You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Delimesi suite function room, meeting rooms, restaurant/bar and Club Motivate health club.
• Related link Club Motivation.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Solihull.

You are on Opening Times. Skip to the next section.

Opening Times

• Reception is staffed 24 hours per day.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 3 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 350cm x 470cm (11ft 6in x 15ft 5in).
  • The nearest designated bay is 7m (7yd 1ft) from the main entrance.
  • The furthest designated bay is 16m (17yd 1ft) from the main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • The patron does not have to cross a road.
  • The car park does not have a height restriction barrier.
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open automatically.
• The doors are double width.
• The door opening is 218cm (7ft 2in) wide.

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open automatically.
  • The doors are double width.
  • The door opening is 218cm (7ft 2in) wide.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located in front of the entrance.

You are on Reception. Skip to the next section.

Reception

• The desk is 10m (10yd 2ft) from the main entrance.
• There is level access to reception from the entrance.
• The reception desk is high (110cm+).
• The desk has a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• This venue does play background music/noise.
• Music/noise is played in the reception area and bar.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are bright.

You are on Restaurant Bar Internal (The Terrace). Skip to the next section.

Restaurant Bar Internal (The Terrace)

• The following information is for the restaurant.
• Once inside, there is level access to the service.
• Food is available from the bar.
• Full table service is available.
• Food or drinks are ordered from the counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the service counter.
• There is ample room for a wheelchair user to manoeuvre.
• No tables are permanently fixed.
• Some chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is 12m (13yd 4in) from the main entrance.
• The distance between the floor and the lowest table is 39cm (1ft 3in).
• The distance between the floor and the highest table is 97cm (3ft 2in).
• Menus are hand held only.
• Menus are not available in Braille.
• Menus are available in large print.
• Picture menus are not available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is traditional.

You are on Level Change (The Terrace Bar Area). Skip to the next section.

Level Change (The Terrace Bar Area)

• There is a / are step(s) to access this area / service.
• The step(s) is / are located up to the bar area.
• There is / are 3 step(s) to the area / service.
• The lighting levels at the steps are medium.
• The step(s) is/are clearly marked.
• The step(s) is / are medium.
• The steps do not have handrails.

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• Comments View
  • At the time of research, it was not possible to photograph the area.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are G-1-2-3.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are deep (18cm+).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are bright.
• Comments View
  • There are only hand rails on the left for the initial first 5 steps, as shown in picture 2.
  • An Evac chair is available.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located adjacent to the foyer.
• The lift is a standard lift.
• The floors which are accessible by this lift are G-1-2-3.
• The lift is 10m (10yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 88cm (2ft 11in).
• The dimensions of the lift are 139cm x 157cm (4ft 7in x 5ft 2in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is bright.

You are on Room. Skip to the next section.

Room

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• General Information View
  • There are 120 rooms in total.
  • There are 0 standard ground floor rooms.
  • There are 118 standard rooms on other floors.
• Accessible Rooms View
  • There are accessible ensuite facilities.
  • There is / are 2 room(s) which has / have accessible ensuite facilities.
  • There is / are 1 adjoining room(s) available for carers.
• Location and Access View
  • The accessible room viewed is 6m (6yd 1ft) from the lift.
  • There is level access from an accessible entrance.
  • This is by lift.
  • No accessible rooms are located in a separate building from the main hotel.
• Accessible Room View
  • The room number or room name viewed was 119.
  • The width of the door is 81cm.
  • The height of the bed is 52cm.
  • The measurement between the bed base and floor is 13cm (5in).
  • Light switches are within 120cm from floor level.
  • There is a functional emergency alarm in the room.
  • It is not a push button style alarm.
  • An adjoining room is not available.
  • Assistance dogs are welcomed to stay with guests in accessible rooms.
• Accessible Ensuite View
  • The width of the door to the ensuite is 81cm (2ft 8in).
  • The door opens inwards.
  • The door weight is light.
  • The door is locked by a twist lock.
  • The dimensions of the accessible ensuite are 164cm x 242cm (5ft 5in x 7ft 11in).
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 179cm (5ft 10in).
  • There is not a dropdown rail on the transfer side.
  • There is not a flush on the transfer side.
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet, the wall mounted grab rails are on both sides.
  • The toilet seat is 44cm (1ft 5in) above floor level.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm in height.
  • There is a sink.
  • The sink cannot be reached from seated on the toilet.
  • The height of the sink is 85cm (2ft 9in).
  • The tap type is lever.
  • There is a mixer tap for the sink.
  • There is not a functional emergency alarm available in the ensuite.
  • It is out of reach(higher than 10cm (4") from floor).
  • Disposal facilities are available.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
• Bath and Shower View
  • There is a bath.
  • The height of the side of the bath from floor level is 54cm (1ft 9in).
  • The tap type is lever.
  • There is a mixer tap.
  • There is a shower over the bath.
  • The shower head height is fixed.
  • The shower head height is 175cm (5ft 9in).
  • The shower control type is twist/turn.
  • There are handrails available.
• Wheel In Shower View
  • There is not a wheel in shower.
• Signage, colour contrast and lighting in accessible rooms View
  • There is no additional signage on or near the hotel door.
  • The visual contrast between the external hotel room door and wall is high.
  • The visual contrast between the walls and floor is high.
  • The visual contrast between the internal hotel room door and wall is high.
  • Lighting levels are medium.
• Colour contrast and lighting in accessible ensuite View
  • The visual contrast between the internal ensuite door and wall is low.
  • The visual contrast between the walls and floor in the ensuite is low.
  • The visual contrast between the dropdown rails and wall is low.
  • The visual contrast between the grab rails and wall is low.
  • Lighting levels are medium.
• Auxiliary Aids - General View
  • Some rooms have auxiliary aids for people with sensory impairments.
  • The available auxiliary aid(s) is(are) flashing alarm(s), vibrating pillow(s) and Teletext/subtitles.
  • Flashing fire alarms are in rooms.
  • Vibrating fire alarms are In rooms.
  • The venue does not provide other auxiliary aids for people with mobility impairments.
  • The number of accessible rooms with baths is 1.
  • The number of accessible rooms with wheel in showers is 1.
• Standard Rooms on Other Floors View
  • There are standard rooms on other floors.
  • The other floors can be accessed by lift.
• Comments View
  • The accessible rooms are located on the first and second floors.
  • The accessible room 217 located on the second floor has a walk in shower.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is 20m (21yd 2ft) from the main entrance.
  • The accessible toilet is located to the right as you enter.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 83cm (2ft 9in).
  • The door weight is heavy.
  • The dimensions of the accessible toilet are 165cm x 194cm (5ft 5in x 6ft 4in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 127cm (4ft 2in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency alarm is fully functional.
  • Disposal facilities are not available in the cubicle.
  • There is not a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are mirrors.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 42cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 124cm (4ft 1in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a high visual contrast between the internal door and wall.
  • The contrast between the grab rails and wall is fair.
  • There is a fair colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is good.
  • The lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 84cm (2ft 9in).

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilets are located to the left as you enter between the reception and the health club.
  • The female and male toilets are 15m (16yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels are medium.
• Comments View
  • There are additional standard toilets opposite the accessible toilet to the right as you enter though the main entrance.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• An assistance dog toilet area can be provided onsite.
• The assistance dog toilet area is located on the grass area in car park.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.