Access Guide
Getting To (Outpatients - Podiatry / Speech Therapy)
- Outpatients - Podiatry / Speech Therapy is located on Level 1 of the Ambulatory Care Centre.
- Outpatients - Podiatry / Speech Therapy is approximately 20m from the Ambulatory Care Centre Right Side lifts.
- From the Ambulatory Care Centre Car Park, exit to the right side and the Ambulatory Care and Mental Health Inpatient Unit - Right Side entrance will be ahead.
The route from the Ambulatory Car Park has a sloped path and a crossing point that has dropped kerbs on both sides, which is followed by another crossing that has dropped kerbs on both sides. - View further information about parking at the hospital (opens new tab)
- Access to Outpatients - Podiatry / Speech Therapy is via the Ambulatory Care and Mental Health Inpatient Unit - Right Side Entrance.
- After entering through the Ambulatory Care and Mental Health Inpatient Unit - Right Side entrance, proceed ahead to the lift.
Take the lift to Level 1.
Exit the lift and turn right.
Continue down the corridor and the Outpatients - Podiatry / Speech Therapy department will be located on the left. - View further information about entrances (opens new tab)
- There is step free access, via lift, to Outpatients - Podiatry / Speech Therapy.
- Some flooring is shiny .
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- The following toilet facilities are available along the route; accessible toilet (with left hand transfer) and standard toilets.
- View information about accessible toilet facilities in public areas (opens new tab).
- View information on getting to and around the hospital (opens new tab)
Hospital Parking (Ambulatory Care Centre Car Park)
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Parking
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- The hospital does have a dedicated car park.
- The car park is located on the left side and right side of the Ambulatory Care Centre.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does have a barrier control system.
- There is a push button control at the barrier.
- The barrier controls/touchscreen can be reached from the car.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 476cm (7ft 7in x 15ft 7in).
- There is not a 120cm hatched zone around the Blue Badge parking bay(s).
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
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Drop-off Point
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- There is not a designated drop-off point.
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Paying
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- There are parking charges for the hospital car park.
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment signs are located at the payment machines within the Ambulatory Care Centre.
- Payment signs do not make it clear if parking charges apply to Blue Badge holders.
- Parking is not free for Blue Badge holders.
- Payment machines are located within the Ambulatory Care Centre.
- There is a payment machine at a convenient height for wheelchair users.
- There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
- To see the hospital parking charges please click here (opens new tab).
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Access to the Hospital
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- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- The hospital entrance is not clearly visible from the car park.
- The route from the car park to the hospital entrance is not clearly signposted.
- The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the Ambulatory Care and Mental Health Inpatient Unit – Left Side Entrance.
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Comments
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- The Blue Badge bays are located only within the parking area on the left side and this has level access.
- The parking area on the right side has a dropped kerb and slope.
Outside Access (Ambulatory Care and Mental Health Inpatient Unit – Right Side Entrance)
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Entrance Details
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- This information is for the entrance located on the right side of the Ambulatory Care Centre.
- The entrance area/door is clearly signed.
- There is step free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- There are bollards outside this entrance.
- The minimum width between the bollards/wall is 339cm.
- The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- There is a dark mat or floor marking at this entrance that might be perceived as a hole.
- There is not a bell/buzzer.
- There is not an intercom.
- There is a hand sanitiser.
- The height of the hand sanitiser is 122cm (4ft).
- There is not a door release button when exiting.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 112cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
- There is a second set of doors.
- The door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 119cm.
- There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
Lift (Ambulatory Care Centre Right Side Lift)
- There is a lift for public use.
- The lift is located directly ahead as you enter the Ambulatory Care Centre via the right side entrance.
- Signs indicating the location of this lift are clearly visible from the entrance.
- The lift is approximately 10m (10yd 2ft) from the Ambulatory Care Centre right side entrance.
- The lift is a standard lift.
- Staff do not need to be notified for use of the lift.
- The floors which are accessible by this lift are L1, L2 and L3.
- Clear signs indicating the facilities on each floor are provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are not within 90cm - 110cm from the floor.
- The external lift control is 11cm high.
- The visual contrast between the external lift controls and the control plate is medium.
- The visual contrast between the external lift control plate and the wall is high.
- The clear door width is 130cm (4ft 3in).
- The dimensions of the lift are 152cm x 234cm (4ft 12in x 7ft 8in).
- There are not separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The internal controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing assistance system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting level in the lift is good.
Department / Service (Outpatients – Podiatry/Speech Therapy)
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Department / Service Access
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- Outpatients – Podiatry/Speech Therapy is located on Level 1 of the Ambulatory Care Centre.
- There is a/are door(s) leading into the department/service.
- The door(s) open(s) towards you (pull).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 160cm.
- There is not a bell/buzzer.
- There is not an intercom.
- There is not a hand sanitiser.
- There is not a door release button when exiting.
- There is level access throughout the department/service.
- There is clear signage on the department/service.
- The type of flooring is vinyl/laminate.
- There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
- The department/service does not play background music.
- The lighting levels are good.
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Department / Service Facilities
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- This department/service has; a main reception, a waiting room/area, consultation rooms and treatment rooms.
- There are 2 consultation/treatment rooms in this department/service.
- A hearing assistance system is not available in the department/service.
- A mobile hoist is not available on the department/service.
- There are not accessible toilet facilities within the department/service.
- Accessible toilet facilities are located on Level 1 of the Ambulatory Care Centre.
- There are not standard toilet facilities within this department/service.
- Standard toilet facilities are located on Level 1 of the Ambulatory Care Centre.
Reception (Outpatients - Podiatry / Speech Therapy)
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Reception
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- The reception point is located on Level 1 of the Ambulatory Care Centre.
- The reception point is approximately 30m (32yd 2ft) from the Ambulatory Care Centre Right Side Lifts.
- Clear signage for the reception area/desk is visible from the entrance.
- There is step free access to the reception point.
- There is a clear unobstructed route to the reception point.
- There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
- The reception counter is not placed in front of a background which is patterned.
- The lighting levels at the reception point are good.
- The height of the reception counter is medium height (77cm - 109cm).
- There is not sufficient space to write or sign documents on the counter.
- There is not a low section of the counter (76cm or below) available.
- The counter is staffed.
- There is not a bell to attract attention.
- There is a hearing assistance system.
- The type of system is a fixed loop.
- The hearing assistance system is signed.
- Staff are trained to use the hearing assistance system.
- The hearing assistance system was not tested at the time of the survey.
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Reception Waiting Area
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- There is a waiting area close to the reception point.
- Access to the waiting area is unobstructed.
- The type of flooring is vinyl/laminate.
- There is sufficient space for a wheelchair user to use the waiting area.
- There is a mixture of seating with and without armrests.
- No tables are permanently fixed.
- The waiting room / area does not have background music playing.
- There is not a red flashing fire alarm beacon within the waiting room / area.
- There is not a television.
- Vending machines are not available.
- A water dispenser is not available.
- There is not a play area or toys/books for a child to play with.
- There is space for an assistance dog to rest within the seating area.
- Lighting levels are good.
Consultation / Treatment Room (Podiatry)
- There is / are 1 consultation / treatment room(s) available.
- The name / number of the room surveyed was; 1.
- There is level access to the consultation / treatment room.
- There is a/are door(s) into the consultation / treatment room.
- The door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) may be difficult to open.
- The width of the door opening is 85cm (2ft 9in).
- The type of flooring is vinyl/laminate.
- There is room for a wheelchair user to manoeuvre.
- There is a bed / couch.
- The bed / couch is adjustable.
- There is a chair.
- No chairs are permanently fixed.
- The chair(s) is not/are not height adjustable.
- All chairs have armrests available.
- All tables are permanently fixed.
- There is not a hearing assistance system.
- The room does not have background music playing.
- There is not a red flashing fire alarm beacon within the room.
- Lighting levels are good.
