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Re:treat Restaurant

Bethlem Royal Hospital, Monks Orchard Road, Beckenham, BR3 3BX

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Access Guide

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Getting Here (Bethlem Royal Hospital)

  • By Road View
    • Bethlem Royal Hospital is located to the South of Beckenham just off the A232 (Wickham Road). The hospital site can be accessed from the west and Croydon via the A23 and A232 and from the East and M25 via the A21 and A232.
    • The Hospital has areas of parking located outside all services. Please see specific service guides for more detailed information.
  • By Bus View
    • The nearest bus stop is Bethlem Royal Hospital located on Monks Orchard Road and approximately 160 metres from the main hospital entrance. The number 356 service stops here.
  • By Train View
    • The nearest train station is Eden Park which is approximately 0.7 miles away (2 min drive). The station is accessed via Monks Orchard Road and Upper Elmers End Road.
  • Useful Links View

Location

  • There is a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Eden Park.
  • Comments View
    • Click here for access information of the overall hospital grounds.
    • Click here for details of the parking available within the hospital
    • The bus stop on Monks Orchard Road is within 150m of the main entrance gate and the main reception.
    • The other buildings are spread across a very large site, up to 800m from the main entrance gates.

Parking (Wakefield & Gresham House)

  • The venue does have its own car park.
  • Parking is free for all users.
  • The car park type is open air/surface.
  • Parking spaces for Blue Badge holders cannot booked in advance.
  • There is/are 2 Blue Badge parking bay(s) within the car park.
  • The dimensions of the Blue Badge parking bay(s) are 293cm x 500cm (9ft 7in x 16ft 5in).
  • The nearest Blue Badge bay is 20m (21yd 2ft) from the Wakefield House main entrance.
  • The furthest Blue Badge bay is 21m (22yd 2ft) from the Wakefield House main entrance.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • The car park surface is tarmac.
  • There is a road to cross between the car park and the entrance.
  • The road is generally quiet.
  • The car park does not have a height restriction barrier.
  • There is not a designated drop off point.
  • Comments View
    • The nearest designated bay to Gresham House is 20m.
    • The nearest designated bay to the Community Centre is 50m.
    • The nearest designated bay to the Restaurant is 250m.

Level Change (Leading from Wakefield Car Park To The Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the entrance from the car park.
  • The ramp/slope is permanent.
  • Comments View
    • There is a quiet road at the top of the slope which needs to be crossed to access the Bethlem Gallery and the Restaurant.

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is level access into the venue.
  • The main door(s) open(s) both ways.
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 78cm (2ft 7in).

Inside Access

  • There is level access to the service(s).
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • Wayfinding signage is not available.
  • The type of flooring in walkways and corridors is carpet and vinyl/laminate.
  • The lighting levels are medium.
  • Comments View
    • Photograph 2 shows the meeting/function room which is to the right of the foyer as you enter.

Eating and Drinking

  • The following information is for the restaurant.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 8m (8yd 2ft) from the main entrance.
  • The standard height for tables is 73cm.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • There is ample room for a wheelchair user to manoeuvre.
  • Menus are wall only.
  • Menus are not available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is varied hot and cold meals.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is located to the right as you enter.
    • This accessible toilet is approximately 2m (2yd 7in) from the main entrance.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is not a unisex toilet.
    • The toilet has been signed as a male toilet. There is not a female accessible toilet in this building.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a sliding bolt.
    • The door is heavy.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The dimensions of the accessible toilet are 166cm x 215cm (5ft 5in x 7ft 1in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm in front of the seat.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 156cm (5ft 1in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm.
    • Disposal facilities are available in the cubicle.
    • There is a/are female sanitary and open waste paper bin disposal units.
    • There is not a flashing fire alarm beacon within the cubicle.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 95cm (3ft 1in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 45cm (1ft 6in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 121cm (3ft 12in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is not a soap dispenser.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the external door and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the right as you enter the main entrance.
    • The female toilet(s) is/are approximately 3m (3yd 10in) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • An ambulant toilet with wall mounted grab rails is not available.
    • Lighting levels are medium.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Documents can be requested in Braille.
  • Documents can be requested in large print.
  • A member of staff trained in BSL skills is normally on duty.
  • Staff are trained to BSL level (unknown at time of research).
  • There are mobility aids available.
  • The mobility aids available include mobile hoists, wheelchairs, shower chairs, commodes, walking sticks, walking frames, hoist slings and adjustable beds.
  • To obtain mobility aids please contact reception.
  • Comments View
    • Hearing Loops are available on request.
    • Interpreters are available on request.
    • There are a number of policies specifically relating to safeguarding of vulnerable adults and children, as well as infection control policies.
    • Please contact the health and safety clinical advisors for further information on the hospital.
    • There is a cashpoint on-site.