Skip to main content
The new name for DisabledGo

Outpatients - Podiatry / Speech Therapy

Ulster Hospital, Upper Newtownards Road, Dundonald, Belfast, BT16 1RH

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting To (Outpatients - Podiatry / Speech Therapy)

  • Outpatients - Podiatry / Speech Therapy is located on Level 1 of the Ambulatory Care Centre.
  • Outpatients - Podiatry / Speech Therapy is approximately 20m from the Ambulatory Care Centre Right Side lifts.
  • From the Ambulatory Care Centre Car Park, exit to the right side and the Ambulatory Care and Mental Health Inpatient Unit - Right Side entrance will be ahead.
    The route from the Ambulatory Car Park has a sloped path and a crossing point that has dropped kerbs on both sides, which is followed by another crossing that has dropped kerbs on both sides.
  • View further information about parking at the hospital (opens new tab)
  • Access to Outpatients - Podiatry / Speech Therapy is via the Ambulatory Care and Mental Health Inpatient Unit - Right Side Entrance.
  • After entering through the Ambulatory Care and Mental Health Inpatient Unit - Right Side entrance, proceed ahead to the lift.
    Take the lift to Level 1.
    Exit the lift and turn right.
    Continue down the corridor and the Outpatients - Podiatry / Speech Therapy department will be located on the left.
  • View further information about entrances (opens new tab)
  • There is step free access, via lift, to Outpatients - Podiatry / Speech Therapy.
  • Some flooring is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • The following toilet facilities are available along the route; accessible toilet (with left hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab)

Hospital Parking (Ambulatory Care Centre Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on the left side and right side of the Ambulatory Care Centre.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a push button control at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 476cm (7ft 7in x 15ft 7in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines within the Ambulatory Care Centre.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located within the Ambulatory Care Centre.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the Ambulatory Care and Mental Health Inpatient Unit – Left Side Entrance.
  • Comments View
    • The Blue Badge bays are located only within the parking area on the left side and this has level access.
    • The parking area on the right side has a dropped kerb and slope.

Outside Access (Ambulatory Care and Mental Health Inpatient Unit – Right Side Entrance)

  • Entrance Details View
    • This information is for the entrance located on the right side of the Ambulatory Care Centre.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 339cm.
    • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 122cm (4ft).
    • There is not a door release button when exiting.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 112cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 119cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.

Lift (Ambulatory Care Centre Right Side Lift)

  • There is a lift for public use.
  • The lift is located directly ahead as you enter the Ambulatory Care Centre via the right side entrance.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 10m (10yd 2ft) from the Ambulatory Care Centre right side entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are L1, L2 and L3.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The external lift control is 11cm high.
  • The visual contrast between the external lift controls and the control plate is medium.
  • The visual contrast between the external lift control plate and the wall is high.
  • The clear door width is 130cm (4ft 3in).
  • The dimensions of the lift are 152cm x 234cm (4ft 12in x 7ft 8in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Department / Service (Outpatients – Podiatry/Speech Therapy)

  • Department / Service Access View
    • Outpatients – Podiatry/Speech Therapy is located on Level 1 of the Ambulatory Care Centre.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 160cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a main reception, a waiting room/area, consultation rooms and treatment rooms.
    • There are 2 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on Level 1 of the Ambulatory Care Centre.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located on Level 1 of the Ambulatory Care Centre.

Reception (Outpatients - Podiatry / Speech Therapy)

  • Reception View
    • The reception point is located on Level 1 of the Ambulatory Care Centre.
    • The reception point is approximately 30m (32yd 2ft) from the Ambulatory Care Centre Right Side Lifts.
    • Clear signage for the reception area/desk is visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is not sufficient space to write or sign documents on the counter.
    • There is not a low section of the counter (76cm or below) available.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is a hearing assistance system.
    • The type of system is a fixed loop.
    • The hearing assistance system is signed.
    • Staff are trained to use the hearing assistance system.
    • The hearing assistance system was not tested at the time of the survey.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Consultation / Treatment Room (Podiatry)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; 1.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 85cm (2ft 9in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • All chairs have armrests available.
  • All tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.