You are on Introduction. Skip to the next section.

Introduction

• For assisted service please call 0800 912 2901.

You are on Location. Skip to the next section.

Location

• The venue is situated within the centre of the town.
• This venue is situated in Girvan.
• The venue is situated on a road which has a steep gradient.
• There is a bus stop within 150m (164yds) of the venue.

You are on COVID-19 Information. Skip to the next section.

COVID-19 Information

• The information in this section was taken in February 2021.
• For more information about the measures in place for Covid-19 please click here (new tab) .

You are on Outside Access (Ticket Office Entrance). Skip to the next section.

Outside Access (Ticket Office Entrance)

• This information is for the entrance located in the car park.
• There is not level access into the venue.
• The main doors open automatically.
• The doors are double width.
• The door opening is 103cm (3ft 5in) wide.

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• Comments View
  • This entrance gives direct access to platform 1.
  • This entrance is only open during ticket office opening hours.

You are on Level Change (Ticket Office Entrance). Skip to the next section.

Level Change (Ticket Office Entrance)

• There is a ramp or slope to access this service.
• The ramp or slope is located directly in front of the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.
• There is a level landing at the top of the ramp.
• The width of the ramp or slope is 105cm (3ft 5in).
• There are steps to access this area / service.
• The steps are located directly outside the entrance.
• There is / are 1 step(s) to the area / service.
• The steps are clearly marked.
• The steps are shallow.
• The steps do have handrails.
• The handrails are on both sides.

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• Comments View
  • The ramp overcomes the step.
  • The ramp does not have handrails.

You are on Parking. Skip to the next section.

Parking

• The venue does have its own car park.
• Parking is free for all users.
• The car park is at the front of the venue.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There are 2 designated parking bay(s) within the car park.
• The dimensions of the designated parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
• The nearest designated bay is 31m (34yd) from the main entrance.
• The furthest designated bay is 36m (39yd) from the main entrance.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is / are slopes/ramps.
• The car park surface is tarmac.
• There is a dropped kerb / non stepped access from the car park to the venue.
• The dropped kerb does not have tactile paving.
• The patron does not have to cross a road.
• The car park does not have a height restriction barrier.

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• On Street Parking and Drop-off Details. View
  • There is a designated drop off point.
  • The drop off point is located next to the Blue Badge bays.
  • There is a dropped kerb from the drop off point.
  • There is not tactile paving on the dropped kerb.

You are on Outside Access (Platform 1). Skip to the next section.

Outside Access (Platform 1)

• This information is for the entrance located in the car park.
• There is not level access into the venue.
• The main doors open (no doors).
• The door opening is 220cm (7ft 3in) wide.

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• Comments View
  • This entrance is open 24 hours.

You are on Level Change (Platform 1). Skip to the next section.

Level Change (Platform 1)

• There is a ramp or slope to access this service.
• The ramp or slope is located directly inside the entrance.
• The ramp or slope is easy.
• The ramp or slope is permanent.

You are on Reception (Ticket Office). Skip to the next section.

Reception (Ticket Office)

• The reception desk is 9m (29ft 6in) from the ticket office entrance.
• There is level access to reception from the entrance.
• The reception desk is medium height.
• The desk does not have a lowered section.
• Lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a fixed loop.
• Staff are trained to use system.

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• Opening Times View
  • Monday 06:35 - 13:40.
  • Tuesday 06:35 - 13:40.
  • Wednesday 06:35 - 13:40.
  • Thursday 06:35 - 13:40.
  • Friday 06:35 - 13:40.
  • Saturday 06:35 - 13:40.
  • Sunday 11:10 - 18:50.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service.
• Motorised scooters are allowed in public parts of the venue.
• Lighting levels are varied.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are Platforms-Subway.
  • There are 15+ steps between floors.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.

You are on Train Station. Skip to the next section.

Train Station

• There are generally 1 member(s) of staff on duty.
• The station is staffed.
• There is not an office to obtain help.
• The station is not staffed between 13:40-06:25.
• There is a ticket office.
• The ticket office is located on platform 1.
• The ticket office is 9m (29ft 6in) from the ticket office entrance.
• The train companies operating from within this station are Scotrail.
• There is not a taxi rank at the station.
• There are 2 platform(s) in the station.

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• Additional Station Information View
  • Announcements on platforms are audio and visual.
  • Accessible toilets are located on the platform(s).
  • Accessible toilets are located on platform(s) 1.
  • Accessible toilets are not located on the main station concourse.
  • There is not a wheelchair available to borrow.

You are on Train Station Platform. Skip to the next section.

Train Station Platform

• This information is for platform(s) 1-2.
• The platform(s) accessed by ramp / slope is / are 1.
• The platform(s) accessed by steps only is / are 2.
• Accessible toilets are 24m (26yd) from the platform 1 entrance.

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• Comments View
  • The photographs show platforms 1 and 2 respectively.

You are on Accessible Toilet. Skip to the next section.

Accessible Toilet

• There are accessible toilets within this venue designated for public use.

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• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • The accessible toilet is 11m (12yd) from the ticket office entrance.
  • The accessible toilet is located on platform 1.
  • There is level access to the accessible toilet.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from the ticket office.
  • The door opens inwards.
  • The door is locked by a locking handle.
  • The width of the accessible toilet door is 77cm (2ft 6in).
  • The door is light.
  • The dimensions of the accessible toilet are 188cm x 310cm (6ft 2in x 10ft 2in).
  • Floor manoeuvring space is clear in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 105cm (3ft 5in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is not a mixer tap.
  • There is not a functional emergency alarm available.
  • No emergency alarm fitted in the cubicle.
  • Disposal facilities are available in the cubicle.
  • There is a coat hook.
• Position of Fixtures View
  • Wall mounted rails are available.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There are not mirrors in the accessible toilet.
  • The height of the toilet seat above floor level is 44cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The towel dispenser is 115cm (3ft 9in) high.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a sink.
  • The sink can be reached from seated on the toilet.
  • The sink is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • The contrast between the internal door and wall is good.
  • The contrast between the grab rails and wall is poor.
  • The contrast between the drop down rails and wall is poor.
  • The contrast between the walls and floor is good.
  • Lighting levels are medium.
• Comments View
  • Baby change facilities are located within the venue.
  • The baby change facilities are located within the accessible toilet.
  • The height of the baby change table once extended is 98cm (3ft 2in).
  • Inside the venue, there is level access to the baby change facility.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Availability and Location of Standard Toilets View
  • Standard toilets are not available.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Documents can be requested in Braille.
• Documents can be requested in large print.
• A member of staff trained in BSL skills is not normally on duty.