Access Guide
Introduction
- Services / facilities within the building include Cafe, Physiotherapy Clinic and Occupational Therapy.
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Comments
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- The cafe and physiotherapy clinic room is located on the ground floor.
- Occupational Therapy is located on the first floor.
Getting Here (Bethlem Royal Hospital)
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By Road
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- Bethlem Royal Hospital is located to the South of Beckenham just off the A232 (Wickham Road). The hospital site can be accessed from the west and Croydon via the A23 and A232 and from the East and M25 via the A21 and A232.
- The Hospital has areas of parking located outside all services. Please see specific service guides for more detailed information.
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By Bus
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- The nearest bus stop is Bethlem Royal Hospital located on Monks Orchard Road and approximately 160 metres from the main hospital entrance. The number 356 service stops here.
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By Train
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- The nearest train station is Eden Park which is approximately 0.7 miles away (2 min drive). The station is accessed via Monks Orchard Road and Upper Elmers End Road.
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Useful Links
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- The following link is for Traveline Journey Planner.
- To view the web page described above click here (opens in new tab).
Location
- There is a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Eden Park.
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Comments
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- Click here for access information of the overall hospital grounds.
- Click here for details of the parking available within the hospital
- The bus stop on Monks Orchard Road is within 150m of the main entrance gate and the main reception.
- The other buildings are spread across a very large site, up to 800m from the main entrance gates.
Parking (Wakefield & Gresham House)
- The venue does have its own car park.
- Parking is free for all users.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 2 Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 293cm x 500cm (9ft 7in x 16ft 5in).
- The nearest Blue Badge bay is 20m (21yd 2ft) from the Wakefield House main entrance.
- The furthest Blue Badge bay is 21m (22yd 2ft) from the Wakefield House main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- The car park surface is tarmac.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
- There is not a designated drop off point.
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Comments
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- The nearest designated bay to Gresham House is 20m.
- The nearest designated bay to the Community Centre is 50m.
- The nearest designated bay to the Restaurant is 250m.
Outside Access (Main Entrance)
- This information is for the entrance located to the rear of the building.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single (with a locked extension leaf).
- The door(s) is / are heavy.
- The width of the door opening is 88cm (2ft 11in).
Level Change (Main Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is not a/are not handrail(s) at the ramp.
Outside Access (Coffee Bar Entrance)
- This information is for the entrance located facing Orchard Way footpath.
- There is not level access into the venue.
- The main door(s) open(s) towards you (pull).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 84cm (2ft 9in).
Level Change (Coffee Bar Entrance)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located in front of the entrance.
- The ramp/slope is permanent.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The handrail(s) is/are on both sides.
- The width of the ramp/slope is 135cm (4ft 5in).
Outside Access (Internal Cafe Entrance)
- This information is for the entrance located on the ground floor, from the pool table room.
- There is level access into the venue.
- The main door(s) open(s) away from you (push).
- The door(s) is / are single.
- The door(s) is / are heavy.
- The width of the door opening is 84cm (2ft 9in).
Inside Access
- There is level access to the service(s).
- This venue does play background music.
- Music is played sometimes in the cafe.
- Motorised scooters are welcomed in public parts of the venue.
- Wayfinding signage is not available.
- The type of flooring in walkways and corridors is carpet and vinyl/laminate.
- The lighting levels are medium.
Eating and Drinking (Tuk Inn)
- The following information is for the cafe.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 3m (3yd 10in) from the coffee bar entrance.
- The distance between the floor and the lowest table is 39cm (1ft 3in).
- The distance between the floor and the highest table is 74cm (2ft 5in).
- Plastic / takeaway cups are available.
- Drinking straws are available.
- There is ample room for a wheelchair user to manoeuvre.
- Menus are wall only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is snacks, drinks, sandwiches and confectionery.
Other Floors
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Steps
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- The floors which are accessible by stairs are G-1.
- The stairs are located connecting the pool room on the ground floor with the entrance lobby to the OT service on the first floor.
- There are 15+ steps between floors.
- The steps are clearly marked.
- The steps are medium (11cm - 17cm).
- The steps do have handrails.
- The steps have a handrail on both sides.
- There is a landing.
- The lighting levels are medium.
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Comments
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- External entrances are used to overcome the stairs.
Toilet with Adaptations
- There are accessible toilet facilities within this venue.
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Location and Access
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- The toilet is for the sole use of disabled people.
- There is pictorial signage on or near the toilet door.
- This accessible toilet is located to the right as you enter from the main entrance.
- This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
- There is level access to this accessible toilet.
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Features and Dimensions
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- This is a unisex toilet.
- A key is required for the accessible toilet.
- The key is not a radar key.
- The key can be obtained from the cafe counter.
- The door opens outwards.
- The door is locked by a twist lock.
- The door is heavy.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The dimensions of the accessible toilet are 158cm x 228cm (5ft 2in x 7ft 6in).
- The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 86cm (2ft 10in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- There is a spatula type lever flush.
- The tap type is lever.
- There is a mixer tap.
- There is not an emergency alarm.
- Disposal facilities are available in the cubicle.
- There is a/are female sanitary and waste paper pedal bin disposal units.
- There is not a flashing fire alarm beacon within the cubicle.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall-mounted grab rails are available.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is a shelf within the accessible toilet.
- The shelf is not higher than 95cm (3ft 1in).
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 46cm (1ft 6in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a soap dispenser.
- The soap dispenser cannot be reached from seated on the toilet.
- The height of the soap dispenser is 83cm.
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- There is a low visual contrast between the internal door and wall.
- The contrast between the external door and wall is poor.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- The toilet seat colour contrast is good.
- The contrast between the walls and floor is good.
- The lighting levels are bright.
Standard Toilet(s)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the right of the main entrance.
- The female and male toilets are approximately 15m (16yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels are bright.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located within one of the female toilets.
- The height of the baby change table once extended is 90cm (2ft 11in).
- Inside the venue, there is level access to the baby change facility.
Additional Info
- Staff do receive disability awareness / equality training.
- Documents can be requested in Braille.
- Documents can be requested in large print.
- A member of staff trained in BSL skills is normally on duty.
- Staff are trained to BSL level (unknown at time of research).
- There are mobility aids available.
- The mobility aids available include mobile hoists, wheelchairs, shower chairs, commodes, walking sticks, walking frames, hoist slings and adjustable beds.
- To obtain mobility aids please contact reception.
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Comments
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- Hearing Loops are available on request.
- Interpreters are available on request.
- There are a number of policies specifically relating to safeguarding of vulnerable adults and children, as well as infection control policies.
- Please contact the health and safety clinical advisors for further information on the hospital.
- There is a cashpoint on-site.
