Access Guide
Location
- The venue is situated outside the centre of the town or city.
- This venue is situated in Chelmsley Wood.
- The venue is situated on a road which has a steep gradient.
- The nearest mainline station is Marston Green.
Opening Times
- Monday 08:30 - 18:30.
- Tuesday 08:30 - 18:30.
- Wednesday 08:30 - 19:30.
- Thursday 08:30 - 13:00.
- Friday 08:30 - 18:30.
Parking
- The venue does have its own car park.
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Venue Car Park
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- There is/are 4 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 391cm x 472cm (12ft 10in x 15ft 6in).
- The nearest designated bay is 18m (19yd 2ft) from the main accessible entrance.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
Outside Access (Crabtree Drive)
- There is not level access into the venue.
- The main doors open automatically.
- The doors are single width.
- The door opening is 102cm (3ft 4in) wide.
Level Change (Crabtree Drive)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the entrance.
- The ramp or slope is permanent.
- The width of the ramp or slope is 252cm (8ft 3in).
Reception
- The reception desk is 5m (16ft 5in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- Lighting levels are bright.
Inside Access (Surgery)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- The accessible toilet is 9m (9yd 2ft) from the accessible entrance.
- The accessible toilet is located off the waiting area.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 187cm x 228cm (6ft 2in x 7ft 6in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 115cm (3ft 9in).
- The tap type is lever.
- The emergency alarm is not fully functional.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 111cm (3ft 8in) high.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink is placed higher than 74cm (2ft 5in).
- The height of the sink is 78cm (2ft 7in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- Wall mounted and drop down rails are available.
- There are baby changing facilities in the accessible toilet.
- The accessible toilet is also used as a standard unisex toilet.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not generally on duty.