Access Guide
Introduction
- Services / facilities within the building include swimming pool.
- Services / facilities within the grounds include holiday park, bars, restaurants, owner's club leisure facilities and restaurant.
- Related link Craig Tara Holiday Park.
- Https://www.accessable.co.uk/south-ayrshire-council/access-guides/craig-tara-holiday-park
- Related link Craig Tara Owner's Club.
- Https://www.accessable.co.uk/south-ayrshire-council/access-guides/craig-tara-owners-club
COVID-19 Information
Opening Times
- The venue has seasonal opening times and please contact the venue for details of opening times.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Ayr.
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Ayr.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- Parking is free for Blue Badge holders.
- The car park is located at the front of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 250cm x 550cm (8ft 2in x 18ft 1in).
- The nearest Blue Badge bay is 65m (71yd 3in) from the main entrance.
- The furthest Blue Badge bay is 45m (49yd 8in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb between the car park and the venue.
- The dropped kerb does have tactile paving.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
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Drop-off Point
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- There is not a designated drop off point.
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Comments
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- The designated bays are around 250m from the swimming pool and owners club, where drop-offs can be made.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is not level access into the venue.
- The main door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 153cm (5ft).
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Second set of doors
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- There is a small raised threshold in the doorway.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is / are double.
- The width of the door opening is 153cm (5ft).
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Comments
View
- There are heavy manual double doors to the right.
Level Change (Main and Millie's Cookie Entrances)
- There is a ramp/slope to access this area/service.
- The ramp or slope is located to the left as you face the entrance.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the left as you face the entrance.
- There is/are 4 step(s) to the area/service.
- There is tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Outside Access (Millie's Cookies Entrance)
- This information is for the entrance located at the front of the building, to the right of the main entrance.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 93cm (3ft 1in).
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Comments
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- The main entrance automatic doors also provide access to this area.
Reception
- The desk/counter is 7m (7yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter does not have a low (76cm or lower) section.
- The lighting levels are bright.
Inside Access
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are bright.
Lift (Spectator Area and Millies Cookies)
- There is a lift for public use.
- The lift is located to the right as you enter.
- The lift is a platform lift.
- The floors which are accessible by this lift are G, LG.
- The platform lift accesses a small level change.
- The lift is approximately 5m (5yd 1ft) from the main entrance.
- Staff do not need to be notified for use of the lift.
- The clear door width is 97cm (3ft 2in).
- The dimensions of the lift are 90cm x 145cm (2ft 11in x 4ft 9in).
- There are separate entry and exit doors in the lift.
- There is not a mirror to aid reversing out of the lift.
- The lift does not have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is bright.
Level Change (Spectator Area and Millies Cookies)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right as you enter.
- There is/are 3 step(s) to the area/service.
- The lighting levels at the step(s) are medium.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- There is a lift to access this area/service.
- The lift does bypass the step(s).
Eating and Drinking (Millie's Cookies)
- The following information is for the café.
- The café is located to the right as you enter.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- There is a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the lift.
- The standard height for tables is 68cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is not available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
View
- The seating area is shared with the swimming pool spectators.
- There is lift access to bypass 3 clearly marked, medium height steps with handrails on both sides to the seating.
Swimming Pool
- There is not level access from the changing area to the swimming pool.
- There is a ramped entrance into the water.
- There is not a wet side chair available.
- There is not a hoist for wheelchair users to access the water.
- There are steps into the swimming pool.
- There are 7 steps.
- The steps do have handrails.
- The handrails are in the centre.
- There is a ladder type entrance into the water.
- There is a handrail on both sides of the ladder.
Level Change (Swimming Pool)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading from the changing rooms to the pool.
- The ramp/slope is easy.
- The ramp/slope is permanent.
- The ramp does have handrails.
- The handrails are on the left going up.
- The width of the ramp/slope is 109cm (3ft 7in).
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading down near the ramped pool entrance.
- There is/are 2 step(s) to the area/service.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Level Change (Raised Pool Areas)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located leading up to raised areas, flumes and bridges.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are bright.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
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Comments
View
- There are deep steps onto and out from the flumes.
Other Floors (Viewing Platform)
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Steps
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- The floors which are accessible by stairs are G-1.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
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Other
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- The area(s)/service(s) on the floors which are not accessible is/are the swimming pool viewing bridge.
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Comments
View
- The viewing bridge has a moderate slope.
- The pool can also be viewed from the ground floor in a seated area beside reception.
Accessible Shower
- Accessible shower facilities are available.
- The accessible shower(s) surveyed is/are located within the changing village.
- The facilities available in the accessible shower(s) include; an adjustable shower head, handrails and a flip down seat.
- The height of the seat is 50cm (1ft 8in).
- Other facilities available include; drop down rails and a baby change table.
- There is level access to the services from the accessible shower facilities.
Accessible Toilet
- Accessible toilet facilities are available.
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Location and Access
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- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 29m (31yd 2ft) from the main entrance.
- This accessible toilet is located to the right as you enter the changing village.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 81cm (2ft 8in).
- The door is heavy.
- The dimensions of the accessible toilet are 210cm x 149cm (6ft 11in x 4ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 83cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are not available in the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is not a hand dryer.
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is fair.
- The contrast between the dropdown rail(s) and wall is fair.
- The contrast between the walls and floor is poor.
- The lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 94cm (3ft 1in).
Standard Changing Room
- There is a/are standard changing room(s) available.
- The standard changing room(s) is/are approximately 12m (13yd 4in) from the main entrance.
- The standard changing room(s) is/are approximately 8m (8yd 2ft) from the reception desk.
- The standard changing room(s) is/are approximately 25m (27yd 1ft) from the swimming pool.
- The standard changing room(s) surveyed is/are located to the left as you enter.
- There is level access to the standard changing room(s).
- Shower facilities are available within the changing room(s).
- There is level access to the shower facilities.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located within the changing village.
- The female and male toilets are approximately 24m (26yd 9in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within the changing village.
- The height of the baby change table once extended is 80cm (2ft 7in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located via a member of staff.
- A member of staff trained in BSL skills is not normally on duty.