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House Of Fraser (Beatties)

700 Warwick Road, Solihull, West Midlands, B91 3DU

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Solihull.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Solihull.

Opening Times

  • Monday 09:00 - 17:30.
  • Tuesday 09:00 - 17:30.
  • Wednesday 09:00 - 17:30.
  • Thursday 09:00 - 19:00.
  • Friday 09:00 - 17:30.
  • Saturday 09:00 - 18:00.
  • Sunday 11:00 - 17:00.

Parking

  • The venue does not have its own car park.

Outside Access (Mill Lane)

  • There is level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 83cm (2ft 9in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 225cm (7ft 5in) wide.

Outside Access (Drury Lane)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are single width.
  • The door opening is 93cm (3ft 1in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 93cm (3ft 1in) wide.

Level Change (Drury Lane)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is easy.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 200cm (6ft 7in).

Outside Access (Mell Square Car Park)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The doors are heavy.
  • The door opening is 175cm (5ft 9in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are double width.
    • The door opening is 150cm (4ft 11in) wide.

Level Change (Mell Square Car Park)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 285cm (9ft 4in).

Inside Access

  • There is level access to the service(s).
  • This venue does play background music.
  • Music is played throughout.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are bright.

Restaurant Bar Internal (Massarella)

  • Once inside, there is level access to the service.
  • Full table service is not available.
  • Food or drinks are ordered from the counter.
  • Food or drinks cannot be brought to the table.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • The distance between the floor and the lowest table is 71cm (2ft 4in).
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are deep.
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting level is bright.

Lift

  • There is a lift for public use.
  • The lift is located on the right hand side from Mell Square entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 21m (23yd) from accessible entrance.
  • Staff do need to be notified for use of the lift.
  • The dimensions of the lift are 140cm x 155cm (4ft 7in x 5ft 1in).
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do not have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Lift

  • There is a lift for public use.
  • The lift is located on the left hand side from Drury Lane entrance.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is 28m (31yd) from accessible entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 168cm x 215cm (5ft 6in x 7ft 1in).
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The lift controls do have Braille markings.
  • The lift controls do have tactile markings.
  • The lighting level in the lift is bright.

Accessible Toilet (First Floor)

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • The accessible toilet is 32m (34yd 2ft) from the accessible entrance.
    • The accessible toilet is located adjacent to the lift from Drury Lane entrance.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 310cm x 300cm (10ft 2in x 9ft 10in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 200cm (6ft 7in).
    • There is not a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is a coat hook.
    • The coat hook is not within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are mirrors.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 46cm (1ft 6in).
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 120cm (3ft 11in) high.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • The lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There are baby changing facilities in the adapted toilet.

Standard Toilet(s) (First Floor)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • A member of staff trained in BSL skills is not normally on duty.
  • Home visits / services are available.