You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town or city.
• This venue is situated in Chelmsley Wood.
• The venue is situated on a road which has a steep gradient.
• The nearest mainline station is Birmingham International.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • There are 8 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 370cm x 620cm (12ft 2in x 20ft 4in).
  • The nearest designated bay is 16m (17yd) from the main accessible entrance.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• There is level access into the venue.
• The bell is in a suitable position to allow wheelchair users to gain access.
• The main doors open towards you (pull).
• The doors are single width.
• The doors are heavy.
• The door opening is 84cm (2ft 9in) wide.

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• Comments View
  • These doors are situated beside the automatically operated revolving doors at the entrance.

You are on Reception. Skip to the next section.

Reception

• The reception desk is 5m (16ft 5in) from the front entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• There is a hearing assistance system.
• The system is a fixed loop.
• Staff are trained to use the system.
• This venue does play background music.
• The lighting levels are bright.

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• Comments View
  • There is level access to the conference rooms and fitness suites.

You are on Restaurant Bar Internal (Pendigo Restaurant). Skip to the next section.

Restaurant Bar Internal (Pendigo Restaurant)

• Once inside, there is level access to the service.
• Full table service is available.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• The distance between the floor and the lowest table is 72cm (2ft 4in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is European cuisine.

You are on Restaurant Bar Internal (Bar). Skip to the next section.

Restaurant Bar Internal (Bar)

• Once inside, there is level access to the service.
• Full table service is available.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• The distance between the floor and the lowest table is 73cm (2ft 5in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is a bar menu.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are LG-G-1-2-3-4-5.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting level is bright.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located past reception.
• The lift is a standard lift.
• The floors which are accessible by this lift are LG-G-1-2-3-4-5.
• The lift is 20m (22yd) from accessible entrance.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 137cm x 132cm (4ft 6in x 4ft 4in).
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The lift controls do have Braille markings.
• The lift controls do have tactile markings.
• The lighting level in the lift is bright.

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• Comments View
  • There are 4 lifts.
  • The first lift only goes to the restaurant on the lower ground floor. This is the only lift that does not have a mirror to aid reversing.

You are on Room. Skip to the next section.

Room

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• General Information View
  • The Tourist Board rating is 4.
  • There are 242 rooms in total.
  • There are 0 standard ground floor rooms.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 12 room(s) which has / have accessible ensuite facilities.
• Accessible Room View
  • The height of the bed is 55cm (1ft 10in).
  • The measurement between the bed base and floor is 16cm (6in).
• Accessible Ensuite View
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 159cm x 151cm (5ft 3in x 4ft 11in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 69cm (2ft 3in).
  • Wall mounted grab rails are available.
  • As you face the toilet, the wall mounted grab rails are on the right.
  • The toilet seat is 44cm (1ft 5in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder is placed higher than 100cm in height.
  • The height of the toilet roll holder is 114cm (3ft 9in).
  • There is a sink.
  • The height of the sink is 81cm (2ft 8in).
  • The tap type is lever.
  • There is a functional emergency alarm available in the ensuite.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is a bath.
  • The height of the side of the bath from floor level is 57cm (1ft 10in).
  • There is a shower over the bath.
  • The shower control type is twist/turn.
• Wheel In Shower View
  • There is not a wheel in shower.
• Signage, colour contrast and lighting in accessible rooms View
  • The colour contrast between the walls and floor is good.
• Ground Floor Standard Rooms View
  • There are not standard rooms on the ground floor.
• Comments View
  • The accessible rooms are located on floors 1 and 2.
  • The height of the shower control is 50cms.
  • There is a fitness suite.
  • Vibrating pillows and flashing alarms are available.

You are on Accessible Toilet (Lower Ground Floor). Skip to the next section.

Accessible Toilet (Lower Ground Floor)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • This accessible toilet is approximately 18m (19yd 2ft) from the accessible entrance.
  • This accessible toilet is located outside the restaurant entrance.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 154cm x 215cm (5ft 1in x 7ft 1in).
  • There is a lateral transfer space.
  • The tap type is lever.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 104cm (3ft 5in).
  • There is a wash basin.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • Wall mounted and drop down rails are available.

You are on Accessible Toilet (Ground Floor). Skip to the next section.

Accessible Toilet (Ground Floor)

• There are accessible toilet facilities within this venue.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • This accessible toilet is approximately 33m (36yd 3in) from the accessible entrance.
  • This accessible toilet is located past reception.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The dimensions of the accessible toilet are 143cm x 226cm (4ft 8in x 7ft 5in).
  • There is not a lateral transfer space.
  • The tap type is lever.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 104cm (3ft 5in).
  • There is a wash basin.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Comments View
  • Wall mounted and drop down rails are available.
  • There are baby changing facilities in the accessible toilet.

You are on Standard Toilet(s) (Lower Ground Floor). Skip to the next section.

Standard Toilet(s) (Lower Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located outside the restaurant entrance.
  • The female toilets are 19m (20yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located outside the restaurant entrance.
  • The male toilets are 20m (21yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female Toilet(s) View
  • The female toilets are located past reception.
  • The female toilets are 34m (37yd 7in) from the accessible entrance.
  • Inside the venue, there is level access to the female toilet.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilets are located past reception.
  • The male toilets are 32m (34yd 2ft) from the accessible entrance.
  • Inside the venue, there is level access to the male toilet.
  • Lighting levels are bright.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located in the open areas around the hotel and lake.