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Alexandra House (Occupational Health and Wellbeing)

Bethlem Royal Hospital, Monks Orchard Road, Beckenham, BR3 3BX

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Access Guide

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Introduction

  • Comments View
    • Occupational Health is located at the rear right of the Alexandra House building.
    • During the second week of the month, the opening days change to Monday, Tuesday and Thursday.

Getting Here (Bethlem Royal Hospital)

  • By Road View
    • Bethlem Royal Hospital is located to the South of Beckenham just off the A232 (Wickham Road). The hospital site can be accessed from the west and Croydon via the A23 and A232 and from the East and M25 via the A21 and A232.
    • The Hospital has areas of parking located outside all services. Please see specific service guides for more detailed information.
  • By Bus View
    • The nearest bus stop is Bethlem Royal Hospital located on Monks Orchard Road and approximately 160 metres from the main hospital entrance. The number 356 service stops here.
  • By Train View
    • The nearest train station is Eden Park which is approximately 0.7 miles away (2 min drive). The station is accessed via Monks Orchard Road and Upper Elmers End Road.
  • Useful Links View

Opening Times

  • Monday 08:00 - 17:00.
  • Tuesday 08:00 - 17:00.
  • Wednesday 08:00 - 17:00.
  • Thursday Closed.
  • Friday Closed.
  • Saturday Closed.
  • Sunday Closed.

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Eden Park.
  • Comments View
    • Click here for access information of the overall hospital grounds.
    • Click here for details of the parking available within the hospital
    • The bus stop on Monks Orchard Road is within 150m of the main entrance gate and the main reception.
    • The other buildings are spread across a very large site, up to 800m from the main entrance gates.

Parking (Alexandra House)

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 1 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 300cm x 500cm (9ft 10in x 16ft 5in).
  • The nearest Blue Badge bay is 21m (22yd 2ft) from the Alexandra House entrance 1.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a dropped kerb between the car park and the venue.
  • The dropped kerb does not have tactile paving.
  • There is not a road to cross between the car park and the entrance.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.
  • Comments View
    • The nearest designated bay to Alexandra House entrance 2 is 40m.
    • The nearest designated bay to Alexandra House entrance 3 is 65m.
    • The nearest designated bay to Alexandra House (Occupational Health) is 40m.
    • The nearest designated bay to Gate Lodge is 30m. There is a dropped kerb between the bay and the entrance.

Outside Access (Alexandra House (Occupational Health) Entrance 5)

  • This information is for the entrance located at the rear of the Alexandra House building.
  • There is not level access into the venue.
  • There is an intercom at this entrance.
  • The intercom is not in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 80cm (2ft 7in).

Level Change (Alexandra House (Occupational Health) Entrance 5)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located from the left of the entrance.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 126cm (4ft 2in).

Reception

  • The reception desk is 3m (3yd 11in) from the Alexandra House (Occupational Health) entrance 5.
  • There is level access to reception from the entrance.
  • The desk is generally staffed.
  • Lighting levels are medium.

Inside Access

  • There is level access to the service.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • Route finding signage is not available.
  • The type of flooring in walkways and corridors is non slip.
  • Lighting levels are medium.

Waiting Room / Area

  • There is a waiting room / area.
  • The waiting room / area is 4m (4yd 14in) from the entrance.
  • There is level access into the waiting room / area.
  • There are doors into the waiting room / area.
  • The main doors open away from you (push).
  • The doors are single width.
  • The doors are heavy.
  • There is room for a wheelchair user to manoeuvre.
  • The door opening is 86cm (2ft) wide.
  • The type of flooring is vinyl.
  • No chairs are permanently fixed.
  • All chairs have armrests.
  • No tables are permanently fixed.
  • Announcements are in person.
  • There is not a television.
  • Vending machines are not available.
  • There is not a children's play area.
  • There is space for an assistance dog to rest.
  • Lighting levels are bright.

Consultation / Treatment Room

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Room 5.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 76cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • Lighting levels are medium.

Accessible Toilet

  • There are not accessible toilet facilities within this venue.
  • Comments View
    • The nearest public accessible toilets are located in the Community Centre, over 100m away.
    • Please see the Community Centre guide for further details.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • There are mobility aids available.
  • The mobility aids available include mobile hoists, wheelchairs, shower chairs, commodes, walking sticks, walking frames, hoist slings and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Comments View
    • Hearing Loops are available on request.
    • Interpreters are available on request.
    • There are a number of policies specifically relating to safeguarding of vulnerable adults and children, as well as infection control policies.
    • Please contact the health and safety clinical advisors for further information on the hospital.
    • There is a cashpoint on-site.