Skip to main content

Costa Coffee

Birmingham International Airport, Terminal 2 Departure Lounge, Birmingham, West Midlands, B26 3QJ

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Location

  • The venue is situated outside the centre of the town or city.
  • This venue is situated in Chelmsley Wood.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Birmingham International.

Opening Hours

Outside Access (the main concourse)

  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 400cm (13ft 1in) wide.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Lighting levels are bright.

Eating and Drinking

  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • Some chairs are permanently fixed.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held and wall.
  • Menus are available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is light snacks.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.