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Oral Surgery

Ulster Hospital, Upper Newtownards Road, Dundonald, Belfast, BT16 1RH

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Access Guide

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Getting To (Oral Surgery)

  • Oral Surgery is located on level 0 of the hospital main block.
  • Oral Surgery is approximately 150m from the Critical Care Complex lifts.
  • The route from the multi-storey car park has a sloped path before you cross a service road.
    After the crossing there are several bollards on the pathway that leads to Critical Care Complex and Acute Services Block entrance.
    This crossing can be bypassed via the Critical Care Complex and Acute Services Block drop off point.
  • View further information about parking at the hospital (opens new tab)
  • Access to Oral Surgery is via the Critical Care Complex and Acute Services Block entrance.
  • After entering the hospital via the Critical Care Complex and Acute Services Block entrance, enter the Critical Care Complex lifts that are ahead and to the right.
    Take the lift to level 0.
    Exit the lift and proceed along the corridor to the right.
    Take the turning on the right that is signed Oral Surgery, and follow the corridor ahead.
    The entrance to Oral Surgery is ahead on the left.
  • View further information about entrances (opens new tab)
  • There is step free access, via lift, to Oral Surgery.
  • Some flooring is shiny .
  • There are not resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab)

Hospital Parking (Multi-Storey Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on the right side of the hospital grounds.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
    • The car park does have a barrier control system.
    • There is a push button control at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 490cm (7ft 10in x 16ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located within the multi-storey car park entrance lobby.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the Critical Care Complex and Acute Services Block entrance.

Outside Access (Critical Care Complex and Acute Services Block Entrance)

  • Entrance Details View
    • This information is for the entrance located on the right side of the hospital grounds.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 135cm.
    • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 132cm (4ft 4in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 102cm (3ft 4in).
    • There is a door release button when exiting.
    • The height of the door release button is 125cm (4ft 1in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 182cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 168cm.
  • Comments View
    • There is a long, very easy slope in front of this entrance.

Lift (Critical Care Complex Lifts)

  • There is a lift for public use.
  • The lift is located to the right as you enter the hospital via the Critical Care Complex and Acute Services Block entrance.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 10m (10yd 2ft) from the Critical Care Complex and Acute Services Block entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are L0, L1, L2, L3 and L4.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The visual contrast between the external lift controls and the control plate is medium.
  • The visual contrast between the external lift control plate and the wall is high.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 156cm x 138cm (5ft 1in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • The internal lift controls are between 85cm to 111cm high.
  • There is not a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Department / Service (Oral Surgery)

  • Department / Service Access View
    • Oral Surgery is located on level 0 of the hospital main block.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 88cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a main reception, a waiting room/area and consultation rooms.
    • There are 4 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is available from another department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on level 0 of the main hospital building, towards the main entrance.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located on level 0 of the main hospital building, towards the main entrance.

Opening Times (Oral Surgery)

  • Access is by appointment only.

Reception (Oral Surgery Reception)

  • Reception View
    • The reception point is located to the left as you enter Oral Surgery.
    • The reception point is approximately 2m (2yd 7in) from the Oral Surgery entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is placed in front of a background which is patterned.
    • The lighting levels at the reception point are moderate to good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is not sufficient space for a wheelchair user to use the waiting area.
    • There is bench seating and also a mixture of single seats with and without armrests.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is a television.
    • Subtitles are not available.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are moderate to good.

Consultation / Treatment Room (Treatment Room 1)

  • There is / are 4 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Treatment Room 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 140cm (4ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • There are some chairs with armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Entrance (Exit)

  • Entrance Details View
    • This information is for the entrance located in the treatment rooms corridor.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 83cm.
  • Comments View
    • Patients are able to exit via the entrance door if preferable.