Access Guide
Introduction
- For assisted service please call 0800 912 2901.
Location
- The venue is situated within the centre of the town.
- This venue is situated in Girvan.
- The venue is situated on a road which has a steep gradient.
- There is a bus stop within 150m (164yds) of the venue.
COVID-19 Information
- The information in this section was taken in February 2021.
- For more information about the measures in place for Covid-19 please click here (new tab) .
Outside Access (Ticket Office Entrance)
- This information is for the entrance located in the car park.
- There is not level access into the venue.
- The main doors open automatically.
- The doors are double width.
- The door opening is 103cm (3ft 5in) wide.
-
Comments
View
- This entrance gives direct access to platform 1.
- This entrance is only open during ticket office opening hours.
Level Change (Ticket Office Entrance)
- There is a ramp or slope to access this service.
- The ramp or slope is located directly in front of the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
- There is a level landing at the top of the ramp.
- The width of the ramp or slope is 105cm (3ft 5in).
- There are steps to access this area / service.
- The steps are located directly outside the entrance.
- There is / are 1 step(s) to the area / service.
- The steps are clearly marked.
- The steps are shallow.
- The steps do have handrails.
- The handrails are on both sides.
-
Comments
View
- The ramp overcomes the step.
- The ramp does not have handrails.
Parking
- The venue does have its own car park.
- Parking is free for all users.
- The car park is at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There are 2 designated parking bay(s) within the car park.
- The dimensions of the designated parking bay(s) are 370cm x 600cm (12ft 2in x 19ft 8in).
- The nearest designated bay is 31m (34yd) from the main entrance.
- The furthest designated bay is 36m (39yd) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is / are slopes/ramps.
- The car park surface is tarmac.
- There is a dropped kerb / non stepped access from the car park to the venue.
- The dropped kerb does not have tactile paving.
- The patron does not have to cross a road.
- The car park does not have a height restriction barrier.
-
On Street Parking and Drop-off Details.
View
- There is a designated drop off point.
- The drop off point is located next to the Blue Badge bays.
- There is a dropped kerb from the drop off point.
- There is not tactile paving on the dropped kerb.
Outside Access (Platform 1)
- This information is for the entrance located in the car park.
- There is not level access into the venue.
- The main doors open (no doors).
- The door opening is 220cm (7ft 3in) wide.
-
Comments
View
- This entrance is open 24 hours.
Level Change (Platform 1)
- There is a ramp or slope to access this service.
- The ramp or slope is located directly inside the entrance.
- The ramp or slope is easy.
- The ramp or slope is permanent.
Reception (Ticket Office)
- The reception desk is 9m (29ft 6in) from the ticket office entrance.
- There is level access to reception from the entrance.
- The reception desk is medium height.
- The desk does not have a lowered section.
- Lighting levels are bright.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use system.
-
Opening Times
View
- Monday 06:35 - 13:40.
- Tuesday 06:35 - 13:40.
- Wednesday 06:35 - 13:40.
- Thursday 06:35 - 13:40.
- Friday 06:35 - 13:40.
- Saturday 06:35 - 13:40.
- Sunday 11:10 - 18:50.
Inside Access
- There is level access to the service.
- Motorised scooters are allowed in public parts of the venue.
- Lighting levels are varied.
Other Floors
-
Steps
View
- The floors which are accessible by stairs are Platforms-Subway.
- There are 15+ steps between floors.
- The steps are not clearly marked.
- The steps are medium.
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
Train Station
- There are generally 1 member(s) of staff on duty.
- The station is staffed.
- There is not an office to obtain help.
- The station is not staffed between 13:40-06:25.
- There is a ticket office.
- The ticket office is located on platform 1.
- The ticket office is 9m (29ft 6in) from the ticket office entrance.
- The train companies operating from within this station are Scotrail.
- There is not a taxi rank at the station.
- There are 2 platform(s) in the station.
-
Additional Station Information
View
- Announcements on platforms are audio and visual.
- Accessible toilets are located on the platform(s).
- Accessible toilets are located on platform(s) 1.
- Accessible toilets are not located on the main station concourse.
- There is not a wheelchair available to borrow.
Train Station Platform
- This information is for platform(s) 1-2.
- The platform(s) accessed by ramp / slope is / are 1.
- The platform(s) accessed by steps only is / are 2.
- Accessible toilets are 24m (26yd) from the platform 1 entrance.
-
Comments
View
- The photographs show platforms 1 and 2 respectively.
Accessible Toilet
- There are accessible toilets within this venue designated for public use.
-
Location and Access
View
- The toilet is not for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- The accessible toilet is 11m (12yd) from the ticket office entrance.
- The accessible toilet is located on platform 1.
- There is level access to the accessible toilet.
-
Features and Dimensions
View
- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is a radar key.
- The key can be obtained from the ticket office.
- The door opens inwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 77cm (2ft 6in).
- The door is light.
- The dimensions of the accessible toilet are 188cm x 310cm (6ft 2in x 10ft 2in).
- Floor manoeuvring space is clear in the accessible toilet.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 105cm (3ft 5in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is not a mixer tap.
- There is not a functional emergency alarm available.
- No emergency alarm fitted in the cubicle.
- Disposal facilities are available in the cubicle.
- There is a coat hook.
-
Position of Fixtures
View
- Wall mounted rails are available.
- As you face the toilet the wall mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There are not mirrors in the accessible toilet.
- The height of the toilet seat above floor level is 44cm (1ft 5in).
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser cannot be reached from seated on the toilet.
- The towel dispenser is placed higher than 100cm (3ft 3in).
- The towel dispenser is 115cm (3ft 9in) high.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a sink.
- The sink can be reached from seated on the toilet.
- The sink is not placed higher than 74cm (2ft 5in).
-
Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- The contrast between the internal door and wall is good.
- The contrast between the grab rails and wall is poor.
- The contrast between the drop down rails and wall is poor.
- The contrast between the walls and floor is good.
- Lighting levels are medium.
-
Comments
View
- Baby change facilities are located within the venue.
- The baby change facilities are located within the accessible toilet.
- The height of the baby change table once extended is 98cm (3ft 2in).
- Inside the venue, there is level access to the baby change facility.
Standard Toilet(s)
-
Availability and Location of Standard Toilets
View
- Standard toilets are not available.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is not normally on duty.