Access Guide
Location
- The venue is situated within the centre of the town or city.
- This venue is situated in Solihull.
- The venue is not situated on a road which has a steep gradient.
- The nearest mainline station is Solihull.
Opening Times
- Monday 09:00 - 17:00.
- Tuesday 09:00 - 17:00.
- Wednesday 10:00 - 17:00.
- Thursday 09:00 - 17:00.
- Friday 09:00 - 17:00.
- Saturday Closed.
- Sunday Closed.
Parking
- The venue does have its own car park.
- There are 1 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 480cm x 370cm (15ft 9in x 12ft 2in).
- The nearest designated bay is 70m (77yd) from the main accessible entrance.
- The car park surface is tarmac.
- The car park does not have a height restriction barrier.
Parking
- The venue does have its own car park.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- The patron does not have to cross a road.
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Comments
View
- The car park is 25m from the venue's entrance.
- The convenient dropoff point is located adjacent to the venue
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Outside Access (New Road)
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 155cm (5ft 1in) wide.
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Second set of doors
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- There is a second set of doors.
- The doors open automatically.
- The doors are single width.
- The door opening is 80cm (2ft 7in) wide.
Level Change (New Road)
- There is a ramp or slope to access this service.
- The ramp or slope is located leading to the entrance, bypassing the steps.
- The ramp or slope is moderate.
- The ramp or slope is permanent.
- The width of the ramp or slope is 150cm (4ft 11in).
- There are steps to access this area / service.
- There is / are 3 step(s) to the area / service.
- Lighting levels at the steps are bright.
- The steps are clearly marked.
- The steps are deep.
- The steps do not have handrails.
Reception
- The reception desk is 3m (9ft 10in) from the front entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- Lighting levels are bright.
- There is not a hearing assistance system.
Inside Access
- There is level access to the service.
- There is a hearing assistance system.
- The system is a fixed loop.
- Staff are trained to use the system.
- This venue does play background music.
- Lighting levels are bright.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
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Location and Access
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- The toilet is for the sole use of disabled people.
- The accessible toilet is 11m (12yd) from the accessible entrance.
- The accessible toilet is located off the office floor.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from a member of staff.
- The door opens outwards.
- The door is locked by a locking handle.
- The dimensions of the accessible toilet are 210cm x 152cm (6ft 11in x 4ft 12in).
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 75cm (2ft 6in).
- The tap type is lever.
- There is not a functional emergency alarm available.
- Disposal facilities are not available in the cubicle.
- There is not a coat hook.
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Position of Fixtures
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- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 135cm (4ft 5in) high.
- There is a toilet roll holder.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the walls and floor is good.
- Lighting levels are bright.
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Comments
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- Wall mounted and drop down rails are available.
- There are baby changing facilities in the adapted toilet.
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Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not generally on duty.
- This service can be requested.
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Comments
View
- The photo shows the ramp leading to the entrance which bypasses the steps.