Access Guide
Introduction
- Services / facilities within the building include the museum, café and gift shop.
- Services / facilities within the grounds include garden, play park and paths to Burns Monument and Gardens.
- Related link Burns Monument and Gardens.
- Https://www.accessable.co.uk/south-ayrshire-council/access-guides/burns-monument-and-garden
- Related link Burns Cottage.
- Https://www.accessable.co.uk/south-ayrshire-council/access-guides/burns-cottage
- Related link Rozelle Park.
- Https://www.accessable.co.uk/south-ayrshire-council/access-guides/rozelle-park
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Comments
View
- Burns Cottage is around 750m away and also offers its own car park.
Location
- The venue is situated outside the centre of the town.
- This venue is situated in Ayr.
- There is a bus stop within 150m (164yds) of the venue.
- The nearest mainline station is Ayr.
COVID-19 Information
Opening Hours
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located to the left of the building.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- There is/are 6 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 450cm x 490cm (14ft 9in x 16ft 1in).
- The nearest Blue Badge bay is 20m (21yd 2ft) from the main entrance.
- The furthest Blue Badge bay is 35m (38yd 10in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The car park surface is tarmac.
- There is not a road to cross between the car park and the entrance.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is not a designated drop off point.
Outside Access (Main Entrance)
- This information is for the entrance located at the front of the building.
- There is level access into the venue.
- The main door(s) open(s) automatically.
- The door(s) is / are single.
- The width of the door opening is 83cm (2ft 9in).
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Comments
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- There is also an automatic revolving door to the right of this entrance (shown in photograph 4).
Outside Access (Garden Entrance)
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Entrance
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- This information is for the entrance located to the rear of the building in the café.
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The main automatic door(s) is/are push pad or push button activated.
- The door(s) is/are double width.
- The width of the door opening is 200cm.
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Comments
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- There are some sheltered seating areas on either side of the entrance, as well as further outdoor seating.
- This entrance leads to the playpark and garden and can be used to access Burns Monument and Gardens.
Reception (Ticket Office)
- The desk/counter is 6m (6yd 1ft) from the main entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is low (76cm or lower).
- The lighting levels are medium.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- Staff are trained to use the system.
Inside Access
- There is level access to the service(s).
- There is a hearing assistance system.
- The system is a portable loop.
- Staff are trained to use the system.
- This venue does not play background music.
- Motorised scooters are allowed in public parts of the venue.
- The lighting levels are varied.
Museum
- Exhibits can be audio described.
- Tactile signage for exhibits is not available.
- The availability of tactile signage does not depend on exhibition.
- Braille signage for exhibits is not available.
- Touch tours are available.
- The availability of touch tours depends on exhibition.
- Video tours are not available.
- There is a hearing assistance system.
- The hearing system is a portable loop.
- Staff are trained to use the hearing system.
- A deposit is not required for the hearing system.
- Concessions are available.
- There is a wheelchair to borrow.
- To borrow the wheelchair, contact a member of staff.
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Comments
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- There is a wide automatic sliding door next to the ticket desk for entry.
- There are push pad operated double doors to exit.
Eating and Drinking
- The following information is for the café.
- The café is located to the rear of the building.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks cannot be brought to the table.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- No chairs have armrests.
- The nearest table is approximately 24m (26yd 9in) from the main entrance.
- The distance between the floor and the lowest table is 38cm (1ft 3in).
- The distance between the floor and the highest table is 108cm (3ft 7in).
- The standard height for tables is 72cm.
- There is ample room for a wheelchair user to manoeuvre.
- Plastic / takeaway cups are available.
- Plastic / takeaway cutlery is available.
- Drinking straws are available.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is halesome hearty fare (hot and cold meals and snacks).
Parks and Gardens
- The park or garden does have footpaths.
- The path(s) has a / have tarmac surface(s).
- The majority of the path(s) is / are wide enough for wheelchair users.
- There are slight slopes on the paths.
- There are bench seats situated along the paths for people to rest.
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Comments
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- There are a range of surfaces in the play area with some rubberised, and compact earth/wood chippings with some steeper slopes in the adventure play zones.
- The tarmac path to the rear of the play park leads out to a wide gate with Alloway Parish Church car park which provides level access to Burns Monument and Gardens.
Accessible Toilet (Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
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- There is written text and pictorial signage on or near the toilet door.
- This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
- This accessible toilet is located to the left as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a twist lock.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 216cm x 245cm (7ft 1in x 8ft).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 130cm (4ft 3in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- There is a push button alarm in this cubicle.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 47cm (1ft 7in).
- There is a towel dispenser.
- The towel dispenser can be reached from seated on the toilet.
- The towel dispenser is not placed higher than 100cm (3ft 3in).
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin cannot be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is fair.
- The contrast between the internal door and wall is fair.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The contrast between the dropdown rail(s) and wall is good.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Comments
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- An alarm touch strip runs around the perimeter of the room.
- The alarm strip is 23cm from the floor.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left as you enter.
- The female and male toilets are approximately 12m (13yd 4in) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are medium.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located to the left as you enter.
- The height of the baby change table once extended is 86cm (2ft 10in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Documents are available in large print.
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located at the side of the car park.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level (unknown at time of research).
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Comments
View
- Accessible openings take place on the first Tuesday of every month, from 15:00-17:00 at both the Museum and Cottage.
- Lights are turned up and interactive noises turned off to create a calmer and more relaxed environment.