Access Guide
Getting To The Hospital (Downe Hospital)
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By Road
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- The postcode for the sat nav is BT30 6RL.
The hospital is located on Struell Wells Road.
The hospital can be accessed via the A7 to the north-west and via the A24 to the west. - There are patient and visitor parking facilities located at the front of the hospital grounds with Blue Badge parking bays.
- The postcode for the sat nav is BT30 6RL.
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By Bus
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- The nearest bus stop is located on Ardglass Road.
The services provided at this bus sop includes the 16f, 315a, and 315d. - There is an onsite bus stop.
- The on-site bus stop is located at the front of the hospital.
The services provided at this bus stop include the 16f and 315a. - The on-site bus stop has sheltered bench seating available and space for a wheelchair user.
- The route from the on-site bus stop to the hospital includes a sloped path.
- The nearest bus stop is located on Ardglass Road.
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By Train
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- The nearest train station is Lisburn.
The hopsital is 22 miles from the train station.
The services provided at this station is the 1, 2 and Enterprise.
- The nearest train station is Lisburn.
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Useful Links
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- For information on bus services and train providers please click on the link below.
- To view the web page described above click here (opens in new tab).
- For information on Lisburn train station please click on the link below.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance (Downe Hospital)
- To see the hospital map please click here (opens new tab).
- There is not a Patient Advice and Liaison Service (PALS) at the hospital.
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the hopsital reception.
- Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are not available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- A limited number of mobility aids are available to help patients move around and include; wheelchairs, walking frames, hoist slings and crutches.
To obtain mobility aids please contact a member of staff.
Getting Around (Downe Hospital)
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Access
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- There is step free access throughout the hospital.
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Circulation
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- There are not doors in corridors which have to be opened manually.
- The type of flooring in walkways and corridors is vinyl and tiles.
- There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- Handrails are provided in corridors.
- Seating is provided in some corridors.
- There is high colour contrast between the walls and floor in all areas.
- The lighting levels are good.
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Signage and Wayfinding
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- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout the building.
- The wayfinding signage includes some pictograms.
- Dementia friendly signage is not provided.
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Safe Place(s)
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- There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
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Audio
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- This venue does not play background music in public areas.
- There is not a hearing assistance system in the public areas of the building.
Other Floors (Main Stairs)
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- The floors which are accessible by stairs are G, 1, (2).
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
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Comments
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- There is no public access to the second floor.
Other Floors (Left Side Stairs)
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Stairs
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- Signs indicating the location of the stairs are not clearly visible from the entrance.
- The floors which are accessible by stairs are LG, G.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The depth of the step(s) is/are between the recommended 30cm and 45cm.
- The steps are clearly marked.
- The steps do have handrails.
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor of the building are provided on landings.
- The lighting levels are good.
Lift (Main Lifts)
- There is a lift for public use.
- The lift is located on the right side of the corridor as you enter the hospital via the main entrance.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 12m (13yd 4in) from the main entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are G, 1, (2).
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is medium.
- The colour contrast between the external lift control plate and the wall is high.
- The clear door width is 108cm (3ft 7in).
- The dimensions of the lift are 116cm x 227cm (3ft 10in x 7ft 5in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does not have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is moderate to good.
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Comments
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- There is no public access to the second floor.
Lift (Left Side Lifts)
- There is a lift for public use.
- The lift is located at the very end of the corridor on the left side of the hospital.
- Signs indicating the location of this lift are not clearly visible from the entrance.
- The lift is approximately 55m (60yd 5in) from the main entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are LG, G.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is medium.
- The colour contrast between the external lift control plate and the wall is high.
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Comments
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- The lift was not in use at the time of the survey (04/09/2023).
Amenities (Downe Hospital)
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Shops and Services
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- The shops/services available include; a coffee shop.
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ATM Machines
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- There is not an/are not ATM machine(s) available.
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Pay Phones and Charging Points
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- Pay phones are not available.
- Phone charging points are not available.
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Public WiFi
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- Free public WiFi is available.
- There is free public WiFi available throughout the hospital.
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TV Pre-Payment Machines
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- There are no TV pre-pay machines for patients.