You are on Introduction. Skip to the next section.

Introduction

• Related link The Core.
• Https://www.accessable.co.uk/venues/core

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• Comments View
  • The venue is located within the Core.

You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Solihull.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Parking. Skip to the next section.

Parking

• For parking details please see the separate guide for Touchwood Shopping Centre.

You are on Outside Access (Theatre Square Entrance). Skip to the next section.

Outside Access (Theatre Square Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) automatically (towards you).
• The door(s) is / are double.
• The width of the door opening is 141cm (4ft 7in).

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• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The door(s) is / are double.
  • The width of the door opening is 150cm (4ft 11in).
  • There are security barriers between the first and second set of doors. The width between the security barriers is 117cm.

You are on Level Change (Theatre Square Entrance). Skip to the next section.

Level Change (Theatre Square Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located in front of the entrance.
• The ramp/slope gradient is steep.

You are on Entrance (Main Entrance). Skip to the next section.

Entrance (Main Entrance)

• This information is for the entrance located within the foyer of The Core.

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• Entrance View
  • There is step-free access at this entrance.
  • The main door(s) open(s) by sliding.
  • The door(s) is/are single width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 108cm.

You are on Reception. Skip to the next section.

Reception

• The desk/counter is 1m (3ft 3in) from the entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use the system.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are medium.

You are on Computer Area. Skip to the next section.

Computer Area

• There are computers available for use within the centre.
• The computer desks are 72cm high.
• There are chairs without armrests available.
• Staff are on hand to help with the computers.

You are on Meeting Room. Skip to the next section.

Meeting Room

• There is a meeting room available to register births, deaths and marriages.
• There is level access to the room.
• The door to the room is single, heavy, open away from you and are 89cm wide.
• There are chairs with armrests available.
• There is space for a wheelchair user to manoeuvre in the rooms.

You are on Payment Machines. Skip to the next section.

Payment Machines

• The payment counter is no longer used.
  
• There are two payment machines for payment by card.
  
• The payment machines are 10m from the main entrance to the building.
  
• The height to the centre of the touch screen is 125cm.

You are on Changing Places. Skip to the next section.

Changing Places

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• Location and access View
  • The facility is located to the left of the venue.
  • The facility is approximately 15m (16yd 1ft) from the Theatre Square entrance.
  • There is level access into the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is a radar key.
  • The key can be obtained from a security member of staff.
  • The door opens outwards.
  • The width of the door is 103cm (3ft 5in).
  • The dimensions of the facility are 470cm x 300cm (15ft 5in x 9ft 10in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is wall mounted.
  • The length of the facility changing bench is 189cm (6ft 2in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 255cm (8ft 4in).
  • The transfer space on the right as you face the toilet is 90cm (2ft 11in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.

You are on Toilet with Adaptations (Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Right Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 35m (38yd 10in) from the main entrance.
  • This accessible toilet is located in the corridor to the right of the theatre box office.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the cafe.
  • The door opens outwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 87cm (2ft 10in).
  • The door is easy to open.
  • The dimensions of the accessible toilet are 147cm x 204cm (4ft 10in x 6ft 8in).
  • There is not sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 85cm (2ft 9in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is twist/turn.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary disposal units.
  • There is not a/are not coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 112cm (3ft 8in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • There is a high colour contrast between the external door and wall.
  • There is a high visual contrast between the internal door and wall.
  • There is a high colour contrast between the wall-mounted grab rail(s) and wall.
  • There is a high colour contrast between the dropdown rail(s) and wall.
  • There is a high colour contrast between the walls and floor.
  • The lighting levels are good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female and Male Toilet(s) View
  • The female and male toilet facilities that were surveyed are located in the corridor to the right of the theatre box office.
  • The female and male toilets are approximately 33m (36yd 3in) from the Theatre Square entrance.
  • Inside the venue, there is level access to the female and male toilets.
  • Lighting levels in the female and male toilets are moderate to good.

You are on Baby Change Facility. Skip to the next section.

Baby Change Facility

• Baby change facilities are located within the venue.
• Baby change facilities are located in a seperate room to the left of the standard toilets.
• The height of the baby change table once extended is 87cm (2ft 10in).
• Inside the venue, there is level access to the baby change facility.
• There is a changing bench, a sink, seating and disposal facilities.
• At the time of survey, it was not possible to photograph the facility.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service can be requested.
• Home visits / services are not available.