Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Solihull.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Solihull.
Opening Hours
Parking
- The venue does not have its own car park.
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On Street Blue Badge Parking
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- On street marked Blue Badge bays are available.
- On street Blue Badge parking is located within Touchwood Shopping Centre car park.
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Comments
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- The convenient dropoff point is located on Poplar Road.
Outside Access (Poplar Arcade)
- There is level access into the venue.
- The main doors open away from you (push).
- The doors are double width.
- The doors are heavy.
- The door opening is 110cm (3ft 7in) wide.
Inside Access
- There is level access to the service.
- Lighting levels are bright.
Eating and Drinking
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- Some tables are permanently fixed.
- No chairs are permanently fixed.
- The distance between the floor and the lowest table is 71cm (2ft 4in).
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is light meals.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are deep.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting level is bright.
Lift
- There is a lift for public use.
- The lift is located at the rear of the bar.
- The lift is a platform lift.
- The floors which are accessible by this lift are G-1.
- The lift is 10m (32ft 10in) from accessible entrance.
- Staff do not need to be notified for use of the lift.
- The dimensions of the lift are 109cm x 140cm (3ft 7in x 4ft 7in).
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The lift controls do not have Braille markings.
- The lift controls do not have tactile markings.
- The lighting level in the lift is bright.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- This accessible toilet is 15m (16yd 1ft) from the accessible entrance.
- This accessible toilet is located on the first floor.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens inwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 154cm x 280cm (5ft 1in x 9ft 2in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 76cm (2ft 6in).
- The tap type is lever.
- The emergency alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are mirrors.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin is placed higher than 74cm (2ft 5in).
- The height of the wash basin is 77cm (2ft 6in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is fair.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilets.
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Comments
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- Wall mounted and drop down rails are available.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilets are available.
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Access to Standard Female Toilet(s)
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- The female toilets are located on the first floor.
- The female toilets are 14m (15yd 11in) from the accessible entrance.
- Inside the venue, there is level access to the female toilet.
- Lighting levels are bright.
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Access to Standard Male Toilet(s)
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- The male toilets are located on the first floor.
- The male toilets are 14m (15yd 11in) from the accessible entrance.
- Inside the venue, there is level access to the male toilet.
- Lighting levels are bright.
Additional Info
- Staff do receive disability awareness / equality training.
- A bowl of water can be provided for an assistance dog.
- A member of staff trained in BSL skills is not normally on duty.