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Costa Coffee

Birmingham International Airport, Terminal 2 Departure Lounge, Birmingham, West Midlands, B26 3QJ

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Access Guide

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Opening Times

  • Monday 04:00 - 20:00.
  • Tuesday 04:00 - 20:00.
  • Wednesday 04:00 - 20:00.
  • Thursday 04:00 - 20:00.
  • Friday 04:00 - 20:00.
  • Saturday 04:00 - 18:00.
  • Sunday 04:00 - 20:00.

Location

  • The venue is situated outside the centre of the town or city.
  • This venue is situated in Chelmsley Wood.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Birmingham International.

Outside Access (the main concourse)

  • There is level access into the venue.
  • The main doors open (no doors).
  • The door opening is 400cm (13ft 1in) wide.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The hearing system is available only on request.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • Lighting levels are bright.

Eating and Drinking

  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • Some chairs are permanently fixed.
  • The distance between the floor and the lowest table is 73cm (2ft 5in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are hand held and wall.
  • Menus are available in Braille.
  • Menus are available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is light snacks.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Plastic cups are available.
  • Plastic cutlery is available.
  • Drinking straws are available on request.