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Solihull Jobcentre Plus

Park House, 74 New Road, Solihull, West Midlands, B91 3DR

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Access Guide

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Location

  • The venue is situated within the centre of the town or city.
  • This venue is situated in Solihull.
  • The venue is not situated on a road which has a steep gradient.
  • The nearest mainline station is Solihull.

COVID-19 Information

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 10:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday Closed.
  • Sunday Closed.

Parking

  • The venue does have its own car park.
  • There are 1 designated parking bay(s) within the car park.
  • The dimensions of the designated parking bay(s) are 480cm x 370cm (15ft 9in x 12ft 2in).
  • The nearest designated bay is 70m (77yd) from the main accessible entrance.
  • The car park surface is tarmac.
  • The car park does not have a height restriction barrier.

Parking

  • The venue does have its own car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • The patron does not have to cross a road.
  • Comments View
    • The car park is 25m from the venue's entrance.
    • The convenient dropoff point is located adjacent to the venue
    • .

Outside Access (New Road)

  • There is not level access into the venue.
  • The main doors open automatically.
  • The doors are double width.
  • The door opening is 155cm (5ft 1in) wide.
  • Second set of doors View
    • There is a second set of doors.
    • The doors open automatically.
    • The doors are single width.
    • The door opening is 80cm (2ft 7in) wide.

Level Change (New Road)

  • There is a ramp or slope to access this service.
  • The ramp or slope is located leading to the entrance, bypassing the steps.
  • The ramp or slope is moderate.
  • The ramp or slope is permanent.
  • The width of the ramp or slope is 150cm (4ft 11in).
  • There are steps to access this area / service.
  • There is / are 3 step(s) to the area / service.
  • Lighting levels at the steps are bright.
  • The steps are clearly marked.
  • The steps are deep.
  • The steps do not have handrails.

Reception

  • The reception desk is 3m (9ft 10in) from the front entrance.
  • There is level access to reception from the entrance.
  • The reception desk is medium height.
  • Lighting levels are bright.
  • There is not a hearing assistance system.

Inside Access

  • There is level access to the service.
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • This venue does play background music.
  • Lighting levels are bright.

Accessible Toilet

  • There are accessible toilets within this venue designated for public use.
  • Location and Access View
    • The toilet is for the sole use of disabled people.
    • The accessible toilet is 11m (12yd) from the accessible entrance.
    • The accessible toilet is located off the office floor.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is required for the accessible toilet.
    • The key is not a radar key.
    • The key can be obtained from a member of staff.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The dimensions of the accessible toilet are 210cm x 152cm (6ft 11in x 4ft 12in).
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 75cm (2ft 6in).
    • The tap type is lever.
    • There is not a functional emergency alarm available.
    • Disposal facilities are not available in the cubicle.
    • There is not a coat hook.
  • Position of Fixtures View
    • Wall mounted rails are available.
    • As you face the toilet the wall mounted grab rails are on both sides.
    • There are not mirrors in the accessible toilet.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The towel dispenser is 135cm (4ft 5in) high.
    • There is a toilet roll holder.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a sink.
    • The sink is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the walls and floor is good.
    • Lighting levels are bright.
  • Comments View
    • Wall mounted and drop down rails are available.
    • There are baby changing facilities in the adapted toilet.
    • .

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.
  • Comments View
    • The photo shows the ramp leading to the entrance which bypasses the steps.