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Ward 27 / 28 - Mental Health Inpatient Unit

Ulster Hospital, Upper Newtownards Road, Dundonald, Belfast, BT16 1RH

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Access Guide

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Getting To (Ward 27 / 28 - Mental Health Inpatient Unit)

Hospital Parking (Ambulatory Care Centre Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located on the left side and right side of the Ambulatory Care Centre.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • There is a push button control at the barrier.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 476cm (7ft 7in x 15ft 7in).
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • The dimensions of other designated Blue Badge parking bay(s) vary in size.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is not a designated drop-off point.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines within the Ambulatory Care Centre.
    • Payment signs do not make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located within the Ambulatory Care Centre.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The hospital entrance is not clearly visible from the car park.
    • The route from the car park to the hospital entrance is not clearly signposted.
    • The nearest designated Blue Badge parking bay is approximately 14m (15yd 11in) from the Ambulatory Care and Mental Health Inpatient Unit – Left Side Entrance.
  • Comments View
    • The Blue Badge bays are located only within the parking area on the left side and this has level access.
    • The parking area on the right side has a dropped kerb and slope.

Outside Access (Ambulatory Care and Mental Health Inpatient Unit – Left Side Entrance)

  • Entrance Details View
    • This information is for the entrance located on the left side of the Ambulatory Care Centre.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 262cm.
    • The bollard(s) has/have a high visual contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 102cm (3ft 4in).
    • There is not a door release button when exiting.
    • Standard manual wheelchairs are available for people to borrow at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 120cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 120cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Lift (Ambulatory Care Centre Left Side Lift)

  • There is a lift for public use.
  • The lift is located ahead as you enter the Ambulatory Care Centre via the left side entrance.
  • Signs indicating the location of this lift are clearly visible from the entrance.
  • The lift is approximately 10m (10yd 2ft) from the Ambulatory Care Centre left side entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are L0, L1 and L2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The external lift control is 111cm high.
  • The visual contrast between the external lift controls and the control plate is medium.
  • The visual contrast between the external lift control plate and the wall is high.
  • The clear door width is 132cm (4ft 4in).
  • The dimensions of the lift are 151cm x 232cm (4ft 11in x 7ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Ward (Ward 27 / 28 - Mental Health Inpatient Unit)

  • Ward Information View
    • This is a/an Mental Health Inpatient ward.
    • This is a shared ward.
    • There is/are 4 bay(s) available.
    • There is/are 4 side room(s) available.
    • There is/are 24 bed(s) on this ward in total.
    • A member of staff is required to exit the ward as a key card is needed to open the doors.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 136cm (4ft 6in).
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 108cm (3ft 7in).
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 120cm (3ft 11in).
    • There is not a door release button when exiting.
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are varied.
  • Reception/Nurses' Station View
    • The height of the ward reception desk is 120cm.
    • There is a lowered section.
    • The height of the lowered section of the desk is 73cm.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are no side rooms available with an accessible ensuite.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located along the corridor in the centre, on level 1 of the Ambulatory Care Centre.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located along the corridor in the centre, on level 1 of the Ambulatory Care Centre.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 16:00 to 17:00 and 18:00 to 20:00, Monday to Friday. 14:00 to 17:00 and 18:00 to 20:00, Saturday and Sunday.
    • The visiting times are the same for each day.

Entrance (Ward 27 / 28 - Mental Health Inpatient Unit)

  • Entrance Details View
    • This information is for the entrance located on Level 2 of the Ambulatory Care Centre.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 142cm.
  • Comments View
    • A member of staff is required to enter and exit the ward with a key card.

Day Room / Lounge Area (Day Room)

  • There is a day room/lounge area.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is not always open.
  • The day room is open from 06:30 to 00:30.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) may be difficult to open.
  • The width of the door opening is 75cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to manoeuvre.
  • There are sofas and also a mixture of single seats with and without armrests.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The distance between the floor and the lowest table is 43cm (1ft 5in).
  • The distance between the floor and the highest table is 45cm (1ft 6in).
  • The room does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Day Room / Lounge Area (Dining Room)

  • There is a day room/lounge area.
  • There is level access into the day room/lounge area.
  • The day room/lounge area is always open.
  • There is a/are door(s) into the day room/lounge area.
  • The door(s) open(s) both ways.
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 136cm (4ft 5in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to manoeuvre.
  • There is a mixture of seating with and without armrests.
  • No chairs are permanently fixed.
  • No tables are permanently fixed.
  • The distance between the floor and the lowest table is 43cm (1ft 4in).
  • The distance between the floor and the highest table is 72cm (2ft 4in).
  • The room does have background music playing.
  • There is not a red flashing fire alarm beacon within the room.
  • There is a television.
  • Subtitles are available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are moderate to good.

Room / Area (Laundry Room)

  • There is / are 1 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Laundry.
  • There is level access to the room / area.
  • There is a/are door(s) into the room / area.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 76cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is not room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • There is not a chair.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is not a red flashing fire alarm beacon within the room / area.
  • Lighting levels are moderate to good.
  • Comments View
    • The height of the counter is 92cm.
    • The height of the washing machine door is 46cm.
    • The height of the dryer door is 133cm.

Washroom (Shower Room 3)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower.
    • There is/are 1 washroom(s) of this type in the ward.
    • There is/are also 3 washroom(s) which has/have a wash basin, a toilet and a wheel in shower.
    • The washroom surveyed is located along the ward corridor.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards and outwards.
    • The door(s) is/are locked by a twist lock.
    • The door may be difficult to open.
    • The width of the door opening is 84cm (2ft 9in).
    • The dimensions of the washroom are 120cm x 217cm (3ft 11in x 7ft 1in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm .
    • There is a push button alarm system in this washroom.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is not a wash basin.
    • Disposal facilities are not available.
    • The washroom has a non-slip floor.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head height is fixed.
    • The shower control type is push.
    • A shower chair is available.
    • There are not wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The visual contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are good.

Washroom (Shower Room 2)

  • Washroom Details View
    • The washroom surveyed has a toilet, a wash basin and a wheel in shower.
    • There is/are 3 washroom(s) of this type in the ward.
    • There is/are also 1 washroom(s) which has/have a wheel in shower.
    • The washroom surveyed is located along the ward corridor, next to the reception desk.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is written or text signage on or near the washroom door.
    • The washroom door(s) open(s) inwards and outwards.
    • The door(s) is/are locked by a twist lock.
    • The door may be difficult to open.
    • The width of the door opening is 84cm (2ft 9in).
    • The dimensions of the washroom are 293cm x 146cm (9ft 7in x 4ft 9in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is not an emergency pull cord alarm .
    • There is a push button alarm system in this washroom.
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is not a coat hook in the washroom.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 84cm .
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is sensor. It is not a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 124cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 124cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • There is a/are pedal bin disposal units.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 43cm (1ft 4in).
    • The toilet has a wall which can act as a back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 220cm.
    • There is a flush, however it is not on the transfer side.
    • There is no dropdown rail for the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 77cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head height is fixed.
    • The shower control type is push.
    • A shower chair is available.
    • There are not wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The visual contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are good.

Standard Toilet(s) (Right Corridor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located to the right from the Ward 27/28 entrance.
    • There is step-free access into the toilet(s).
    • There is written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above and to the left of the wash basin.
    • Lighting levels are good.
  • Toilet Facilities 2 View
    • The shared toilet is located to the right from the Ward 27/28 entrance.
    • There is step-free access into the toilet(s).
    • There is written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The visual contrast between the internal toilet door(s) and wall(s) is high.
    • The visual contrast between the walls and floor is medium.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 84cm.
    • The wash basin(s) tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above and in the centre of the wash basin.
    • Lighting levels are moderate to good.

Standard Toilet(s) (Left Corridor)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located to the left from the Ward 27/28 entrance, along the ward corridor.
    • There is step-free access into the toilet(s).
    • There is written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is good.
    • The visual contrast between the internal toilet door(s) and wall(s) is good.
    • The visual contrast between the walls and floor is fair.
    • Toilet seats do not have a good visual contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above and to the right of the wash basin.
    • Lighting levels are moderate to good.

Standard Toilet(s) (Visitors Toilet)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The shared toilet is located to the left from the Ward 27/28 entrance.
    • There is step-free access into the toilet(s).
    • There is written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is good.
    • The visual contrast between the internal toilet door(s) and wall(s) is good.
    • The visual contrast between the walls and floor is good.
    • Toilet seats do not have a good visual contrast.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 85cm.
    • The wash basin(s) tap type is sensor.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above the wash basin.
    • Lighting levels are good.