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The Pharmacy

Ulster Hospital, Upper Newtownards Road, Dundonald, Belfast, BT16 1RH

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Access Guide

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Getting To (Pharmacy)

  • The Pharmacy is located on level 2 of the Inpatients Ward Block.
  • The Pharmacy is approximately 15m from the Inpatients Ward Block Ward C Lifts.
  • The route from the multi-storey car park has a sloped path before you cross a service road.
    After the crossing there are several bollards on the pathway that leads to Critical Care Complex and Acute Services Block entrance.
    . This crossing can be bypassed via the Critical Care Complex and Acute Services Block drop off point.
  • View further information about parking at the hospital (opens new tab)
  • Access to the Pharmacy is via the Critical Care Complex and Acute Services Block entrance.
  • After entering the hospital via the Critical Care Complex and Acute Services Block entrance, turn right.
    Follow the corridor, entering the Acute Services Block, and then turn right.
    Continue ahead and take the second turning on the left.
    Proceed to the end of this corridor to the Inpatient Ward Block Wards C Lifts.
    Take a lift to level 2.
    Exit the lift and turn to the left and the Pharmacy will be on the left.
  • View further information about entrances (opens new tab)
  • There is step free access, via lift, to the Pharmacy.
  • The most accessible route includes manual doors which are held open.
  • Some flooring is shiny .
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • The following toilet facilities are available along the route; accessible toilet (with right hand transfer) and standard toilets.
  • View information about accessible toilet facilities in public areas (opens new tab).
  • View information on getting to and around the hospital (opens new tab)

Hospital Parking (Multi-Storey Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on the right side of the hospital grounds.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height is 200cm (6ft 7in).
    • The car park does have a barrier control system.
    • There is a push button control at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 490cm (7ft 10in x 16ft 1in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located throughout the car park.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located within the multi-storey car park entrance lobby.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 75m (82yd 1in) from the Critical Care Complex and Acute Services Block entrance.

Outside Access (Critical Care Complex and Acute Services Block Entrance)

  • Entrance Details View
    • This information is for the entrance located on the right side of the hospital grounds.
    • The entrance area/door is clearly signed.
    • There is step free access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 135cm.
    • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 132cm (4ft 4in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 102cm (3ft 4in).
    • There is a door release button when exiting.
    • The height of the door release button is 125cm (4ft 1in).
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 182cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 168cm.
  • Comments View
    • There is a long, very easy slope in front of this entrance.

Lift (Inpatient Ward Block Wards C Lifts)

  • There is a lift for public use.
  • The lift is located on the rear right side of the Inpatient Ward block.
  • Signs indicating the location of this lift are not clearly visible from the entrance.
  • The lift is approximately 300m (328yd 3in) from the Critical Care Complex and Acute Services Block entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are L1, L2, L3, L4, L5 and L6.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The visual contrast between the external lift controls and the control plate is medium.
  • The visual contrast between the external lift control plate and the wall is high.
  • The clear door width is 110cm (3ft 7in).
  • The dimensions of the lift are 155cm x 137cm (5ft 1in x 4ft 6in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are not within 90cm - 120cm from the floor.
  • The internal lift controls are between 85cm to 115cm high.
  • There is a hearing assistance system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Department / Service (Pharmacy)

  • Department / Service Access View
    • The Pharmacy is located on level 2 of the Inpatient Ward Block.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the door opening is 91cm.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are good.
  • Department / Service Facilities View
    • This department/service has; a main reception, a waiting room/area and a consultation room.
    • There are 1 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on level 1 of the Acute Services Block.
    • There are not standard toilet facilities within this department/service.
    • Standard toilet facilities are located on level 1 of the Acute Services Block.

Entrance (Pharmacy)

  • Entrance Details View
    • This information is for the entrance located on Level 2 of the Inpatient Ward Block.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 134cm (4ft 5in).
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the door opening is 91cm.

Reception (Pharmacy)

  • Reception View
    • The reception point is located ahead from the Pharmacy entrance.
    • The reception point is approximately 6m (6yd 1ft) from the Pharmacy entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is medium height (77cm - 109cm).
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is a bell to attract attention.
    • The bell is at a suitable height for a wheelchair user.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • The seats have an armrest on one side only.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is not a red flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are good.

Consultation / Treatment Room (Interview Room)

  • There is / are 1 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Interview Room.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 89cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • Lighting levels are good.