (Burgundy Bar)

• The following information is for the bar.
• Once inside, there is level access to the service.
• Food is available from the bar.
• Food or drinks are ordered from the counter.
• Food or drinks can be brought to the table.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 18m (19yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 62cm (2ft).
• The distance between the floor and the highest table is 106cm (3ft 6in).
• Menus are wall only.
• Menus are not available in Braille.
• Menus are available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied hot and cold meals.

You are on Restaurant Bar Internal (The Meeting Place). Skip to the next section.

Restaurant Bar Internal (The Meeting Place)

• The following information is for the restaurant.
• Once inside, there is level access to the service.
• Food is available from the bar.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• No chairs have armrests.
• The nearest table is 20m (21yd 2ft) from the main entrance.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• The distance between the floor and the highest table is 72cm (2ft 4in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is varied hot and cold meals.

You are on Outside Access (Leisure Club Entrance). Skip to the next section.

Outside Access (Leisure Club Entrance)

• This information is for the entrance located to the rear of the building.
• There is not level access into the venue.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 76cm (2ft 6in) wide.

You are on Level Change (Leisure Club Entrance). Skip to the next section.

Level Change (Leisure Club Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.

You are on Reception (Leisure Club ). Skip to the next section.

Reception (Leisure Club )

• The reception desk is 8m (26ft 3in) from the lift.
• There is level access to reception from the entrance.
• The reception desk is high height.
• The desk does not have a lowered section.
• Lighting levels are medium.
• There is not a hearing assistance system.

You are on Fitness Suite. Skip to the next section.

Fitness Suite

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• Access to Fitness Suite View
  • There is step free access to the fitness suite.
• Fitness Suite (General) View
  • Staff receive some training in assisting disabled people.
  • Training provided is in house training.
  • Equipment suitable for mobility or sensory impaired users includes a treadmill, upper body ergometer and dumbbells.
  • A portable hearing loop is not available for induction.
  • There is clear manoeuvring space between equipment.
  • There is level access to all of the equipment.

You are on Swimming Pool. Skip to the next section.

Swimming Pool

• There is level access from the changing area to the swimming pool.
• There is not a ramped entrance into the water.
• There is a wet side chair available.
• There is not a hoist for wheelchair users to access the water.
• There are steps into the swimming pool.
• There are 5 steps.
• There is a ladder type entrance into the water.
• There is a handrail on both sides of the ladder.

You are on Accessible Changing Room. Skip to the next section.

Accessible Changing Room

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is no signage on or near the toilet door.
  • The accessible toilet is 20m (21yd 2ft) from the main entrance.
  • The accessible toilet is located to the rear of the foyer.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 85cm (2ft 9in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 190cm x 225cm (6ft 3in x 7ft 5in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 120cm (3ft 11in).
  • There is a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • The emergency alarm is not fully functional.
  • Disposal facilities are available in the cubicle.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 41cm (1ft 4in).
  • There is a towel dispenser.
  • The towel dispenser can be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high colour contrast between the internal door and wall.
  • The contrast between the grab rails and wall is good.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are medium.
• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 88cm (2ft 10in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located to the rear of the foyer.
  • The female and male toilets are 15m (16yd) from the main entrance.
  • Inside the venue, there is level access to the female and male toilet.
  • Lighting levels are medium.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grass verge outside hotel.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.