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Ayr Registration Office

5-9 High Street, Ayr, South Ayrshire, KA7 1LU

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Access Guide

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Opening Times

  • Monday 08:45 - 12:30.
  • Monday 13:30 - 16:45.
  • Tuesday 08:45 - 12:30.
  • Tuesday 13:30 - 16:45.
  • Wednesday 10:00 - 12:30.
  • Wednesday 13:30 - 16:45.
  • Thursday 08:45 - 12:30.
  • Thursday 13:30 - 16:45.
  • Friday 08:45 - 12:30.
  • Friday 13:30 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Location

  • The venue is situated within the centre of the town.
  • This venue is situated in Ayr.
  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Ayr.

Parking

  • The venue does not have its own car park.
  • Public Car Parks View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is South Harbour Street.
    • The car park is located off South Harbour Street.
  • Blue Badge On Street Parking View
    • On street marked Blue Badge bays are available.
    • The dimensions of the marked Blue Badge bays are 340cm x 490cm (11ft 2in x 16ft 1in).
    • On street Blue Badge parking is located off the High Street.
  • Standard On Street Parking View
    • Clearly signed and / or standard marked parking bays are available.
    • Standard marked parking bays are located off Sandgate.
  • Drop off Point View
    • There is not a designated drop off point.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) automatically (towards you).
  • Second set of doors View
    • The automatic doors are push pad activated.
    • The door(s) is / are double.
    • The width of the door opening is 135cm (4ft 5in).
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is / are single.
    • The width of the door opening is 100cm (3ft 3in).

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope gradient is slight.

Reception

  • The desk/counter is 7m (7yd 1ft) from the main entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are medium.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • Staff are trained to use the system.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are trained to use the system.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are medium.
  • Comments View
    • The sound enhancement system is located within the meeting rooms.

Level Change (Meeting Rooms)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in the doorway to the meeting rooms.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The width of the ramp/slope is 80cm (2ft 7in).

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1, 2 and 3.
    • There are 15+ steps between floors.
    • The steps are not clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are medium.
  • Comments View
    • There are further stairs to this area within the Town Hall.

Lift

  • There is a lift for public use.
  • The lift is located to the right as you enter.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1, 2 and 3.
  • The lift is approximately 8m (8yd 2ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 100cm x 130cm (3ft 3in x 4ft 3in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.

Accessible Toilet (First Floor - Main Lift)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 2m (2yd 7in) from the lift.
    • This accessible toilet is located on the first floor, to the right from the lift.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 150cm x 260cm (4ft 11in x 8ft 6in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 68cm (2ft 3in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is not a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are general domestic waste and waste paper pedal bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 50cm (1ft 8in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is fair.
    • The contrast between the internal door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are medium.
  • Comments View
    • This toilet is approx. 37m to the left from the Registry Office lift near the marriage rooms if using the services there.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the upper first floor.
    • The female toilet(s) is/are approximately 7m (7yd 1ft) from the first floor platform lift.
    • Inside the venue, there is level access to the female toilet(s).
    • This is by lift.
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the upper first floor.
    • The male toilet(s) is/are approximately 11m (12yd 1in) from the first floor platform lift.
    • Inside the venue, there is not level access to the male toilet(s).
    • Lighting levels are medium.
  • Comments View
    • There are further standard toilets in the backstage changing rooms.

Level Change (Male Standard Toilet)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the toilet entrance.
  • There is/are 6 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).

Level Change (First Floor)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the auditorium.
  • The ramp/slope is portable.
  • There is a level landing at the top of the ramp/slope.
  • Please contact a member of staff for use of the portable ramp.
  • The ramp does have handrails.
  • The handrails are on the right going up.
  • The width of the ramp/slope is 99cm (3ft 3in).
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located leading to the auditorium.
  • There is/are 4 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does bypass the step(s).
  • There is a lift to access this area/service.
  • The lift does bypass the step(s).
  • The lift does bypass the ramp/slope.
  • Comments View
    • There are 3 clearly marked deep steps from the smaller hall which can be used to access the same level.

Lift (First Floor Platform Lift)

  • There is a lift for public use.
  • The lift is located in the first floor corridor.
  • The lift is a platform lift.
  • The platform lift accesses a small level change.
  • The lift is approximately 9m (9yd 2ft) from the lift.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 85cm (2ft 9in).
  • The dimensions of the lift are 85cm x 130cm (2ft 9in x 4ft 3in).
  • There are separate entry and exit doors in the lift.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting level in the lift is medium.

Additional Info

  • Staff do not receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is not generally on duty.
  • This service can be requested.