Access Guide
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Olton.
Opening Times
- Monday 08:30 - 18:30.
- Tuesday 08:30 - 18:30.
- Wednesday 08:30 - 18:30.
- Thursday 08:30 - 18:30.
- Friday 08:30 - 18:30.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park is located to the rear of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 1 Blue Badge parking bay(s) within the car park.
- The nearest Blue Badge bay is 5m (5yd 1ft) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are loose chippings.
- The car park surface is concrete.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Comments
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- The blue badge bay is not marked however there is a sign indicating where a blue badge holder can park.
Outside Access
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Entrance
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- This information is for the entrance located to the rear of the building.
- There is stepped access at this entrance.
- There is a bell/buzzer.
- The height of the bell/buzzer is 136cm (4ft 6in).
- There is an intercom.
- The height of the intercom is 136cm (4ft 6in).
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The width of the door opening is 75cm.
- There is a second set of doors.
- The door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 83cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
Reception
- The desk/counter is 8m (8yd 2ft) from the entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are good.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are not trained to use the system.
- The hearing assistance system was tested by an AccessAble surveyor.
- The hearing assistance system was tested on 01/02/2022.
- The hearing assistance system was not fully functional at the time of testing.
Inside Access
- There is not level access to the service(s).
- This venue does play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Level Change (Inside Access)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located straight ahead as you enter via the main entrance.
- The ramp/slope gradient is steep.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The width of the ramp/slope is 132cm (4ft 4in).
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Comments
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- There are two consultation rooms on the ground floor.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep (18cm+).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are good.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are the doctors' consultation rooms.
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Comments
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- The photo shows the steps leading to the first floor.
Toilet with Adaptations
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 8m (8yd 2ft) from the accessible entrance.
- This accessible toilet is located to the left of reception.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 83cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 194cm x 287cm (6ft 4in x 9ft 5in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 190cm (6ft 3in).
- There is a dropdown rail, however it is not on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is not fully functional.
- The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
- Disposal facilities are not available in the cubicle.
- There is a/are sanitary disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is not a mirror.
- The height of the toilet seat above floor level is 45cm (1ft 6in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The height of the towel dispenser is 137cm (4ft 6in).
- There is a toilet roll holder.
- The toilet roll holder cannot be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 75cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- There is a medium visual contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- There is a fair colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 90cm (2ft 11in).
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Comments
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- The accessible toilet is also used as a standard unisex toilet.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female Toilet(s)
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- Inside the venue, there is not level access to the female toilet(s).
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Access to Standard Shared Toilet(s)
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- The shared toilets that were surveyed are located on the first floor.
- The shared toilet(s) is/are approximately 6m (6yd 1ft) from the stairs.
- Inside the venue, there is level access to the shared toilet(s).
- Lighting levels in the shared toilets are good.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.
- This service can be requested.
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Comments
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- The photo shows the ramp between the two entrance doors.
