You are on Getting To The Hospital (Lagan Valley Hospital). Skip to the next section.

Getting To The Hospital (Lagan Valley Hospital)

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• By Road View
  • The hospital is located on Hillsborough Road.
    The hospital can be accessed via the M1 to the south and east and from the A3 to the west.
    The postcode for the sat nav is BT28 1JP.
  • There are several patient and visitor parking facilities located across the hospital grounds, all with Blue Badge parking bays.
    There are drop off points located beside the main building main entrance, Lisburn Primary and Community Care Centre entrance and the First Steps Day Nursery entrance.
• By Bus View
  • The nearest bus stop is located along Hillsborough Road.
    Bus services 26b, 325f, 325g, 530, 532 and the 538 stop here.
  • There is not an onsite bus stop.
• By Train View
  • The nearest train station is Lisburn.
    The hospital is located 1.1 miles from the train station.
• Useful Links View
  • For information on bus and train services please click on the link below.
  • To view the web page described above click here (opens in new tab).
  • For information on Lisburn train station please click on the link below.
  • To view the web page described above click here (opens in new tab).

You are on Getting Help and Assistance (Lagan Valley Hospital). Skip to the next section.

Getting Help and Assistance (Lagan Valley Hospital)

• To see the hospital map please click here (opens new tab).
• There is not a Patient Advice and Liaison Service (PALS) at the hospital.
• There are volunteers available for help and assistance at the hospital.
• Volunteers can be found within the main hospital building.
• Documents are available in an alternative format and can be provided to include: large print on request and different languages on request.
• There is not an assistance dog toilet or toileting area on the hospital site.
• Water bowls for assistance dogs are not available.
• BSL interpreters can be provided on request.
• Language interpreters can be provided on request.
• A mobility scooter charging point is not available at the hospital.
• A limited number of mobility aids are available to help patients move around and include; wheelchairs, walking frames, hoist slings and crutches.
  To obtain mobility aids please contact a member of staff.

You are on Getting Around (Main Building). Skip to the next section.

Getting Around (Main Building)

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• Access View
  • There is step free access throughout the building via lift(s).
• Circulation View
  • There are not doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in corridors.
  • Seating is provided in some corridors.
  • There is high colour contrast between the walls and floor in all areas.
  • The lighting levels are varied.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage includes some pictograms.
  • Dementia friendly signage is not provided.
  • Maps are provided at key intersections.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Getting Around (Lisburn Primary and Community Care Centre). Skip to the next section.

Getting Around (Lisburn Primary and Community Care Centre)

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• Access View
  • There is step free access throughout the building via lift(s).
• Circulation View
  • There are not doors in corridors which have to be opened manually.
  • The type of flooring in walkways and corridors is vinyl and tiles.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • Handrails are provided in corridors.
  • Seating is not provided in corridors.
  • There is high colour contrast between the walls and floor in the majority of corridors.
  • The lighting levels are good.
• Signage and Wayfinding View
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout the building.
  • The wayfinding signage includes some pictograms.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • This venue does not play background music in public areas.
  • There is not a hearing assistance system in the public areas of the building.

You are on Other Floors (Main Building - Left Side Stairs). Skip to the next section.

Other Floors (Main Building - Left Side Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 1, 2 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.
• Comments View
  • The handrail on the right extends horizontally beyond the first and last steps.

You are on Other Floors (Main Building - Far Left Side Stairs). Skip to the next section.

Other Floors (Main Building - Far Left Side Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, double doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are LG, G, 1, 2 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are moderate to good.

You are on Other Floors (Main Building - Right Side Stairs). Skip to the next section.

Other Floors (Main Building - Right Side Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • The floors which are accessible by stairs are G and 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are not provided on landings.
  • The lighting levels are moderate to good.

You are on Other Floors (Lisburn Primary and Community Care Centre - Central Stairs). Skip to the next section.

Other Floors (Lisburn Primary and Community Care Centre - Central Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • The floors which are accessible by stairs are G, 1, 2 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Other Floors (Lisburn Primary and Community Care Centre - Right Side Stairs). Skip to the next section.

Other Floors (Lisburn Primary and Community Care Centre - Right Side Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • There are manual, single doors which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are LG and G.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.

You are on Other Floors (River House Stairs). Skip to the next section.

Other Floors (River House Stairs)

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• Stairs View
  • Signs indicating the location of the stairs are not clearly visible from the entrance.
  • The floors which are accessible by stairs are G, 1 and 2.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor of the building are provided on landings.
  • The lighting levels are good.
• Comments View
  • The handrail on the right extends horizontally beyond the first and last steps.

You are on Lift (Main Building - Left Side Lifts). Skip to the next section.

Lift (Main Building - Left Side Lifts)

• There is a lift for public use.
• The lift is located towards the end of the corridor on the left side of the main building.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 35m (38yd 10in) from the main building main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG, G, 1, 2 and 3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is medium.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 135cm x 216cm (4ft 5in x 7ft 1in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (Main Building - Right Side Lifts). Skip to the next section.

Lift (Main Building - Right Side Lifts)

• There is a lift for public use.
• The lift is located at the end of the corridor that is on the right side of the main building.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 65m (71yd 3in) from the main building main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G and 1.
• There are manual, single doors which may be difficult to open to access the lift lobby on all floors.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is medium.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 128cm (4ft 2in).
• The dimensions of the lift are 153cm x 268cm (5ft x 8ft 10in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are not within 90cm - 120cm from the floor.
• The internal lift controls are between 84cm to 94cm high.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

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• Comments View
  • There is a slight slope in front of the lift on the ground floor.

You are on Lift (Lisburn Primary and Community Care Centre - Left Side Lifts). Skip to the next section.

Lift (Lisburn Primary and Community Care Centre - Left Side Lifts)

• There is a lift for public use.
• The lift is located to the left as you enter the Lisburn Primary and Community Care Centre.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 20m (21yd 2ft) from the Lisburn Primary and Community Care Centre main entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1, 2 and 3.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 110cm (3ft 7in).
• The dimensions of the lift are 155cm x 166cm (5ft 1in x 5ft 5in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (Lisburn Primary and Community Care Centre - Right Side Lifts). Skip to the next section.

Lift (Lisburn Primary and Community Care Centre - Right Side Lifts)

• There is a lift for public use.
• The lift is located to the right as you enter the Lisburn Primary and Community Care Centre.
• Signs indicating the location of this lift are clearly visible from the entrance.
• The lift is approximately 15m (16yd 1ft) from the Lisburn Primary and Community Care Centre.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are LG and G.
• There are manual, double doors which may be difficult to open to access the lift lobby on all floors.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is high.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 90cm (2ft 11in).
• The dimensions of the lift are 105cm x 140cm (3ft 5in x 4ft 7in).
• There are separate entry and exit doors in the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is good.

You are on Lift (River House Lifts). Skip to the next section.

Lift (River House Lifts)

• There is a lift for public use.
• The lift is located to the right as you exit the River House entrance lobby.
• Signs indicating the location of this lift are not clearly visible from the entrance.
• The lift is approximately 18m (19yd 2ft) from the River House entrance.
• The lift is a standard lift.
• Staff do not need to be notified for use of the lift.
• The floors which are accessible by this lift are G, 1 and 2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is low.
• The colour contrast between the external lift control plate and the wall is high.
• The clear door width is 127cm (4ft 2in).
• The dimensions of the lift are 159cm x 238cm (5ft 3in x 7ft 10in).
• There are not separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance system.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting level in the lift is moderate to good.

You are on Amenities (Lagan Valley Hospital). Skip to the next section.

Amenities (Lagan Valley Hospital)

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• Shops and Services View
  • The shops/services available include; a charity shop.
• ATM Machines View
  • There is an/are ATM machine(s) available.
  • The ATM Machine(s) is/are located to the right as you enter the main building via the main entrance.
  • A low level ATM machine is not available.
• Pay Phones and Charging Points View
  • Pay phones are available.
  • The pay phone(s) is/are located to the right as you enter the main building via the main entrance.
  • The pay phone(s) is/are cash or card payment.
  • A low level pay phone (controls between 75cm - 100cm from floor level) is not available.
  • Phone charging points are not available.
• Public WiFi View
  • Free public WiFi is available.
  • Free WiFi is available throughout the hospital.
• TV Pre-Payment Machines View
  • There are no TV pre-pay machines for patients.