Access Guide
Location
- The venue is situated outside the centre of the town or city.
- This venue is situated in Castle Bromwich.
- The venue is situated on a road which has a steep gradient.
- The nearest mainline station is Marston Green.
Opening Times
- Monday 08:00 - 18:30.
- Tuesday 08:00 - 18:30.
- Wednesday 08:00 - 18:30.
- Thursday 08:00 - 18:30.
- Friday 08:00 - 18:30.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
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Venue Car Park
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- There are 1 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 246cm x 465cm (8ft 1in x 15ft 3in).
- The nearest designated bay is 6m (19ft 8in) from the main accessible entrance.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
Parking
- The venue does have its own car park.
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Venue Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- The patron does not have to cross a road.
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Comments
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- The car park is 6m from the venue's entrance.
- The convenient dropoff point is located at the bottom of the ramp
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Outside Access (Green Lane)
- There is not level access into the venue.
- The main doors open towards you (pull).
- The doors are double width.
- The doors are heavy.
- The door opening is 149cm (4ft 11in) wide.
Level Change (Green Lane)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading from the car park to the entrance.
- The ramp or slope is permanent.
- The width of the ramp or slope is 300cm (9ft 10in).
Reception
- The reception desk is 3m (9ft 10in) from the front entrance.
- The reception desk is medium height.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are bright.
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Comments
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- There is a single heavy door which is 93 cm wide leading to the waiting area from reception.
Accessible Toilet
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is approximately 13m (14yd 8in) from the accessible entrance.
- This accessible toilet is located to the rear of the waiting room.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The dimensions of the accessible toilet are 145cm x 182cm (4ft 9in x 5ft 12in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- The tap type is lever.
- The emergency pull cord alarm is not fully functional.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 40cm (1ft 4in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 149cm (4ft 11in).
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
- The lighting levels are bright.
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Comments
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- Wall mounted and drop down rails are available.
- The accessible toilet is also used as a standard unisex toilet.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
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Comments
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- The photo shows the single door leading from reception to the waiting room.