You are on Location. Skip to the next section.

Location

• There is not a bus stop within 150m (164yds) of the venue.
• There is not a tram stop within 150m (164yds) of the venue.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Opening Times (Ticket Office). Skip to the next section.

Opening Times (Ticket Office)

• Monday 07:00 - 13:00.
• Tuesday 07:00 - 13:00.
• Wednesday 07:00 - 13:00.
• Thursday 07:00 - 13:00.
• Friday 07:00 - 13:00.
• Friday 15:00 - 21:00.
• Saturday 08:00 - 16:00.
• Sunday 10:00 - 13:00.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.

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• Venue Car Park View
  • Parking is free for all users.
  • The car park is located opposite the venue.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot be booked in advance.
  • There is/are 5 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 400cm x 500cm (13ft 1in x 16ft 5in).
  • The nearest Blue Badge bay is 68m (74yd 1ft) from the footbridge entrance to approach platform 1.
  • The furthest Blue Badge bay is 86m (94yd 2in) from the footbridge entrance to approach platform 1.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is / are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does have a height restriction barrier.
  • The maximum height is 210cm (6ft 11in).
• Drop-off Point View
  • There is not a designated drop off point.

You are on Outside Access (Car Park Entrance). Skip to the next section.

Outside Access (Car Park Entrance)

• This information is for the entrance located in the car park.
• There is not level access into the venue.
• There are no doors at this entrance.
• The width of the door opening is 220cm (7ft 3in).

You are on Level Change (Car Park Entrance). Skip to the next section.

Level Change (Car Park Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located immediately beyond the entrance.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the left going up.

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• Comments View
  • The car park entrance gives access to the platform 1 and 2 entrances.

You are on Outside Access (Station Road Platform 1 Entrance). Skip to the next section.

Outside Access (Station Road Platform 1 Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• There are no doors at this entrance.
• The width of the door opening is 200cm (6ft 7in).

You are on Level Change (Station Road Platform 1 Entrance). Skip to the next section.

Level Change (Station Road Platform 1 Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located on the path leading to the entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on the right going up.

You are on Outside Access (Station Road Platform 2 Entrance). Skip to the next section.

Outside Access (Station Road Platform 2 Entrance)

• This information is for the entrance located on Station Road.
• There is not level access into the venue.
• There are no doors at this entrance.

You are on Level Change (Station Road Platform 2 Entrance). Skip to the next section.

Level Change (Station Road Platform 2 Entrance)

• There is a ramp/slope to access this area/service.
• The ramp or slope is located immediately beyond the entrance.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• The ramp does have handrails.
• The handrails are on both sides.

You are on Platform 2 Route. Skip to the next section.

Platform 2 Route

• The route from the car park for a wheelchair user to access platform 2 is quite difficult. The wheelchair user is required to access the car park entrance to the front of the platform 1 entrance. Decend the ramp at platform 1 to road level, then go under the railway bridge to the entrance of platform 2. This route is approximatley 250m from the car parks nearest Blue Badge space.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The desk/counter is 33m (36yd 3in) from the platform 1 entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter does not have a low (76cm or lower) section.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.

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• Comments View
  • There is a ticket machine available on platform 1.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• There is a ticket office.
• The ticket office is located to the left of the entrance to platform 1.
• The ticket office is 3m (3yd 10in) from the platform 1 entrance.
• The train companies operating from within this station are Network West Midlands.
• The train companies that operate within this station include:.
• Please click here for access information for Network West Midlands.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.
• The platform(s) accessed by ramp / slope is / are 1 and 2.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Wider ticket barriers are not available to access platforms.
  • Platforms which have tactile markings at the platform edge are 1 and 2.
  • Accessible toilets are not located on the platform(s).
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.
• Comments View
  • There are 2 undercover waiting areas to either side of each platform. There is an emergency call point on each platform.

You are on Level Change (Footbridge). Skip to the next section.

Level Change (Footbridge)

• There is a/are step(s) to access this area/service.
• The step(s) is/are located between plaforms 1 and 2.
• There is/are 15+ step(s) to the area/service.
• There is tactile paving at the top and bottom of the steps.
• The step(s) is/are clearly marked.
• The step(s) is/are medium height (11cm - 17cm).
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There are not accessible toilet facilities within this venue.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents are not available in Braille.
• Documents are not available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.